• Trust My Paper

Trust My Paper

Overview

Trust My Paper has a rating of 4.29 stars from 317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trust My Paper most frequently mention customer service, case study, and coursework research. Trust My Paper ranks 29th among Essay Writing sites.

  • Service
    172
  • Value
    132
  • Shipping
    108
  • Quality
    136
Positive reviews (last 12 months): 100%
Positive
59
Neutral
0
Negative
0
1
See all photos

What reviewers want you to know

Positive highlights

  • Their customer service is great, and my essay was very good, I received many compliments.
  • They understood my research paper requirements and delivered a flawless paper.

Critical highlights

No critical highlights yet

How would you rate Trust My Paper?
Top Positive Review

“To the point”

Eunice B.
1/23/24

Had some troubles at work, so had no free time to finish the online course on Management. It was really important for me to get the diploma as my promotion could happen only after getting it. The writers are professionals indeed as they delivered the papers I needed on time. They met all my instructions and requirements. The communication with the writer is possible in chat on your account, so you can reach your writer any time you like. Very convenient thing for a busy person.

Top Critical Review

“Fuck these guys”

Melanie B.
5/3/22

Asked to write a paper for my literature class since I could give two $#*!s for English classes, just don't need to $#*! up my GPA. Gave them 24 hours in advance, paid the required price, and submitted all the requirements (which was not a lot). The paper I received back was done 12 hours before the due date, meaning they had time to not make it as $#*! as they did. It looked like it was written by a 12 year old trying to watch tv at the same time. I sent back what I wanted corrected and didn't get a message back until 4 minutes after it was due. This was after reaching out to them a couple times before it was due. I ended up getting a 65 bc it was too late for me to do the $#*! myself. After filing a complaint, they said they could only return 70% of what I paid. What's worse is that I ended up with a $#*!ing C in literature and a 78 nonetheless. $#*! these people for advertising something they're not. They couldn't even get me a C for the paper. Usually I never post reviews bc I could not give two $#*!s, but this was pretty $#*!ed up so I have gone out of my way to $#*! on this company. I hope this saves other people.

Reviews (317)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (49) research paper (30) case study (19) term paper (21) support team (13)
Thumbnail of user bridgetten4
3 reviews
4 helpful votes
March 6th, 2018

DO NOT TRUST THEM! SCAM BE AWARE! I should have stopped at the first paper that had to be revised, but I didn't. The second paper I ordered they sent me the wrong paper and told me several times thru chats they would re do it and they did not! NO CUSTOMER SERVCE! DO NOT USE THIS SITE

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

We want to express our sincerest apologies for the issue and the possible inconveniences. We regret that you have such an experience cooperating with us. We want to emphasize that we have strong Revision Policy and Money Back Guarantee, thus we would be more than glad to address the problem in the most appropriate way. Please, contact us anytime and we will find the best resolution for you. We are available 24/7/365 via the phone, live chat, and email and always ready to help you and answer all your questions.

Thumbnail of user scottt100
1 review
6 helpful votes
November 27th, 2017

I gave this website a chance to help me with an "exam" that was really a 10 page paper. I paid $169.00 for this service to be performed in 5 days and gave all needed documents(a total of 10 documents were provided). The writer for my paper did not seem competent and there seemed to be a language barrier when communicating over the messages. I was nervous all week about this service and the $169.00 I spent on it. The due date arrives and what I receive is a 25 page paper... using none of the mandatory sources and ignoring my entire rubric. At this point I am stressed and it does not get any better. After asking for a revision I am met with a change of writers twice and the company asking for extension after extension. Eventually it was almost 2 weeks past the due date for the paper and I had nothing to show for it. I demanded a full refund and upon waiting another week was met with this gentlemen named Max offering me an absolutely appalling 35% refund... This has been a nightmare situation and service to use and I wish I never trust them to begin with. AVOID THIS SITE AT ALL COSTS. I am still in an email battle with this Max character fighting for my $169 back after having to withdraw from a $550 course... The least they could do is make this easy but no. Stay far far away...

