TrendsGal has a rating of 2.9 stars from 876 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TrendsGal most frequently mention customer service, tracking number and credit card. TrendsGal ranks 355th among Fashion Jewelry sites.
After reading several mixed reviews on this site I overcame my skepticism about Trendsgal and placed an order for 6 necklaces, and I'm glad I did... I love them! Some of the cons I read in reviews here were about the quality of the products, delivery time, and shipping charges, so this is what I'll address. (1) Quality of product - I thought the product quality was pretty good, considering the price, and it's nothing less than what you'd pay at your local store for about the same price or maybe a little more. Also, all of my items looked exactly as they did online. One necklace appeared a bit smaller than online when I removed it from the packaging, but after putting it on it looked just fine. (2) Delivery time: I placed my order on June 21 and received it yesterday, July 7 - about 2 weeks, which is average. Some complained that this turnaround time was too long, but considering the fact that it's coming from China, I think it's a fair amount of time. (3) Shipping charges - Some complained about the shipping charges, but what I noticed is that the shipping charges vary according to the amount of your order. My order was around $36 so my shipping charge was about $11. I had no problem with that because again, it's coming from overseas. Also, I sometimes place orders with vendors here in the states and pay as much as $9 for shipping, so $11 is not that much of a stretch. Overall, I have to say I'mt a happy customer and will continue doing business with Trendsgal. In fact, I have another order pending as I type this review lol. If you decide to try it, you won't be disappointed. Oh, another thing I wanted to add: If you're ordering clothing, go up at least one size because their items run small. I haven't personally ordered any clothing items, but have heard others who have ordered clothing mention that sizes run small. Happy Shopping!
I love this website. Everything was true to size. Easy smooth ordering process. Speedy delivery and great customer service.
I love Trendsgal but their shipping method is no good, my boyfriend ordered me some things of the site back In May... It is now July and I've yet to receive my items
This website is great, bought products lot of time from them and it only take 2-3 weeks to arrive. Customer service is also great they help me to change the wrong order clothing size 100% recommend
I placed an order on 5/19/2016 and have not received my order yet. They continue to say it has been shipped out, at this point I want my money back because this is ridiculous. I would not advise anyone to shop through this site.
The customer service is horrible can't talk to anyone. I ordered 2 dresses on May 16th and it is now June 28th and have not received it yet, I have tried several times to talk to someone anyone but nope no response from anyone. So now I want my money back and will shop elsewhere!
Dear Becca,
Thank you for letting us know this issue.
Your order was shipped out on 2016-05-17, all estimated delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
We have contacted you with the detailed information, please check our ticket.
Thank you again for your cooperation.
Best regards,
Trendsgal.com
I've been buying from trendsgal for almost 5 months now and my experience has been great! I order swimsuits almost every week and I pay for express shipping and I have my items within 7 business days! I love the site and would recommend any of my family and friends to use this site! I am not being paid for this rating it's my very own experience and decision to write this post!
Trendsgal Is my absolute favorite place to shop online for everything and they have great selections and affordable prices.
Trendsgal delivered with accurate and on time delivery as they always have. I've never had a problem with them and the products are exactly what I expected and more. The prices are unbelievable and definitely worth shopping with for future purchases of almost every product you could ask for. I'm so glad for learning about Trendsgal and consider me loyal customer every chance I get to shop online.
I ordered 1 item on May 23 2016 and now it is June 18 2016 and I did a support ticket to customer service. They said oh it will take 10 to 25 days... so far my order has not been received... it should not take this long next time I will order off of Amazon... they are really fast with shipping... This company is a scam! Never again will I order from them!
Dear Leona,
Thank you for taking your time to write your review.
Your order was shipped out on 2016-05-24, we hope you can understand, as it is oversea shipping, sometimes the packages will be delayed by some factors.
We sent you an email with the detailed information and solution, please check it.
I wish to tell you that we are sorry for this inconvenience.
Best regards,
Trendsgal.com
Never again will I buy or recommend anyone to buy anything from Trendgals. Thank goodness I only purchase one item about a month ago and I still have not received it. I've gotten an email that gave me my supposed order information and tracking info but when I would look to see if I could track my item it doesn't even show me anything regarding what I have purchased. I've been on the site to try to contact this company by phone and still got nothing. Really think they are a scam.
Dear Regine,
Thank you for letting us know this issue.
Your order was shipped out on 2016-05-18, we hope you can understand, as it is oversea shipping, sometimes the packages will be delayed by some factors.
We have contacted you with the detailed information and solution, please check the ticket.
I am sorry for the frustration this has caused you.
Best regards,
Trendsgal.com
Never again will I purchase anything else from this site. I order one item just to try their stuff. And guess what? Its still not here. Glad I didn't purchase other pieces.
Dear maria,
We appreciate your valuable feedback.
Your order was shipped out on 2016-06-04.
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
We have contacted you with the detailed information via ticket, please check and reply to us.
We regret for the inconvenience has occurred on you.
Best regards,
Trendsgal.com
I have to say I have an incredible experience shopping for my clothes and my shoes; You go above and beyond to help your customers, you have excellent customer service and I have you to thank you for that. I would encourage anybody to shop with you and will have the same satisfaction that I have, that's guaranteed.
