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Review of TravelSmith

TravelSmith reviews

2 reviews
773 San Marin Drive, Suite 2300
Novato, CA 94945, US
Tel: 800-770-3387
service@travelsmith.com

2 reviews with 5 stars

melissas119
2 reviews
2 helpful votes
3/16/16

This is a great company. If you ever have to return something, they are quick to refund. I recently purchased something from their competitor, Magellans, which I returned and it took 2 phone calls and six weeks before I saw the credit even though I had tracking information and a signature. Never again. I will always buy from Travelsmith for this type of merchandise.

marianc7
6 reviews
2 helpful votes
3/17/15

I love to shop at TravelSmith.com. They offer great sales pretty much all of the time. I've never bought anything there at full price. The quality of their clothing is outstanding. Their customer service is among the best you can find anywhere. They go out of their way to help you. TravelSmith.com delivers on time and to your door. If you want or need to return something, they are easy to work with. It's wonderful to find a store with a real dedication to customer service. It helps me shop with confidence.

Customer Questions & Answers

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There's a place run by those gals on "Orange is the new black" that might broker out a sale for you.

By Jayne D.
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You can return at anytime. There is no time limit for returns or exchanges.

By Tami A., TravelSmith Representative
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I hope they notified you via email and you still have it. Have you tried calling them? If not do so and if person you get connected to won't help cause she can't have her connect you to a manager. Good luck Oh and your probly irritated but if you talk to then nicely rather than angry your apt to get results. Terri

By Terri S.
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