Tip for consumers:
Do not ever use this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sierram24
1 review
3 helpful votes
December 3rd, 2019

Absolute horrible service! I paid for an essay to be written and when I received it, I could not believe how absolutely horrible it was. It was clearly not written by a native English speaker, as the diction and wording was completely off - hardly made sense at all. There were sentences that felt forced and jumbled and words put in the wrong place. I complained to the company and asked that they read for themselves the horrible essay I received. They agreed to refund me 50% and upgrade me to their highest level writer for my next essay. I used the credit and PhD level writer they provided for my next essay and was again disappointed. While the first essay made no sense entirely, the second essay was written like a high school freshman failing English, it was a disgrace, and that was what they claimed to be their "highest level writer". Do not use this service unless you want to pay high fees for horrible writing. STAY AWAY!

Tip for consumers:
DO NOT USE, STAY AWAY

Products used:
Essay Writting

Service
Value
Returns
Quality
Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Sierra,
Thank you for your feedback. We are sorry to hear that you faced such an issue with us. As we can see we have already agreed on compensation for this case.
We take each feedback very seriously and I am sure that we will do everything possible to prevent such cases in the future. Thank you for bringing it to our attention.
Please, let us know in case of any questions, our Support Team works 24/7.

Thumbnail of user melanieb628
1 review
1 helpful vote
May 3rd, 2022
Verified purchase

Asked to write a paper for my literature class since I could give two $#*!s for English classes, just don't need to $#*! up my GPA. Gave them 24 hours in advance, paid the required price, and submitted all the requirements (which was not a lot). The paper I received back was done 12 hours before the due date, meaning they had time to not make it as $#*! as they did. It looked like it was written by a 12 year old trying to watch tv at the same time. I sent back what I wanted corrected and didn't get a message back until 4 minutes after it was due. This was after reaching out to them a couple times before it was due. I ended up getting a 65 bc it was too late for me to do the $#*! myself. After filing a complaint, they said they could only return 70% of what I paid. What's worse is that I ended up with a $#*!ing C in literature and a 78 nonetheless. $#*! these people for advertising something they're not. They couldn't even get me a C for the paper. Usually I never post reviews bc I could not give two $#*!s, but this was pretty $#*!ed up so I have gone out of my way to $#*! on this company. I hope this saves other people.

Tip for consumers:
Don’t use it.

Products used:
Essay

Service
Quality
Thumbnail of user fizzak2
1 review
8 helpful votes
August 12th, 2020

I tried to get three assignments done. One was late and done wrong. I am at my 4th revision and I had to pay extra to get it done at a certain time, only to find out that the writer needs more time? I also received three F's for plagiarism which they wont even respond to. Im trying to edit the paper again but I just feel like its a constant disappointment and I cant even get my money back.

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Fizza, we apologize for such an unpleasant experience with us. Unfortunately, we couldn't find your order in our system. Please, get back to us so we could negotiate about compensation and redeem your loyalty.

Thumbnail of user themrss
1 review
4 helpful votes
May 10th, 2018

Received my order, was not satisfied with the CONTENT and the formatting of the essay, told writer to format it the way I want it and to also add another point that was really relevant to the essay, writer ignored my request regarding adding another point and states that his formatting was correct.

Customer service replied saying I could get another writer to write an essay from scratch for me within 14 days, I replied saying I need one immediately as my deadline was in 9 hours, no response from customer feedback.

I swear to god I've never wasted this much money on something so useless ever. Even the essay the writer gave me was obviously a half-assed one, looking at the way he constructs his sentences. Please do yourself a favour and find other essay writing services.

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

We want to express our sincerest apologies for the issue and the possible inconveniences. We regret that you have such an experience cooperating with us. We want to emphasize that we have strong Revision Policy and Money Back Guarantee, thus we would be more than glad to address the problem in the most appropriate way. Please, contact us anytime and we will find the best resolution for you. We are available 24/7/365 via the phone, live chat, and email and always ready to help you and answer all your questions.

Thumbnail of user moniquel33
1 review
6 helpful votes
July 16th, 2018

Do not use this site. I tried using this service twice and it was not a good experience. The first paper was a total mess and they had to rewrite the paper. The second time I used it they totally screwed up the order. DO NOT USE

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Monique, we apologize for any kind of inconvenience you faced using our service. Unfortunately, we were not able to find any orders in our system using the information you provided in this feedback. The customers' satisfaction is our primary goal, so we would like to get a hold on you and resolve this together. Would you be so kind to contact us back so we can help you with the situation? Thank you in advance.

