TrustedPros has a rating of 1.8 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TrustedPros most frequently mention class action, and personal information problems. TrustedPros ranks 289th among Contractors sites.
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They are very experienced and do very excellent work. Would not hesitate to recommend Handyman Rex for any type of home renovation. We have had him complete many projects in our home. The two most recent jobs they have done in photos attached.
Do not trust this review website. They state, and I quote, "We will never allow businesses to pay for a review alteration, editing, or removal. Published reviews have undergone strict examination to avoid fraudulent/fake review publishing." This is 100% false. I posted a review of a window installation on August 8th. I put together 3 zip files containing the full conversations between myself and the contactor, the finisher, and a tiler. As well as photographs with times stamps to back up my claims. I provided pictures of my e-transfers, as well as the contract. But TrustedPros just kept demanding more evidence, which was located in the zip files I provided. And good luck trying to contact a real human to talk to and no one will ever call you back. I would like to point out that I sent the exact same information was sent to HomeStars and Bark and my review was posted after the information I sent was reviewed. In fact the contactor was removed from Bark all together due to his unprofessional behavior and misuse of their platform. I do not trust any reviews posted on this website, and neither should you. I would recommend finding real reviews on Bark or HomeStars. This website is just a shill for shady contactors.
The site allows the trade to come to you. You are able to look at their reviews and see their ratings to help you make a decision.
This does not mean that you do not need to do your due diligence, but it provides a great starting point.
I posted a project and had a significant number of replies. To be honest, a number of them did not pan out. Some are not as professional as their profile would indicate, but that is why you follow up by asking for references and going out to take a look at past work.
I personally will continue to use Trusted Pros as the basis for my search when I need construction services.
We have used Trusted Pros (prev. Handy Canadian) for many years now and have always found their service spot on.
Unlike other websites, their review verification is great and we personally believe, thorough.
Our company has grown since we starting using this site and we would have no hesitation in recommending.
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