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Claim Your BusinessTripadviser has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Tripadviser ranks 80th among Travel Search Engine sites.
Navtec Expedtions advertises on Trip advisor. They have a web page but have to access it thru Trip Advisor It was September and I am still mad. Book an off road trip with Navtec for $182. Paid for with credit card. This was 6 weeks in advance. Called 4 days before scheduled off road trip as directed to verify. It was verified. Got to Moab, Utah. As we were looking around our first day saw the guide company so stopped in the see if we needed water or anything for the 6 AM trip... A bearded guy who said he was manager said no and asked my name to look up paid for expedition. It was then he stated you know it is 4 person minimum so I can't take you and wife unless to pay something like $100 more. I said WTF! Nobody told me that... his response "not his problem". I asked to speak to someone else and he said he was "the man" and there was nothing he could do. Well he got loud and I got louder. He refused refund stated I booked on line so it is "not his problem" to give refund I would have to go on line. I have never dealt with anyone so rude. I did get my refund but I will tell you. AVOID NAVTEC. There are many guides in Moab, Utah and I suggest do NOT book in advance wait and book when you are there. Lot of good, honest guides but NAVTEC is NOT one of them
Navtec Expedtions advertises on Trip advisor. They have a web page but have to access it thru Trip Advisor
It was September and I am still mad. Book an off road trip with Navtec for $182. Paid for with credit card. This was 6 weeks in advance. Called 4 days before scheduled off road trip as directed to verify. It was verified. Got to Moab, Utah. As we were looking around our first day saw the guide company so stopped in the see if we needed water or anything for the 6 AM trip...
A bearded guy who said he was manager said no and asked my name to look up paid for expedition. It was then he stated you know it is 4 person minimum so I can't take you and wife unless to pay something like $100 more. I said WTF! Nobody told me that... his response "not his problem". I asked to speak to someone else and he said he was "the man" and there was nothing he could do. Well he got loud and I got louder. He refused refund stated I booked on line so it is "not his problem" to give refund I would have to go on line.
I have never dealt with anyone so rude. I did get my refund but I will tell you.
AVOID NAVTEC.
There are many guides in Moab, Utah and I suggest do NOT book in advance wait and book when you are there. Lot of good, honest guides but NAVTEC is NOT one of them
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