Thumbnail of user petem139
1 review
6 helpful votes
April 2nd, 2019

They wanted a specific type of report to show the plagiarism and would not offer me a refund.
STAY AWAY from this fake company. I will add additional review after I file complaint with Better Business Bureau.

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Pete,
We apologize for such an unpleasant experience with us. Unfortunately, we couldn't find your order in our system. Please, get back to us so we could negotiate about compensation and redeem your loyalty.

Thumbnail of user andys160
1 review
7 helpful votes
December 9th, 2017

Completely ignored the prompt, rife with spelling and grammar errors, and literally repeating the same plagiarized phrase (direct from Wikipedia) in at least four different paragraphs. It was repetitive and irrelevant and the sources were all bull$#*!. The person who wrote it clearly didn't soeak English as their first language and had no idea what the book was about. DO NOT TRUST. When I complained they responded with a 30% refund offer and claimed "there were no major grammatical errors". Gave them three chances to redo it but in the end had to write my own essay in about 6 hours. Even if this is the cheapest option, it is in NO WAY worth it.

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Andy, first of all, please accept our apologies for any issues occurred. Unfortunately, we couldn't find your order in our system. Please, get back to us so we could negotiate about compensation and redeem your loyalty.

Thumbnail of user hongk6
1 review
6 helpful votes
March 28th, 2018

Hey guys, I just want to say that just STAY AWAY from this trash! This really is a trash website. I was asking them to write the "data analysis" section of my research paper, and just for the background information, I provided them with all the previous sections of my paper. At the result, they just copied and pasted what I have already written, and sent it back to me. I told them that is not what I want, and they said they would provide a "free revision", but the second was the same. Most of the part was just from my original paper -- COPY AND PASTE, plus, the data analysis that the "writer" wrote was totally wrong.
They will mass up your paper, that "quality" will be way too far from your expectation. When you claim, they would say they will provide a "free revision", but actually that will be another "time wasting", and at the end, you cannot get your money back, and you will send more than hundreds of dollars to buy a trash,
I don't think this website has any academic writer, they are just using this invisible online world to deceive others. I believe websites like this cannot go far and hope you guys just stay alert, stay away! If you really need someone to help with your paper, try to search some other websites, but not this one. Doesn't get worse than this!

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Hong, we apologize for any kind of inconvenience you faced using our service. Unfortunately, we were not able to find any orders in our system using the information you provided in this feedback. The customers' satisfaction is our primary goal, so we would like to get a hold on you and resolve this together. Would you be so kind to contact us back so we can help you with the situation? Thank you in advance.

Thumbnail of user warrenb38
1 review
6 helpful votes
January 1st, 2018

The writers of the assignment i applied to get complete did not even read the marking criteria nor did the help/support consultant review the actual papers attached to my request. I had an essay request reviewed and completed by 4 different writers and NONE could come to a satisfactory standard..

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Warren, we apologize for any inconveniences you faced using our service. Could you please specify your order number and/or contact our Customer Support Department to resolve the issue? Thank you in advance.

Thumbnail of user ah629
1 review
1 helpful vote
June 24th, 2022
Verified purchase

They started off as a great service, but have really declined in the last year. The quality of work is now extremely low and trying to work with customer service to get help is an endless circle of hell where you never get the help you need. I paid extra to get the top-quality writers they have and had my paper revised not once but twice. Even after trying to fix the paper twice, it was still complete garbage. I tried to get it rewritten a third time and they wouldn't do it without me paying a second time for the paper.

Tip for consumers:
AVOID this site

Service
Quality
Thumbnail of user alisab30
1 review
5 helpful votes
May 21st, 2018

THIS WAS A SCAM AND HORRIBLE EXPERIENCE! THE PAPER SOUNDS LIKE A 5 YEAR OLD WROTE IT. WHEN I ASKED FOR MY MY MONEY BACK THEY DENIED ME INSTANTANEOUSLY! I AM REPORTING THEM! DO NOT GIVE YOUR MONEY TO THESE PEOPLE

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Alisa, we apologize for any inconveniences you faced using our service. We would like to redeem your loyalty and resolve this situation in the best way for you.
Please, contact our support team regarding this situation.
We are always available for you.
Thank you in advance.

Thumbnail of user viennah4
1 review
0 helpful votes
October 28th, 2021

This so-called professional is not that, please stay well away from them, they are quick to take your money but to call to speak to you, they want you to write a whole essay before they feel it's worthy enough for a call. They did not check my essay even though I paid extra a simple mistake as soon as I read the finished report I spotted it straight away. Total nonsense, to even try to rectify it. I handed in my report as such and not to always check the company out before you purchase anything.

