TrendsGal has a rating of 2.9 stars from 876 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TrendsGal most frequently mention customer service, tracking number and credit card. TrendsGal ranks 355th among Fashion Jewelry sites.
I absolutely adore Trendsgal. The prices are so good, and the quality of the clothes are actually surprisingly amazing. Everything I've bought from them has been amazing, and exactly like the pictures on the website. The shipping is fast and tracking works! I love everything about this website, and recommend that you all check it out!
The service is a little slow but I received my purchases and I love them!
TRENDSGALl is simply awesome!, i have been a constant customer now for a good few months have purchased several products (clothing, jewlery, shoes, hat/caps) witch every order was a complete success with fast delivery no longer then 10days for me here in New Zealand, the prices are great! Shockingly inexpensive might i add, all and all its a great online shopping experience for me i highly recommend shopping with trensgal if your into good value for money and taste for fashion, with 1000s of choices and variety its nearly hard to choose! Love you trensgal stay good.
I love the prices and the items are perfect! I love how there's such a great variety of items. The customer service is awesome and I feel like a valued customer!
Dear Morgan M.,
We would like to thank you for your kind review. We at Trendsgal will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Trendsgal.com again soon.
Many thanks,
Trendsgal Customer Service Center
As I have done my first order, I gained points from making reviews and out of my points, I got to used them as deduction on my next purchase which gave me the lowest cost ever in my shopping. This made me more wonderful and amazing. Additionally, made me more exciting for another opportunity to gain more points again and use it in my never ending shopping on this website. Besides, I have no problem with delivery and payment.
I love this website so much. Thanks Trendsgal for your conveniences. More power!
Loida
Dear Loida P.,
Thank you for taking the time to write your review. We at Trendsgal really appreciate this.
Best Regards,
Trendsgal Customer Service Center
So far I have had a phenomenal experience using TrendsGal. I have ordered a few items from their site and can see my self buying more in the foreseeable future. From clothing to jewelry bedding or bath they have a little something for every one do to the wide rang of styles. The shipping is some what timely taking between the listed time to around four plus days. But with that being said, each time I have receive my items they have arrived in pristine condition. So a little more time spent on receiving my package intact is not that bad of a trade of. The only draw back of TrendsGal is the fact that most of their clothing do tend to run small. So it is wise to size up 1-3 sizes or go off of the provided measurements to assure a proper fit. Over all I feel that TrendsGal has a wide range of items and styles for an amazing deal.
Dear Cassie K.,
Thank you for your kind review about Trendsgal. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Trendsgal.com soon!
Best regards,
Trendsgal Customer Service Center
It's pretty good for cheap clothes but the shipping in some places might cost a bit but it's still cheaper than regular stores. Customer service is amazing and totally makes up for the shipping prices and saving with T points is a great thing.
Dear Andzela G.,
We appreciate that you took the time to write a review.
Thank you,
Trendsgal Customer Service Center
These shoes look nice on feet, but it is difficult to put them on. So they are good if you want to put them in the morning and take out in the evening. But if the shoes need to be changed during the day a few times, like in my case, there is an issue. Overall, I give these shoes 4 stars.
Dear Marina G.,
Thank you for taking the time to write your review. We at Trendsgal really appreciate this.
Best Regards,
Trendsgal Customer Service Center
I purchased my first order in March of this year. I was a bit skeptical from all of the negative comments I read online but decided that I can only know for sure by doing so on my own. I received my shipment within 2 weeks, I was not expecting it to be so soon with a flat rate shipping. I ordered more items for my own boutique and decided to try my bathing suits on, material was AWESOME very chic, and just as in the pictures.
Since then I have gotten all of my stuff from there and love it!
Dear Christina W.,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on Trendsgal.com soon!
Many thanks,
Trendsgal Customer Service Center
I havent gotten my order and it's been past 3 days! Horrible shipping and I really do hope I can even get my items I ordered! Do not shop here if your looking to buy something that will ship fast.
Dear sophie j,
Thanks for your valuable feedback.
We have shipped out your parcel on date 2016-08-01, it's in transit now.
