TravelMerry

Booked a Spirit airlines flight with Travel Merry, got an email with a reservation code but it said my flight was not yet confirmed and tickets could change. I immediately got worried. I got a phone call a few hours later from an agent that there was an issue booking my ticket BUT he found the same flight for me with DELTA and it was almost the same times for departure & return. POSITIVES: I was SHOCKED when I actually got the tickets 2 days later and the man stayed on the phone with me to verfiy on the Delta website that the tickets were real. He sent me the details in an email and asked me to verbally approve before charging. I was very skeptical because Delta's prices were 3 times the cost of Spirit and I thought it was too good to be true! He did not ask me for any additional Credit Card information over the phone and the signature in the emails he was sending me looked official from the Travel Merry website. NEGATIVES: On the Travel Merry website under the bookings page, it never had a pending or processing booking, it was just blank so I was very paranoid the enter time I waited for my tickets to be issued. Another red flag was, the agent said he needed to verify my bank account before he charged the full amount. He said there would be a. 05-. 20 cent charge and asked me to verify the amount to prevent Credit Card Fraud, it was refunded a day later. I booked on a Saturday, Sunday was Easter, I didn't get my tickets until Monday late afternoon and I called everyday in a state of paranoia after reading reviews. It wasn't a scam, but I gave 4 stars because of the stress with the changes and the amount of times I needed to call to have my issue resolved. One other weird thing is that my ticket has MRS. In it. Example ChristinaMiss Kerrigan. It says on Delta that it's free to change the name so I am calling Delta to make sure that everything is good to go before we fly. POSITIVE We saved a hell of a lot of money flying Delta at the same price as a spirit flight!

I searched for some good flights to Amsterdam on a bunch of travel sites. I couldn't make up my mind about which flight I should take for my travel, I was looking for cheap roundtrip economy deals to Amsterdam. I sent emails to 3 or 4 travel sites that I was surfing and Travel Merry was one of them. The email had details of my shortlisted flights along with flight numbers, travel dates and prices as shown on the online travel sites. The interesting thing about pricing was Travel Merry was able to match its rivals and for some flights Travel Merry's pricing was cheaper than its rivals. I must appreciate the customer service team at TM because I got a reply to my email query from TM within just 1 hour from posting my query while there was no response from the other 2 travel sites. Not only did I get a reply, the TM customer agent gave me unpublished fares for the same flights and travel dates which were lot cheaper than those advertised on their site. I immediately called the agent on the 24 x 7 helpline number and bought my flight tickets for my Amsterdam vacation. The agent was so polite and well mannered and he made my buying experience easy and skilfully handled me with utmost care. In just 5 minutes time after listening to my flight preference I received my travel itinerary and tickets in my email. I'm so glad I chose Travel Merry as my source for buying affordable air tickets for my journey and the best part was the unpublished fares that the agent gave me. I saved considerable amount of money and the deal was better than the other sites. I will keep buying my tickets on Travel Merry because of their better airfares on international flights.

I'm about to narrate one of my worst nightmares I've ever had on a flight from John F Kennedy to London Heathrow. Because of the violent thunderstorms and heavy rainfall our pilot announced emergency landing at a nearby airport in Amsterdam and we remained stranded at Amsterdam Schiphol International airport. American Airlines was the carrier I was flying with, after spending 3 hours of time at AMS an announcement was made by AA that due to the prolonged bad weather they are unable to resume their non-stop flight service back to London Heathrow the same day and they offered complimentary hotel stay for all affected passengers to spend the night, the AA customer service team was very helpful and they assisted us in a seamless transfer from the airport to the nearby hotel. While I'm happy about the top-notch customer service given by American Airlines I'm not happy with losing one day of my precious holiday in London. I regretted flying to London during the unforeseen bad weather. I cannot blame Travel Merry for the stalling of the non-stop flight service to London but the least I was expecting from TM was periodic updates about weather and the flight status, I did receive flight updates until the start of my journey and updates stopped coming once we force landed in Amsterdam and only after 30 minutes I saw an update from TM. When I called the TM customer service they told us due to the bad weather there was a network outage and they couldn't send us the updates on time and on the good side the agent enquired about the current status and was happy to know that AA has arranged for complimentary accommodation to all affected passengers and assured of TM's best services. I will give only 3.5 stars to Travel Merry for the whole flying experience.

My preordered meal didn't come to me as requested and this messed up my whole flight experience, I cannot blame Travel Merry for this because I gave my airline the instructions for my meal preference. I still do not understood what went wrong with the airline, the airline confirmed my meal request on the phone and even sent me a confirmation email. The fact was I booked my roundtrip tickets on Travel Merry but I placed the meal request with the airline. After hopping off the plane I was so unhappy about the whole experience and I left a complaint with the airline, one good thing was the airline acknowledged their mistake and gifted me a $100 voucher that I could use in my next purchase of tickets from the airline. Well that's a little bit gratifying but I still feel unhappy for not getting my choice of food. Another issue I faced was the passenger on my left was overweight and I was left with a crammed seat. These two problems have really messed up my flying experience, although I'm gifted with a $200 voucher I don't think I would want to fly with Icelandic air again because I'm afraid of their poor in-flight service. I still give 4 points to Travel Merry on a scale of 1 to 5 because I don't find any fault with them, I must say that they are 100% genuine, they send periodic updates about the flight and they are genuine. Travel Merry is a good site for cheap international air tickets.

I'm disappointed with TM because I didn't get what I was expecting from them despite buying their 24 hour cancellation policy. I incurred an extra charge of $15 for opting for their cancellation policy because the policy offers some really good benefits to the travelers. I was mainly attracted to buy it because of zero cancellation fees if ticket is canceled in 24 hours and the price drop guarantee on the booked flights. I booked my one-way flight on TM from Miami to Rio de Janeiro on American Airlines because I heard that AA was the best in transatlantic flight operations to Latin America and I took advantage of the lowest fare through TM. The tickets were booked THREE months in advance and I was expecting lower fares on my flight route from TM, to my surprise I never even got one email on reduced prices and I had to fly to Rio-de Janeiro at the same original price I paid during the booking. What I'm unhappy about is I should never have bought their 24 hour policy because it really didn't help me, I would have appreciated buying it had there been a price drop in my air tickets and what is worse is when I call their customer service they tell me that price drop is subject to availability and there were no reduced fares for my dates. Anyway the original airfare I paid wasn't bad at all but still I'm not too happy with TM and I will give only 4 stars to TM.

Paris was a long overdue trip that I was planning in quite some time now. Travelling to Paris was a big-deal in the past but now there are a lot of quality airlines that offer cheap flight tickets to Paris. I got a cheap 2 way Paris bound ticket from NYC for just 1100 USD which was scheduled for journey on Jan 5 2019. I had a great buying experience with TravelMerry, however I had to cancel my ticket the next day because of an emergency at work. I simply called the TM 24 x 7 Customer Service and they assisted me swiftly and promptly and I was able to cancel my booked flight journey at no extra cost and I received a full refund. All this was possible because I paid an optional 15 USD at the booking time that assures the customer of cancellation at no extra fees within 24 hours of the booking time. TravelMerry has kept its promise of 24 hour cancellation policy and I'm completely satisfied with them. Otherwise I would have paid extra cancellation fees of 150USD for just getting the ticket cancelled. Overall I want to give 4 star rating to TM.