Tip for consumers:
stay away

Products used:
professional essay writing plus original report plus proofread + update before deadline

Service
Value
Returns
Quality
Thumbnail of user carmenm62
1 review
5 helpful votes
February 25th, 2018

I should have stopped at my first paper when I noticed that the paper had bad punctuation and grammar. I brought it up to them and they offered to revise it for free which they did. That paper still had issues and I barely passed my assignment. I'm not really good at essays so I prefer someone else to do it. So I brought that problem to them again and they offered for my next paper a free draft and premium writer which they did. That paper did not address the assignment (I should have looked over the paper) at all and was returned for plagiarism. When I went back furious and asked for a refund they said they can give me a 50% credit refund and that they needed to review the case and that if they decide to give me a refund it will be less than the 50%. They like to keep offering you solutions so you can put in another order and another order yet their writers are half-$#*!. I don't recommend this site.

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Thank you for the feedback. We do appreciate your opinion and it really helps us improve the quality of our service. We wish it has not turned out this way. We want to assure you we will take all necessary measures and nothing like this will ever happen again. We already agreed on the compensation for your order and hope that you could give our company one more chance to prove the quality of our service. We hope for your understanding and will be looking forward to hearing from you soon.

Thumbnail of user judiths81
1 review
5 helpful votes
December 8th, 2017

I absolutely hate this essay writing site. The customer service takes forever and they don't refund you for their mistake. The essay written for me was completely off topic and was not even the full page amount I requested. I lost so much money from here; I'm genuinely telling you to PLEASE stay away from trustmypaper.

Thumbnail of user khaledh25
2 reviews
0 helpful votes
November 19th, 2022

This platform is the best in the world and this is super easy to work with and helped me get access to their best writer.Timely. Convenient and secure. It helps me a lot
I had to work an eight-hour shift that day, so at seven in the morning I got someone to do it
I found out about it from a friend. It saved me a significant amount of time
I found out about it from a friend. It saved me a significant amount of time
I advise all people to use this platform in out life
Thanks trustmypaper

Service
Value
Shipping
Quality
Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Khaled,
Thank you for your review!

We do hope we managed to meet your expectations and did provide you with a high-quality work. We are also extremely sorry if something didn't meet your expectations.
If you had a problem with your order - we would be happy to discuss the order with you and to solve the issue.

Note that we love our clients and it is extremely important to us to provide you with high-quality work in a timely manner.

Please let us know if you still need any help with your academic papers.

Kind regards,
Maire F.
TrustMyPaper.Com

Thumbnail of user jaredw35
1 review
6 helpful votes
March 29th, 2018

Do NOT use this service. They will do 3,4 and 5 revisions, but still will not get you the right assignment, even after you have allowed them ADDITIONAL time to revise! Then when you try to get a refund, they threaten you, their customer, stating that you are the one committing FRAUD and that they will release your information and so-called "completed" (not!) assignment onto the internet! Trustmypaper.com needs to be SHUT DOWN.

Tip for consumers:
DO not use them - go elsewhere or hire your second grade neighbor's kid to write it for you. TOTAL SCAM.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Thank you for the feedback. We want to express our sincerest apologies for the issue and the possible inconveniences. We regret that you have such an experience cooperating with us. We want to emphasize that we have strong Revision Policy and Money Back Guarantee, thus we would be more than glad to address the problem in the most appropriate way. Please, contact us anytime and we will find the best resolution for you. We are available 24/7/365 via the phone, live chat, and email and always ready to help you and answer all your questions.

Thumbnail of user raes13
1 review
5 helpful votes
June 1st, 2017

I can only recommend to write your OWN paper. My writer seem to be very incompetent in writer and copy and paste most of the material written. When I sent the paper back for correction... they seem to have an attitude about it. STAY AWAY... it seems that this is a foreign business as there were several grammar errors. I really felt like my writer was struggle with English. I have learn my lesson and will be writing my own paper.

Thumbnail of user joycem89
1 review
6 helpful votes
December 4th, 2017

I trusted this company to help me with a final project and what I received back was a poorly written paper. Like the writer just wrote whatever came to mind not well constructed and some things did not even make sense!. I reached out to the company and there response was "we can give you 40% towards another paper" why would I ever trust your company to write another. Such a waste. DO NOT TRUST THEM!

