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Great personal emails from your team informing me of the status of my order. The team also responded quickly to my email question. I was happily surprised that I received my order only a couple of days after I ordered. Very happy and I would use this site again. I have already told friends. Tim
This company is horrible. They never sent my order, although they did not hesitate to charge my credit card. When you call to ask about your order, you get a voice-mail saying no one is available. Then you leave a message and no one calls you back. I have also sent several emails to which I have gotten no response. TOTAL RIP OFF. They basically stole over $200 from me. Still trying desperately to get it back.
This company is horrible. They never sent my order, although they did not hesitate to charge my credit card. When you call to ask about your order, you get a voice-mail saying no one is available. Then you leave a message and no one calls you back. I have also sent several emails to which I have gotten no response. TOTAL RIP OFF. They basically stole over $200 from me. Still trying desperately to get it back.
Absolutely horrible. Completely forgot about my order, and when they finally remembered, apologised and promised to order and notify immediately when shipped, which they forgot again. Also used the wrong method of shipping. Seriously stay away if you can.
To give some clarification, i ordered 21 July, and only got it shipped 13 Sept.
Horrible Horrible Horrible customer service. Extra long shipping times and no updates as promised on shipping. Phones are seldom answered and emails are not returned. Looks like the New York attitude keeps them from being a viable business. Would NEVER buy from here again!
I purchased banana republic "s clark" brown sunglasses from this site. The glasses came in an unprotected USPS flat rate BOX with the glasses CRUSHED inside the box.
The glasses didn't even FIT in the box, someone deliberately FLATTENED the metal frame glasses and force stuffed it in the USPS box. The glasses needless to say, arrived COMPLETELY bent and out of shape. Horrible experience!
I got a pair of the eyeglass repair for $50.00 and the job was so lousy. All they do is solder the metal framed glasses. It took more than 10 days to get it back and the frame is not look even, one side is not straight (the one they soldered). I'm so disappointed. The sale person name Madlen wrote to me on the e-mail said: Our lab is one of the best and does great work. She quote me for $30 and then email me later and charge me $50.00 I will not recommend send any eyeglass repair to Trend togo with any one it a waste of money and the also over charge for the repair. Your review will help others learn about this website.
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I ordered a pair of D&G sunglasses in BLUE. They sent me RED. They NEVER had the sunglasses in BLUE and should never have taken my order if they could not fulfill it. They offered the RED pair to me at $100 less than the asking price. I said no. I am awaiting a FULL refund. I will not deal with this company again.
They tell you it takes 5 days to send the order, but can take longer than that, even with priority shipping. Then if you wish to cancel they charge you 20% of the cost of your order. What'a RIP OFF
Waste of time. I bought perfume Nov 30 at the ad. Price of 30.54, got an email on Dec 2nd- 4 DAYS LATER stating there was a mistake in the pricing (on AMAZON's part, which I find hard to believe) and to make up for it they would sell me the perfume at their cost. When I asked what their cost was, I was told that that statement was another mistake and my only option was to purchase the item for 65 bucks.
Sterling Silver, Stainless Steel Jewelry, Accessories for Men and Women
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