Travelzoo has a rating of 2.09 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Travelzoo most frequently mention customer service, credit card, and fine print problems. Travelzoo ranks 206th among Travel Search Engine sites.
This company responds to reviews on average within 2 days
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I would highly recommend a visit to this lovely and interesting house with beautiful gardens. Staff are very friendly and welcoming. The coffee shop has a good choice of tasty hot and cold food. The coffee and cakes are so delicious. Lots of comfortable seating outside on the terrace to enjoy your food with gorgeous views of the gardens. I intend to visit again soon bringing some more friends to enjoy it too.
We were scammed by a travel agency called Utovacation that travelzoo repeatedly recommended as top deal. There is a reddit chain regarding Utovacation being a scamming agency and people have tried to tell Travelzoo to stop recommendation them, but it continued to do so. Which I had read the reviews and reddit earlier. I didn't do any research on the travel agency since it was recommended repeatedly by travelzoo.
I would highly recommend a visit to this lovely and interesting house with beautiful gardens. Staff are very friendly and welcoming. The coffee shop has a good choice of tasty hot and cold food. The coffee and cakes are so delicious. Lots of comfortable seating outside on the terrace to enjoy your food with gorgeous views of the gardens. I intend to visit again soon bringing some more friends to enjoy it too.
Products used:
Visit to Winterbourne House and Gardens
We had a wonderful two night stay at The New Hobbit which was great Travelzoo value! The food was excellent and staff very friendly. The room was comfortable with a magnificent view. There was ample parking and a decking area to enjoy a drink while catching the sunset. The location is great for the views and close to the moors for walking. Its a steep and sometimes winding road to reach the hotel from Sowerby Bridge but it can be approached from the top road which is less challenging.
Wow... what a meal this was! Tyddyn Llan was a chance find ahead of our trip to Wales, and we could not resist booking, and so glad we did! Fabulous, delicious meal, all beautifully presented and served by charming and attentive staff. So good that my friend, heading to Wales again in a few weeks, already has plans to book a stay here too!
Right on the beach within walking distance to shops and restaurants. Weather did not cooperate on our stay. It was freezing and couldn't use the pool or beach end of May although we did try. Ate at bar near pool-meal came in a boxed lunch.
We have purchased numerous vouchers over the years and had many great experiences. Always keep an eye out for upcoming deals.
I love booking things on travelzoo. I know I can book with confidence and get the very best deals for great places and experiences. Always great value and perfect for gifts too. I know that all the hard work in finding a great offer has already been done for me...just click it and book it!
We often use Travelzoo for holidays and short breaks. Been to some lovely places, latest was Coarse Lawn Hotel Gloucs. Really pleasant break, great staff and food.
I have booked multiple Travelzoo vouchers. Most of them were fully refundable. I had to refund one voucher because of covid and did not have any problems at all. I had a great trip to Lago di Garda, booked a hotel in New York and tried out a few new restaurants. I never had any issues. I am a bit surprised by the negative reviews here on this website. Especially in comparison with Trustpilot for example (score 4.6/5).
Tip for consumers:
I love the deals in the Top20-newsletters!
Products used:
Multiple vouchers (Hotel in Lago di Garda, New York and London)
Restaurant vouchers
A Travel Package, booked through the Top20 Newsletter via a Travelzoo Partner
With my son and new daughter-in-law having had to re-schedule their wedding date twice before in 2020, choosing 907 Main was like it was meant to be. Everyone from Catherine at the Front Desk offering to deliver our guests gift bags for us to Liz setting up the gorgeous private dinner table were so accommodating, as were the wait staff and bartenders too! Not to mention what a beautiful job they did setting up the rooftop wedding ceremony itself - simply spectacular and breathtaking! Thank you to all at 907 for ALL you did for making N & J's wedding one we will always remember now with a smile! Mrs. B.
Tip for consumers:
There is no parking on site, but a very reasonable parking garage only four minute walk away that charged $12.00 for an over-night Sat.-Sun. parking.
Products used:
The food was fantastic, and if you want to try something different, you are close enough to plenty of local varieties of restaurants!
Hello Pearl,
This is great! We love to hear about our member's happy moments. So glad you enjoyed the venue for your your son's wedding and that the staff at 907 Main were pleasant and accommodating.
