Trustedflgc

I paid upfront because thats the way they do there contract I have recieved nothing but lies and no respose from numerous emails and phone calls so we sent letter to cancel. They will not refund our money. I would highly recommend not to do business with trusted development group

Bogus and untrustworthy
Don't even bother these are con artists and liars
Stay far far away.

CHANNEL 9 Investigative Reporter Todd Ulrich did a piece on our shady scam construction company. Tonight
https://www.wftv.com/video/archive/video-many-customers-angry-after-paying-large-deposits-contractor-work-not-done/6TOG7GSXYF2AOC4LE4DD5KZT3Q/

He exposed not only Chris's arrest for home improvement fraud, but also the history of scams he's run in the industry at other companies. In addition, he's well aware of the fake reviews and pics they used to FRAUDULENTLY induce you to sign with them.Not to mention all the lies the salespeople told you about how quick your job would be finished and your money was safe,
Sam and George do the lying also and George Hammond the shady contractor, lends his licence to the Crafts for a fee, so they can use it to lure victims. The Crafts can't get a construction license because of their background, so George sells his to the Crafts for a fee
CHRISTOPHER D. CRAFT - Big Crook. REAL OWNER, PREVIOUSLY RAN DEFUNCT SCAMS IN INDIANA AND OHIO. HIS EMAIL IS *******@TRUSTEDFLGC.COM
ALLISON CRAFT - AKA ALLISON JOY NEEL - "TECHNICAL" OWNER. LOST HER PHARMACY LICENSE DUE TO
DRUG CHARGES IN OHIO HER CELL IS *******287 HER EMAIL- *******@TRUSTEDFLGC.COM
SAM W. HANCOCK - VICE PRESIDENT OF SALES - and as guilty as sin of lying to you and defrauding you HAS WORKED WITH CHRIS FOR YEARS HIS CELL IS *******483 *******@TRUSTEDFLGC.COM
Leaders of the Scam and have worked together for ACS, Carter and Trusted, ripping people off,, Only question is which one sings first. They have ruined hundreds of their victims

Sam Hancock, Orlando Florida
George Hammond, Groveland Florida
Allison Craft, Orlando Florida
Chris Craft, Orlando Florida
AMBER PRINGLE
ALONDRA (CAMPOSECO) SINGH
The Crafts trying on their new outfits

If I had money to waist, I would hire TDG again.
If I wanted endless aggravation, I would hire TDG again.
If I wanted to be lied to from the beginning to no end, I would hire TDG again.

Here's why:
On 2/25/2020, contract was signed with TDG to remodel 2 bathrooms for $50K. A level 2 job, which was to last 3-4 weeks, and I provided 98%of the materials. On 3/4/2020, TDG collected almost $39K and the job officially started. Between 3/4/2020 and 4/1/2020 (the end of the projected 4 weeks), TDG managed to demo 1 bathroom with damages, put up jigsaw puzzle of cement boards in the shower, screwed the cement boards in below the water line (which effectively made the shower liner useless), and changed out the shower valve, supplied by me. Essentially, in 4 weeks, TDG managed to accomplish 2.5 days of work with significant damage.

During the 4 weeks period, I had 3 project managers, the last one showing up at my house unannounced, the plumber and cement board workers also showed up randomly and unannounced, and no one wore a mask. When I complained, Sam Hancock told me that I should get over it, or TDG will put my project in the back of the pile and nothing will be done for 3 months. George Hammond said the same thing. Mr. Hammond also told the workers on speaker phone with him, while I was standing next to them that, "don't worry about what she (meaning me) says, do as I tell you". I have e-mail confirmation from Mr. Hammond that the "What to Expect" time frame for a project is basically worthless. The price match guarantee from Mr. Hancock during the signing of the contract was nonexistent, as TDG ignored 2 written estimates from 2 other contractors for the same project, I submitted via email to Mr. Hancock with no response. I had another contractor undo the damage done by TDG and complete the job in May 2020. It took 2 weeks and the same 4 people showed up every day.

When I informed TDG that the project was completed by another contractor and I requested my money refunded, Mr. Hammond stated that by not allowing TDG to complete the project at their convenience, I was in breach of the contract and that TDG will sue me for the 4th and final payment of the contract, or I can just walk away. That's right, if you don't wait for TDG, TDG will threaten to sue you. In June 2020, Ms. Alondra Camposeco said the same thing, to which I replied "sue me"!

In June 2020, I posted the facts in my reviews of TDG, as I am now. Ms. Camposeco then initiated contact with me, stating that they "want to make things right" if I took down the reviews. The facts and the truth, apparently hurt TDG's ability to acquire more costumer victims. TDG agreed to refund my almost $39K in 4 monthly installments starting July 17,2020, in exchange for removing my reviews. I deleted some of the reviews that could not be modified, and changed those that could be modified to "review pending" until TDG completed the full payment schedule. The payment schedule is in writing signed by both TDG and I. The agreement and payment schedule is also memorialized in the in-person meeting between Mr. Hancock, Ms. Camposeco and me, at my house, on July 2,2020. During this recorded meeting, Mr. Hancock practically bragged how well TDG did during the pandemic. Mr. Hancock stated that TDG had/has"one, two, three unhappy customers out of hundreds of happy customers". The recording is available to any law enforcement agency upon request without a subpoena.

TDG made the first payment, due on July 17,2020, late.

TDG did not make the second payment, due on August 17,2020. Mr. Hancock, stated that TDG had some set backs and can't make the payment until they get a loan, at which time, TDG will double up the September payment. I asked for proof of said loan, and Mr. Hancock provided me a screenshot of a pending loan to TDG, which could not be verified, along with Mr. Hancock's infamous statement of "we will take care of you I promise". I agreed to the double up payment on September 17,2020, but TDG elected to ignore me and stop communication all together.

At this point, I have no other option than to proceed with legal action against TDG, but I want to prevent others from falling into the TGD trap as I have.

Before you consider hiring TDG, ask yourself these questions: What legitimate company has only 1 star and 5 star reviews and nothing in the middle? What legitimate company is suspended by the BBB for too many complaints? What legitimate company has been prominently featured by Action 9 news under the heading of " Many customers angry after paying large deposits to contractor for work not done".

https://www.wftv.com/news/action9/many-customers-angry-after-paying-large-deposits-contractor-work-not-done/HMLAGHUEHNHNZJVSWWYYR2AJSE/

As of today, the BBB has 30 complaints on TDG in the last 12 months. "BBB files indicate that this business has a pattern of complaints. Specifically, consumers are reporting that after taking deposits/payments, the work is not being performed as contracted. Customers report when they attempt to inquire about the project, they are not able to communicate with the business." This is a direct contradiction to what Mr. Hancock is telling costumers.