Service
Value
Returns
Quality
Thumbnail of user caw3
1 review
6 helpful votes
April 30th, 2020

Started off ok... but then I got sloppy writers. I received 2 F's for plagiarism. Trust My Paper keeps jerking me around. I want my money back. I provided the grades, professors comments and plagiarism report received from my university.
Order ID - *******483

Order ID - *******155

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Cat, we are sorry to hear that you faced such an issue. We can assure you that we do not tolerate such situations and the writer's performance is currently being reviewed.
As we can see, both orders are currently under investigation and our Billing managers will contact you shortly to proceed with the matter.
We hope you could allow us a chance to fix your impression in the future.

Thumbnail of user karenl545
1 review
4 helpful votes
December 10th, 2018

Do not use this site. They are nothing but liars. All they did for the whole 5 days was keep saying they had assigned a writer over and over again. Then at the deadline told
Me they had done NOTHING. They then said if I were to give them 18 more hours they would have the paper done. THEY NEVER PRODUCED $#*!. THEY OFFERED ME BACK HALF OF MY 450.00. HELL NO! I reported them as fraud to my bank, paypal, and the Better Business Bureau. DO NOT USE THIS FRADULANT COMPANY. THEY NEED TO BE PUT OUT OF BUSINESS IMMEDIATELY...

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Karen, we want to express our sincerest apologies for the issue and the possible inconveniences. We regret that you have such an experience cooperating with us. We want to emphasize that we have strong Revision Policy and Money Back Guarantee, thus we would be more than glad to address the problem in the most appropriate way. Please, contact us anytime and we will find the best resolution for you. We are available 24/7/365 via the phone, live chat, and email and always ready to help you and answer all your questions.

Thumbnail of user crystald56
2 reviews
9 helpful votes
February 18th, 2018

I contracted Trustmypaper to write a paper at the Senior Undergrad level in 4 days and paid extra for expedited service. They delayed 3 times, each time saying their QA department was reviewing for quality. They didn't follow explicit instructions, nor did they produce anything that resembled as being written by someone fluent in the English language! Bad grammar, incomplete sentences, nonsensical sentences, incomplete sentences, bad paragraph structure, and on and on! Even after more than 10 attempts to resolve the issues, their chat people would ask again and again what's wrong with what they've written. They delay by saying the writer is sick and have to reassign to another writer. Further, they ask and ask and ask for time extensions, promising they would deliver. This company, if you could call it that, is nothing but PURE FRAUD!

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Crystal, we apologize for any kind of inconvenience you faced using our service. Unfortunately, we were not able to find any orders in our system using the information you provided in this feedback. The customers' satisfaction is our primary goal, so we would like to get a hold on you and resolve this together. Would you be so kind to contact us back so we can help you with the situation? Thank you in advance.

Thumbnail of user zacka16
1 review
5 helpful votes
April 13th, 2017

There's no exact words describe atrocious of this site. They are lair, cheap, and not respect time deadline at all. Customer services need somebody to teach them english. This site is a fake. Never ever ever ever dealing with them again..

Thumbnail of user susanc333
1 review
5 helpful votes
December 24th, 2017

Unlike the name this site cant be trusted with your work. The quality of work i received was below standard and way of topic. My prompts and guide were not followed and the work was rife with spelling and grammatical errors. It is in NO WAY worth it cause you most likely do it over again, after wasting your money and time. There are better option out there. This is not one.

Thumbnail of user mairef1
Marie F. – Trust My Paper Rep

Dear Susam, we want to express our sincerest apologies for the issue and the possible inconveniences. We regret that you have such an experience cooperating with us. We want to emphasize that we have strong Revision Policy and Money Back Guarantee, thus we would be more than glad to address the problem in the most appropriate way. Please, contact us anytime and we will find the best resolution for you. We are available 24/7/365 via the phone, live chat, and email and always ready to help you and answer all your questions.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

8 out of 10 students who struggle with college assignments ask us to write my essay! We are that one hot spot for all your academic writing in one place! Over 900 qualified writers, discounts, and 24/7 support provide the best experience.

Company Representative

Thumbnail of user mairef1
Marie F.

How do I know I can trust these reviews about Trust My Paper?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Trust My Paper?