Since you have placed the order with Flat Rate Shipping, the shipping date is within 8-15 business days.
You can track it on http://new.17track.net/en.
We have sent you detailes by mail. Could you please check it?
Best regards,
Trendsgal.com
This site has been awesome. The sizes anf measurements helps a lot and if you follow thw sizes you cant go wrong
Dear Charmaine C.,
We would like to thank you for your kind review. We at Trendsgal will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Trendsgal again soon.
Many thanks,
Trendsgal Customer Service Center
I ordered three items from this site in September, and they never came! I was very patient, because the website does state that the orders can take a while to arrive, but almost a year later I have no items! The website makes it EXTREMELY difficult to contact them, and I have done so multiple times. I never got a response or refund. DO NOT ORDER FROM HERE, just don't risk losing your money! Sad that I wish I could rate this buisness negative stars!
Dear Gwen,
We're sorry that you haven't received your parcel for so long time.
Customers are able to contact us via support@trendsgal.com. We will reply and solve problems within 24 hours.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thank you for your understanding.
Best regards,
Trendsgal.com
Ok, this is my 2nd review following my 3nd order at Trendsgal. At first, there was a small problem with the stock availability. One of my coats was out of stock and they didn't know when it would be back since its manufacturer stopped making it. The customer service was very nice and patient to explain the situation to me. I wanted a refund at first but changed my mind after a few hours because I found another color of the same style and size. However, I found out there was one point I don't like, which was the Korean letters at the coat's back. Thus, I was very reluctant, but Jacky was so nice to wait for my final decision. It seemed I changed my mind so quickly but she's always there to help and answer any question I had. I felt lucky that I chose to replace the new color (without any extra charge since it's same price and weight). Both of my parents and sisters complement my coat a lot.
After this order, I'd like to make one thing clear. Trendsgal can divide your order into multiple packages due to stock availability and the ease of packaging + shipping. In my case of expedited shipping, the 2nd package will be immediately shipped right after DHL confirms delivery of the 1st shipment. In short, they ship the 2nd package only after you actually receive the 1st one.
I'm really happy with my purchase after all. Wish everyone feel the same with yours.
Dear Holly D.,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at Trendsgal.com.
Please feel free to place an order again soon.
Thank you for your support.
Trendsgal Customer Service Center
I bought $40 worth of stuff, including shipping, and i payed A LOT for it to be shipped in a couple of days, so that I could get it in time for my vacation, but they just sent me an email saying it would come within 25 days. Just recently, Trendsgal emailed me, apologizing for any shipping malfunctions, and generously gave me a complete refund on what i payed for shipping. I'm still pretty upset that i won't have them on vacation, but at least they made me feel better about the situation. I will definitely visit this site again, only without high exceptions.
Dear kyler p.,
We would like to thank you for your kind review. We at Trendsgal will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Trendsgal.com again soon.
Many thanks,
Trendsgal Customer Service Center
It says it's supposed to take 5-24 days and I have been waiting for about a month and it hasn't came in yet!
Dear Gina,
We're sorry that you haven't received the package so far.
Your order was shipped out on 2016-06-30, as it is oversea shipping, sometimes the packages will be delayed by some factors.
We sent you an email with the detailed information, please check and reply to us.
Thank you for letting us know your concern.
Best regards,
Trendsgal.com
I couldn't get my order due to problems with the shipping company, so the make a total refund of my money.
Dear Manuel,
We're sorry to hear that you haven't received the package.
There were some problems with the delivery and we resent the package to you on 2016-06-29, we have sent the details in the email, please check it.
Thank you so much for your notification for this problem.
Thank you again for your cooperation.
Best regards,
Trendsgal.com
Hello, I want to recommend this website, has great prices and they are real, you can also check customer reviews of ítem, so check quality and size.
Has expetided shipping, and takes less than a week to arrive.
THANKS
Dear Melissa R.,
Thank you for taking the time to write your review. We at Trendsgal really appreciate this.
Best Regards,
Trendsgal Customer Service Center
The things I was looking for were on the website and they were cheap too and I was amazed by their collection of so many different things.
Dear Jigyasa A.,
Thank you for your kind review about Trendsgal. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Trendsgal.com soon!
