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Great personal emails from your team informing me of the status of my order. The team also responded quickly to my email question. I was happily surprised that I received my order only a couple of days after I ordered. Very happy and I would use this site again. I have already told friends. Tim
This company is horrible. They never sent my order, although they did not hesitate to charge my credit card. When you call to ask about your order, you get a voice-mail saying no one is available. Then you leave a message and no one calls you back. I have also sent several emails to which I have gotten no response. TOTAL RIP OFF. They basically stole over $200 from me. Still trying desperately to get it back.
I was ordering something for my wife - glass frames. Neither one of us instantly figured out how to apply the "free shipping" offer with the "code." Other than that all was smooth sailing.
I bought some Costa Del Mars for 20% less than msrp and free shipping which many other sites don't offer. The processing took awhile though which is the reason for the 4 star review. Ordered them on a Saturday and they weren't sent out until Thursday which isn't unreasonable, I've just been spoiled by Amazon.
Overall my service was good. The product I received was perfect. I did contact the company hours after my purchase to try to change the shipping address. Unfortunately, they said they would be able to but was not done. Other than that they were very professional.
My personal experience was very good, I recieved the sunglasses I ordered with no problems. Customer service was very helpful rushing my order.
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Sterling Silver, Stainless Steel Jewelry, Accessories for Men and Women
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