Thank You Trendsgal
Theany
'
I ordered a total of 6 items, 2 watches, 2 clutches, a belt and a glass. All of which exceeded my expectations. I was a really nervous after reading the reviews for this site but I'm glad I made my purchase... Looking forward to ordering more stuff
I ordered from them 3 times. My first order came in 2 days and I was very pleased with it. I am waiting on the next 2 orders now. I can truly say, the only thing that I am not pleased with is the shipping cost. They are the only company that I have ordered from, that are ridiculous with their shipping cost. As a VIP member, I feel that shipping should either be free or at least a flat fee of $25-50 to VIP members. Something should be done about that because it is not fair.
Purchased a watch from the site - happy customer! Watch is stunning and true to pic!
Looks smart, sexy and expensive. Nice comfy rubber strap, large face with striking numbers. Have ordered a further 3 in different colours because loved this watch.
ITS BEEN AN AWESOME EXPERIENCE WITH TRENDSGAL OVER THE PAST YEAR. I WAS BEING UNEMPLOYED FOR QUITE A WHILE AND GOT MYSELF TO BEING A BUSINESS OWNER, RUNNING MY OWN GIG, CHASING AFTER MY DREAMS YET MADE IT CAME TRUE. NOTHING BEATS THIS FEELING AS OF THIS MOMENT. BEING SELF EMPLOYED AND BEING YOUR OWN BOSS. OFF COURSE, IT DOES REQUIRES A BIT OF TIME & COMMITMENT. THIS WHOLE EXPERIENCE WITH TRENDSGAL HAS GOTTEN MY FOOT IN THE DOOR WITH THE FASHION INDUSTRY, AS OF A BEGINNER. I WOULDNT HAVE DONE IT OR CHOSEN OTHER WAY WITHOUT TRENDSGAL. NOTHING BUT POSITIVITY AND GOOD VIBES. THE BEST HAS YET TO COME & LOOKING FORWARD TO A BETTER DAY, A BETTER OUTLOOK WITH THE FASHION INDUSTRY... I AM HERE WHOLEHEARTED WITH TRENDSGAL!
I have yet to receive my package. This is the worst company. My package is considered undefined. This company will steal you money!
Dear Griselda,
Thanks a lot for your critical opinions, we value every customer’s opinions.
It is unfair to spread rumors about our site without providing your valid order number which can prove you did shop on our site, which can prove your opinions is true.
Please kindly forward us your Valid order number in the message, so we can offer you a solution.
We regret for the inconvenience has occurred on you.
Best regards,
Trendsgal.com
Answer: I recieved my items. However the shipping was untrackable. The clothing isn't exactly as pictured. They are a knock off.
Answer: My order was a total disappointment... but the after-sales service even more so... I eventually got my money back... but not without A LOT of contact back and forth... only when a person called "Farah" got involved (when I said I would contact relevant authorities re the scam) did I get some action. I say "buyer beware"... save your money and go to a shop where you can see what you're getting, as you certainly won't get what you expect from this site or any of the others like it... all under the same umbrella with different names I think! Your decision...
Answer: On Monday, December 14,2015, SiteJabber info@sitejabber.com > wrote: A fellow Jabber is looking for some answers 12/14/2015 A fellow Jabber is looking for some answers QR: gn3RAy-bgquQkSE7TfGHu18iWXJmAHRQsV9v4036IW06abp6BiOuMnX53cwjeJocsUNd_9_z6mXZjhoCpC1W6w== Hey Katysia, Elisa D. Left a question about TrendsGal. Since you left a review about this business, we thought you could help. Do you know the answer? Respond here. “I've read many terrible reviews for TrendsGal. Today is the first time I've heard of Trendsgal, and...” See the entire question Thanks for your help, The SiteJabber Team Stay Connected You’re receiving this email because you’re a beloved registered member of the SiteJabber community. We love your feedback, so if you got some, let us know. Copyright © SiteJabber, all rights reserved. To unsubscribe from these types of email, click here.
Answer: I would not go for it. I did and I regretted it. My coat was second hand it had no tags and stains on it and I never got it replaced because there's no call centre to get a refund! I would stay well away!
Answer: Don't do it! This is the worse website ever, their customer service number is a magic jack number that's an app that ou download to your phone. I waited 6 months for bullshit, I hate this website don't even order a pencil from them, they crooked
Answer: Don't.its better to order from China than this site if you are looking for cheap prices
Answer: STAY AWAY!
Answer: I received only half of my purchase (after 2 weeks) and the half that I received did not match the picture. ***Buyers Beware!*** **People who know great quality will know that this site is a FRAUD.**
Answer: WE NEVER RECEIVED OURS. BEWARE!
Answer: You won't receive anything, you will be made to wait two months then a month on PayPal then 45 days till refund! DONT shop there. If they do not do something asap for me I will advertise them as fraudsters on my page. Always read reviews before ordering anything online
TrendsGal.com is a wholesale clothing supplier that specializes in carrying all your fashion clothes & accessories needs, from affordable apparel clothes to wholesale jewelry, wholesale bags and even wholesale shoes.
Dear Arleshia,
We appreciate your valuable feedback.
There were some problems with the delivery and we resent the package to you on June 24, the delivery time will be 7-10 business days and we also sent the details in the email, please check it.
We regret for the inconvenience has occurred on you.
Best regards,
Trendsgal.com