Thank You,
Crystal
Lovey day spent at the Cornwall Spa Hotel enjoying the facilities of the Spa, relaxing lunch & finished off unwinding with an hours facial & relaxation with a glass of delightful fizz. Highly recommended & can't wait to go again
I'm updating my review due to the positive experience I received by emailing *******@travelzoo.com and Jayne helped me. Thank you.
Will continue to do business.
Hi Kiwi,
I'm sorry you were unable to receive a refund for your purchase. I'd like to take a closer look. Would you please reach out to our Customer Service Team at 1-877-665-0000. Our Team is available Mon - Sun, 9am - 9pm ET.
Sincerely,
Delrae
In 2019, i traveled to China with a company advertised by Travelzoo. There were some problems with a flight schedule and Travelzoo was responsive and very helpful. Thank you Travelzoo.
Hello Elisabeth,
Thank you so much for the great feedback. I'm excited to hear you had great experience. Happy travels!
Thank you,
Amanda
The Travelzoo Team
I've used Travelzoo since 2011. I have never had a bad experience. I've booked 4-5 star hotels in Hawaii, Puerto Rico, Costa Rica, Turks-and Caicos, Cuba, Barbados, Saint Lucia, Los Angelos and am looking forward to my trip to Paris. I've also dined at the finest restaurants in New York City and attended Broadway Shows and concerts in the area. I've been to lovely Tea houses all with my Travelzoo vouchers. Travelzoo is always my go to website.
Hi Florine,
This is great! I am very happy to hear you have had such great experiences when booking or purchasing Travelzoo Deals. Thank you for the great feedback. I hope your trip to Paris is the perfect experience. Please feel free to share any additional feedback when you get back. We love to hear about our member's experiences!
Happy travels!
Ali
The Travelzoo Team
Reading the other reviews makes me wonder...
I've used TZ for a few things locally and even used them for a travel package and have never experienced the 'horror' stories some reviewers are leaving.
Every promise made and voucher used has been honored without any problems whatsoever.
Thus, I am leaving them a good and positive review, but, based on what other info that I'm reading, I'll certainly use prudence when booking my next adventure.
Obviously, you should to.
What I am impressed with is that TZ has responded to each negative review here with a follow up response...
Candidly, a 'shady' business isn't likely to respond in any fashion.
So, in my multiple experiences with TZ, I wouldn't hesitate to recommend them at all.
Best wishes!
Hello Marty S.,
Thank you for your feedback! We are so happy to hear that you have enjoyed your experiences with Travelzoo. We do our best to make sure that we stay in contact with our members to resolve any issues or bad experiences that our members have. We also enjoy the great feedback that our members leave, including this one. We will pass this along to our team to let them know how much you have enjoyed our service.
Thank you again for being a Travelzoo member. We hope that you continue to enjoy Travelzoo.
Best Regards,
Elicia
The Travelzoo Team
Fablulous B&B in this wonderful National Park in Croatia. Beautifully furnished to meet all needs with a great breakfast and good evening meal, on request. Our host could not have been more caring and ensured we had every thing we needed for an enjoyable stay.
Lovely area. The most amazing waterfalls I have ever seen.
Thank you for taking the time to share your experiences. We're happy you had a great time, the food was great and it was beautifully furnished.
Thank you,
The Travelzoo Team
We have just returned from a delightful evening at such a great restaurant. Everything hits the right note starting with splendid cocktails. Chicken parfait with fig chutney a very good but not overwhelming starter, lamb was pink and tender. Fortunately we were not overfeed as it would have been crime to miss out on plum crumble with ginger ice-cream.
All in an impressive new restaurant with such nice, pleasant staff.
Heres to next time!
Thank you for sharing your experience with Travelzoo. We are so happy to hear you enjoyed MOJO. If you need any assistance in the future, please call our Customer Service Team at 1-877-665-0000 Monday through Friday 9 AM to 9 PM EST. Thank you!
Paid for my son and his partner to have a meal at the Ritz as a Xmas present. He decided it wasn't for him, even though it was after the 14 day cancellation period I rang Travelzoo, bit shocked to find out it is an American company. You are told you will only be charged at UK rate. Wow, what customer service, I was refunded the full amount of the deal. The lady I spoke to was amazing. Its a shame some of our English call centres don't have the same attitude. I have bought from them before but never had to contact them, don't be afraid of using this company their customer service is second to none.
