website thubmnail of Truthfinder.com

Truthfinder.comReviews 671

2.1
How would you rate Truthfinder.com?
grey star
grey star
grey star
grey star
grey star

Truthfinder.com Reviews Summary

Truthfinder.com has a rating of 2.1 stars from 671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.

service
246
value
250
shipping
66
returns
91
quality
208
This company responds to reviews on average within 1 day
Texas
1 review
1 helpful vote
Follow Nunya B.
Unfollow Nunya B.
Send Message
Share Review
Report Review

WAS great
March 25, 2023

After using TF for 2 years for the crux of my daily research, they suddenly started limiting returned results by omitting the date of birth in answers/results. I called the customer service line & the rep told me that they decided to eliminate the DOB overall & that it was not unique to my account. The rep offered no explanation as to "why," nor whether they would reinstate it.

Then, the "relationships" portion of searches would say "no results," which is BS. So, I emailed customer service, asking about both issues- DOB & relationships. An agent replied stating my account was flagged for suspicious activity (?!?!) & it was for safety reasons & that it was under review until I answered "what" I was looking for and "why" I chose TF.

I answered the questions, explaining that research is what I do for a number of reasons… business relationships, charity partnerships, candidates for public service committees, realtor inquisitions of potential clients they are meeting, singles wanting to know if a date is a criminal, etc, etc, etc.

They have yet to reply, and I have been paying full price for searches that yield very little. If you need a service that delivers consistently, I do not recommend TruthFinders.

Date of experience: March 25, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Nunya,
Thank you for taking the time to leave us with your feedback. We are sad to see that after 2 years of using our products on a daily basis, you no longer recommend us because of one negative experience. However, we hope you continue to be our customer, and we look forward to continuing to assist you in the future.

Thank you

Michigan
1 review
0 helpful votes
Follow Clarence H.
Unfollow Clarence H.
Send Message
Share Review
Report Review

Very well done report
March 25, 2023

Very well report on every part of the report is very accurate and up-to-date. I was very satisfied with all of the report. Thank you

Date of experience: March 24, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Clarence,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

Hawaii
1 review
0 helpful votes
Follow Jacob F.
Unfollow Jacob F.
Send Message
Share Review
Report Review

Solid Website
March 22, 2023

This is definitely the guy I wanted to find. Kind of expensive though, I wish I didn't have to pay so much.

Date of experience: March 22, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Jacob,
We are delighted to see that you enjoyed your experience with us and found the information you were looking for. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/

Thank you
TruthFinder Support

Florida
2 reviews
1 helpful vote
Follow Ntlya H.
Unfollow Ntlya H.
Send Message
Share Review
Report Review

Not worth it
March 20, 2023

I checked myself ands my family members first. BS results. Something that anyone can come out with little work on internet. Wrong info as well in quite many cases.
Considering the cost $30 it is like an extortion for what you get in return. Maybe the site is legit but it does not meet the expectations the service lured you into purchasing.

Date of experience: March 20, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Ntyla,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/

Thank you

Minnesota
1 review
0 helpful votes
Follow Ryan H.
Unfollow Ryan H.
Send Message
Share Review
Report Review

Huge Waste of time
March 15, 2023

Takes a lot of time and keep you waiting for a page to another one and keeps your eyes on its with fake forever-running timers but finally asks you $30.00 for a report! No! Thank you!

Date of experience: March 15, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Ryan,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/

Thank you

Tennessee
1 review
0 helpful votes
Follow Skye D.
Unfollow Skye D.
Send Message
Share Review
Report Review

Only half Decent
March 15, 2023

Shows some info. Missed some info also. Do it just to use their free or 1 dollar trial. Then be sure to cancel before they charge you $25+. Definitely not worth paying that for. I wouldn't do that. They don't give enough information for you to pay more than a dollar or so.

Date of experience: March 15, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Skye,
We appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/

Thank you

California
1 review
0 helpful votes
Follow Susie V.
Unfollow Susie V.
Send Message
Share Review
Report Review

They refuse to remove false malicious information unless I sign up and agree to all
Of their terms of arbitration. I won't. This is slander and defamation. I am looking for an attorney.

Date of experience: March 14, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Susie,
Thank you for taking the time to leave us with your feedback. If you would like to have your information removed, please visit this help article - https://www.truthfinder.com/help/remove/

Thank you,
TruthFinder Support

Illinois
1 review
0 helpful votes
Follow Boris M.
Unfollow Boris M.
Send Message
Share Review
Report Review

Great tool!
March 11, 2023

Very good information. It I is well worth the price. Great resource if your are hiring, renting, or just want to find out information about someone.

Date of experience: March 9, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Boris,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us. However, please review our Terms of Use in order to know what our services can and cannot be used for. These may be viewed here https://www.truthfinder.com/terms-of-use/

Thank you,
TruthFinder Support

Iowa
1 review
0 helpful votes
Follow Dustin E.
Unfollow Dustin E.
Send Message
Share Review
Report Review

Great and helpful
March 9, 2023

Was helpful and appreciated. Accurate information and great customer service. Very easy to use. Thankful for truth finder

Date of experience: March 8, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Dustin,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team! We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

Florida
1 review
0 helpful votes
Follow Sheena I.
Unfollow Sheena I.
Send Message
Share Review
Report Review

Comes in handy often. I wish marriage records showed separately from other "relatives", and the actual dob showed up without clicking the timeline.

