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Overview

TriangleCables has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. TriangleCables ranks 28th among Cables sites.

How would you rate TriangleCables?
Top Positive Review

“I needed at least 50 feet of HDMI cable for HT project...”

Tad Y.
11/19/10

I needed at least 50 feet of HDMI cable for HT project and somehow through search I found this company which was selling them for less than other sites. I know at this length the quality can make a difference but I took a chance and so far the HDMI signal has been working out smoothly and without any problems. I hope these guys stay in business as there really are not that many different types of cables anymore as we can all just use HDMI and cat cables for everything. Great site guys.

Top Critical Review

“I would not recommend shopping at Triangle Cables”

G M.
2/2/12

I would not recommend shopping at Triangle Cables. What is pictured on their website is not what I received! I ordered some cables from them based on the website description and on the images that were shown on their website. I ordered Cat 6 Ethernet cables. From the picture, the cables had plastic end clips that were completely protected by a soft plastic "boot" that covers the clip. When the cables arrived, the boot was a much cheaper and weaker design. The protector was only a light plastic "flap" instead of a full boot. While uncoiling the cable, the cheap flap allowed another section of cable to enter under the plastic clip and break off the holding clip. When I wrote an email explaining the problem to Triangle Cables, the support person immediately stated that it was my fault without even knowing the way the cable clip broke. The support person even went so far as saying that the problem occurred because I had "snaked" the cable in walls but I had not snaked the cable into any walls. The support person at Triangle stated that the type of protection boot is "irrelevant" which is not true. If the boot allows the cable to enter under the clip and does not protect the clip then the type of boot is very relevant because the locking clip will break. I would recommend that you stay away from ordering anything from Triangle Cables. They sold me a cheaper and poorer quality product than what was shown on their website. The picture of the product on the website did not match what was sent to me. Customer service is argumentative and without detailed information, immediately blamed me for the problem. Triangle customer service then stated that the "solution" was to order and pay for a replacement cable online. I see that most people have reviewed Triangle Cables with a good rating. If I had not had a problem, I probably would not have posted a bad review. I suggest that you would be better off with a cable with a better quality end connector from a different vendor. Update: 2/2/12 Trianglecables.com states on their website in multiple locations that they are, "BBB Accredited". I checked the Central Florida BBB website and it clearly states that they are not accredited with the BBB. I called the Central Florida BBB and they verified that Trianglecables.com, LLC is not accredited.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user tady
1 review
1 helpful vote
November 19th, 2010

I needed at least 50 feet of HDMI cable for HT project and somehow through search I found this company which was selling them for less than other sites. I know at this length the quality can make a difference but I took a chance and so far the HDMI signal has been working out smoothly and without any problems. I hope these guys stay in business as there really are not that many different types of cables anymore as we can all just use HDMI and cat cables for everything. Great site guys.

Thumbnail of user gm6
1 review
1 helpful vote
February 2nd, 2012

I would not recommend shopping at Triangle Cables. What is pictured on their website is not what I received! I ordered some cables from them based on the website description and on the images that were shown on their website. I ordered Cat 6 Ethernet cables. From the picture, the cables had plastic end clips that were completely protected by a soft plastic "boot" that covers the clip. When the cables arrived, the boot was a much cheaper and weaker design. The protector was only a light plastic "flap" instead of a full boot. While uncoiling the cable, the cheap flap allowed another section of cable to enter under the plastic clip and break off the holding clip.

When I wrote an email explaining the problem to Triangle Cables, the support person immediately stated that it was my fault without even knowing the way the cable clip broke. The support person even went so far as saying that the problem occurred because I had "snaked" the cable in walls but I had not snaked the cable into any walls.

The support person at Triangle stated that the type of protection boot is "irrelevant" which is not true. If the boot allows the cable to enter under the clip and does not protect the clip then the type of boot is very relevant because the locking clip will break.

I would recommend that you stay away from ordering anything from Triangle Cables. They sold me a cheaper and poorer quality product than what was shown on their website. The picture of the product on the website did not match what was sent to me. Customer service is argumentative and without detailed information, immediately blamed me for the problem. Triangle customer service then stated that the "solution" was to order and pay for a replacement cable online.

I see that most people have reviewed Triangle Cables with a good rating. If I had not had a problem, I probably would not have posted a bad review. I suggest that you would be better off with a cable with a better quality end connector from a different vendor.

Update: 2/2/12
Trianglecables.com states on their website in multiple locations that they are, "BBB Accredited". I checked the Central Florida BBB website and it clearly states that they are not accredited with the BBB. I called the Central Florida BBB and they verified that Trianglecables.com, LLC is not accredited.

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About the business

Distributor of Cat5e & Cat6 patch cables, HDMI, computer cables, audio cables, connectors and adapters. Same day shipping and quantity discounts on all products. Shop Now!

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