Tip for consumers:
Brilliant customer service.
Hi Val C.,
Thank you for taking the time to share your feedback regarding your experience with our Customer Service team. We're happy to hear you enjoyed the service you received, and we hope you'll continue to find more great deals with Travelzoo! As always, thank you for being a Travelzoo member.
Regards,
The Travelzoo Team
This website offers many interesting places to visit, entertainment shows an restaurant discounts. I have used this website many times and always very pleased with the outcomes of my choices. Last night I saw a very funny comedian along with a terrific magician. Securing tickets is just downloading the information along with the tickets. I would recommend this site to others - and have done so with my Las Vegas friends. Thank you for offering these services- and making my life enjoyable.
I was a first time Travelzoo user and a little leery but decided to take a chance. Turned out my Travelzoo experience was perfect. Great discount, good collection of event reviews and information, fast and easy purchase and the tickets were in my email right away. I went to the Mummies of the World exhibit at the Bower Museum and had a wonderful time. I highly recommend using Travelzoo's services!
Mio Fratello, Selbyville, De. Wednesday night special is lobster that is served in several different dishes. My husband & I both had the lobster diablo, salad, italian bread & coffee/arnold palmer.The salad was very fresh & had a delicious vinegarette dressing. The bread was warm & very good. The main course was served with a lobster tail that had been cracked & the meat was extremely tender with a great flavor. The sauce was a marinara served over thin spaghetti. You have your choice of several pastas. We were too full to get dessert. Our waitress (Joy) was polite, knowledgeable & very attentive. The tables were coved in a white cloth. Our bill was just under $50 plus our tip. The meal was excellent. I would highly recommend this restaurant. It doesn't open until one daily.
I'm really happy to get updates from Travelzoo.com about super discount deals on lodging deals. They cover all of area for a couple of hundred miles in any direction, and so always have an interesting mix of options, from budget to "Once in a lifetime." And there seem to always be companion deals on meals or specials features and experiences in the same area. Super easy to plan a quick weekend or midweek trip to enjoy with my wife.
I always check Travelzoo - especially their top 20. I have linked to four or five GREAT travel deals form their list - including a trip to China with air and hotels for $650, and some discounted deals with Gate1 (another fine company for me).
Hi Laura A.,
Thank you for your wonderful feedback. We are so happy to hear you enjoy our Top 20 Deals and our packages with our vacation partners. We appreciate having you as a member and will be sure to share this with our Deal Experts.
Thank you,
The Travelzoo Team
Sencillo, sin complicaciones. Very easy, no troubles.
Hello Roberto, we are happy to hear that you have enjoyed using Travelzoo. Thank you for sharing your feedback!
I love to look at the deals available on Travelzoo's Top 20. They inspire me to travel the world. I appreciate that there's stuff at every price point, so there are things I can dream about and also places I can manage to travel for a last minute getaway.
Hello Shane, thank you for sharing your feedback. We are happy to hear that you enjoy our services. Happy travels!
We had originally booked for a later date but the Wicker was able to accommodate us 2 weeks earlier keeping us at the booking.com rate. It was the true Key West experience from the perfect location, our room was probably just renovated so had absolutely no complaints. The pool is located next to a restaurant that has live entertainment so you can lounge by the pool listening to the music from next door. Great continental breakfast. Parking was limited but considering the location in the heart of Duval St. It is totally understandable. Entire staff was friendly, Pat was the best and Don, the owner was always present and talking with the guests. Ernestine Hemingway, the cat, was comical and wanted to visit. We will definitely return. I usually will not give anything 5 stars but if you want the true Key West feel this is the place to be.
Hello Ann, thank you for sharing your experience. We are delighted to hear you had a great time. We hope you use Travelzoo again for your future travels!
Travel deals on hotels, flights, vacation packages, cruises and local & entertainment deals too. Join millions of travelers who already use Travelzoo!
Hello Heleen,
Thank you so much for the great feedback. We're glad to hear that you were able to refund one of your vouchers easily and that you were able to enjoy other deals! I'm excited to hear you had great experience and will share this with our Deal Experts. Happy travels!
Thank you,
Amanda