Best regards,
Trendsgal Customer Service Center
I have stuff missing form my order from 2 weeks ago and still waiting for my parcel to come that got shipped ages ago? Therr is NO way of calling the customer service as the ' mail box is full'
Absolutely awful!
Dear Courtney,
Thank you for your feedback.
Your order was separated into 2 packages, the second package was shipped out on 2016-07-06, as it is oversea shipping, sometimes the packages will be delayed by some factors.
We sent you an email with the detailed information, please check and reply to us.
I wish to tell you that we are sorry for this inconvenience.
Best regards,
Trendsgal.com
THIS SITE IS A COMPLETE RIP OFF! THEY FALSE ADVERTISE FAST SHIPPING... TAKE YOUR MONEY SAYING SHIPPING FROM 3-5 days to 7-15 to allow more time because it is overseas shipping! Regardless of in states or over seas they're charging customers well over for a faster shipping method for items to never even show up! Horrible mess! I highly encourage any businesses or future shoppers to not order from this website! Save the disappointment and most Of all save your money!
Dear Sarina,
Thank your so much for your recent review.
Your order was shipped out on 2016-06-28 and it is now on the way, please understand, as it is oversea shipping, sometimes the packages will be delayed by some factors.
We have arranged for refund on this issue, please check the ticket.
We regret for all the inconvenience we have caused you.
Best regards,
Trendsgal.com
Answer: I recieved my items. However the shipping was untrackable. The clothing isn't exactly as pictured. They are a knock off.
Answer: My order was a total disappointment... but the after-sales service even more so... I eventually got my money back... but not without A LOT of contact back and forth... only when a person called "Farah" got involved (when I said I would contact relevant authorities re the scam) did I get some action. I say "buyer beware"... save your money and go to a shop where you can see what you're getting, as you certainly won't get what you expect from this site or any of the others like it... all under the same umbrella with different names I think! Your decision...
Answer: On Monday, December 14,2015, SiteJabber info@sitejabber.com > wrote: A fellow Jabber is looking for some answers 12/14/2015 A fellow Jabber is looking for some answers QR: gn3RAy-bgquQkSE7TfGHu18iWXJmAHRQsV9v4036IW06abp6BiOuMnX53cwjeJocsUNd_9_z6mXZjhoCpC1W6w== Hey Katysia, Elisa D. Left a question about TrendsGal. Since you left a review about this business, we thought you could help. Do you know the answer? Respond here. “I've read many terrible reviews for TrendsGal. Today is the first time I've heard of Trendsgal, and...” See the entire question Thanks for your help, The SiteJabber Team Stay Connected You’re receiving this email because you’re a beloved registered member of the SiteJabber community. We love your feedback, so if you got some, let us know. Copyright © SiteJabber, all rights reserved. To unsubscribe from these types of email, click here.
Answer: I would not go for it. I did and I regretted it. My coat was second hand it had no tags and stains on it and I never got it replaced because there's no call centre to get a refund! I would stay well away!
Answer: Don't do it! This is the worse website ever, their customer service number is a magic jack number that's an app that ou download to your phone. I waited 6 months for bullshit, I hate this website don't even order a pencil from them, they crooked
Answer: Don't.its better to order from China than this site if you are looking for cheap prices
Answer: STAY AWAY!
Answer: I received only half of my purchase (after 2 weeks) and the half that I received did not match the picture. ***Buyers Beware!*** **People who know great quality will know that this site is a FRAUD.**
Answer: WE NEVER RECEIVED OURS. BEWARE!
Answer: You won't receive anything, you will be made to wait two months then a month on PayPal then 45 days till refund! DONT shop there. If they do not do something asap for me I will advertise them as fraudsters on my page. Always read reviews before ordering anything online
TrendsGal.com is a wholesale clothing supplier that specializes in carrying all your fashion clothes & accessories needs, from affordable apparel clothes to wholesale jewelry, wholesale bags and even wholesale shoes.
Dear Amber K.,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at Trendsgal.com.
Please feel free to place an order again soon.
Thank you for your support.
Trendsgal Customer Service Center