Date of experience: March 6, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Sheena,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Wisconsin
1 review
0 helpful votes
Follow kay b.
Unfollow kay b.
Send Message
Share Review
Report Review

This is a great tool to find out if there's trouble with this person if renting to them or if dating a family member

Date of experience: March 5, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Kay,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and were able to find the information that you needed. We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

California
1 review
0 helpful votes
Follow Jesus F.
Unfollow Jesus F.
Send Message
Share Review
Report Review

Want to uncover the truth!
February 26, 2023

This app is pretty confusing. It does have some good info but you need to keep spending in order to keep digging

Date of experience: February 26, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Jesus,
Thank you for taking the time to leave us with your feedback. We are delighted to see that enjoyed the info you were given. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Ohio
1 review
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Send Message
Share Review
Report Review

Awesome!
February 26, 2023

The site is great and worth the money! I was very much satisfied with most of the results. I do wish it was a little cheaper.

Date of experience: February 25, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Eric,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us and we look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

Washington
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Send Message
Share Review
Report Review

I decided to see what's on line about me.never used a computer until 1/30/23. The information about relatives is wrong don't know 2 of them iv never had Facebook Twitter ect.then wants to charge me money to see the rest probably won't let me correct it. Like a lot of stuff on the net don't trust the information u get probably 50/50 on wrong information

Date of experience: February 24, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello William,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/

Thank you

Iowa
1 review
0 helpful votes
Follow Bell B.
Unfollow Bell B.
Send Message
Share Review
Report Review

Honest review. I liked truth finder. The information it returned was way more accurate than BeenVerified, and it was easy to navigate - once i found the person, i could easily click and open in a new tab related reports, like a location report of an address they lived at or a phone report showing websites where it was used to register. I just found way more on this site than any other. Everything was going good UNTIL I apparently used it too much (that's my guess) because it CLEARLY started throttling my IP. I know this because I'd go to truthfinder.com in my browser and the site would come up perfectly fine, but as soon as I logged in...ohhh what'd ya know...the site suddenly stopped loading and just spin - never load anything. The proof it was limiting my access was uncovered when I switched to a different network - voilà the site suddenly started working again and allowing me to do stuff. I'm not like a private investigator doing hundreds of searches a day, but even if i was, their subscription says UNLIMITED. It's clearly not. I don't like false advertising. Even though I was unhappy with their service, I need to say that it was SUPER EASY TO CANCEL MY SUBSCRIPTION. I don't know if the reviews talking about them locking you in for life are old, before mobile apps or something, but i literally canceled my subscription with 1-click. They even have a video showing you how to do it - https://www.truthfinder.com/help/cancel/
I wish the performance was better. I would've kept truth finder my go-to background check, but I don't like the way they went about limiting my access. I searched myself and found the information to be pretty accurate. Truth finder vs BeenVerified = When I searched my married name in BeenVerified, it returned nothing, but returned some info when I searched my maiden name. When I searched my married name in TruthFinder, it returned way more information and had my maiden name as an alias. It's not perfect, but it's better than BeenVerified.

Date of experience: February 23, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Bell,
Thank you for taking the time to leave us with your feedback. We are happy to see that, overall, you enjoyed your experience with us and with our services! However, we would like to apologize if you had any issues loading multiple reports - and would like to point out that we do not limit your searches. If at any time you decide to repurchase your subscription and have any issues, please don't hesitate to call our dedicated Customer Care Team at (855) 921-3711 or email them at help@truthfinder.com so we can best assist you. Thank you, and we look forward to continuing to assist you int he future.

Thank you

Florida
1 review
0 helpful votes
Follow carlos w.
Unfollow carlos w.
Send Message
Share Review
Report Review

Great program, finds a lot of information, I would recommend this program to anyone who is searching for someone

Date of experience: February 20, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Carlos,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and were able to locate the information you were looking for! We look forward to continuing to assist you in the future.

Thank you,
TruthFInder Support

Michigan
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Send Message
Share Review
Report Review

Wrong info included
February 20, 2023

Listed me having an account on website that wasn't even mine and being associated with someone I've never heard of that lives in a different state.

Date of experience: February 20, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello James,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/

Thank you

Oregon
1 review
0 helpful votes
Follow Gregory H.
Unfollow Gregory H.
Send Message
Share Review
Report Review

That site is just wrong, said I was 63 and lived in Eugene Oregon, no and no, not 63 and never lived In Eugene. Said my record contained sensitive images and showed a blurred out image of what appeared to be a naked person, I don't know how since I've never taken a nude photo of myself or anyone else and I've never sent a 'Richard pic'. Then when I used the 'remove my info from truthfinder' option on their website it doesn't work, just a ploy to try and get you to sign up. That site is all about making money they don't care who they hurt with wrong information.
*Update to the person from Truthfinder who responded to my review: It was a pre-view and no I didn't open the wrong report, you had some things that were correct and could apply only to me but some things were absolutely incorrect.

Date of experience: February 19, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Gregory,
Thank you for taking the time to leave us with your feedback. Was this a report that you purchased or a report preview that you were viewing? Sometimes, with common names, it is possible that you opened the wrong report. For more questions on how to use our product, please visit our Help Page, at https://www.truthfinder.com/help

Thank you

Florida
1 review
0 helpful votes
Follow Charles W.
Unfollow Charles W.
Send Message
Share Review
Report Review

Just what I wanted
February 19, 2023

Truth finder is very helpful to learn about someone. I was able to connect with a high school sweetheart I
Had not talked to in 50 years.

Date of experience: February 18, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Charles,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience using our services, and are so happy that you were able to reconnect with someone from the past. We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Tennessee
2 reviews
0 helpful votes
Follow Valerie Y.
Unfollow Valerie Y.
Send Message
Share Review
Report Review

Accurate!
February 18, 2023

It matched what someone told me was on their record! Thank you! Need to check it out for peace of mind!

Date of experience: February 16, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Valerie,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

About the Business

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself. Help Site: https://www.truthfinder.com/help/ Blog Articles: https://www.truthfinder.com/infomania/


+42