• TravelCar

Overview

TravelCar has a rating of 3.5 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. TravelCar ranks 16th among Car Rental sites.

  • Service
    3
  • Value
    3
  • Shipping
    1
  • Returns
    2
  • Quality
    3

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate TravelCar?
Top Positive Review

“Amazing office, amazing atmosphere!”

Maxim V.
5/7/18

Only thankful words I can say about such a professional company. Here you can own additional devices like WiFi, GPS, child-seat and many others. All in one everything is super. Highly recommend.

Top Critical Review

“TravelCar VIP Parken DUS Valet Service is a scam!”

Roberto F.
4/23/23

Be cautious of VIP Parken DUS Valet Service located at Flughafenstraße 105,40474 Düsseldorf, DE, as they may not show up. In my experience, along with 6 other car owners, we missed our flights waiting for their service. The company sends you a location to meet, but upon arrival, we were informed that they are a scam. The only option given was to find a new parking reservation, which left us with only 36 minutes until our departure time. This experience was not enjoyable, especially when traveling with children. I advise you to be wary of this service.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user robertof130
1 review
0 helpful votes
April 23rd, 2023

Be cautious of VIP Parken DUS Valet Service located at Flughafenstraße 105,******* Düsseldorf, DE, as they may not show up. In my experience, along with 6 other car owners, we missed our flights waiting for their service. The company sends you a location to meet, but upon arrival, we were informed that they are a scam. The only option given was to find a new parking reservation, which left us with only 36 minutes until our departure time. This experience was not enjoyable, especially when traveling with children. I advise you to be wary of this service.

Service
Value
Quality
Thumbnail of user eliass46
1 review
0 helpful votes
December 1st, 2019

Hello Please contact me! I paid you guys to keep my car at SEATAC and when I called to confirm the lot the guy angrily told me they were full and hanged up. I called back and said that I already had a reservation and had paid and he responded "didn't you hear me the first time?!" I thought maybe I spoke with the wrong person or wrong number since this seemed very unreasonable, so I still drove there and when I got there it was just a dark lot and an apartment on a dirt road, no one there. I tried calling once more and he screamed something incomprehensible at me and hung up. I left and went to WallyPark down the road which was easy and friendly. I've never gotten my money back from them.

Thumbnail of user arthurz13
2 reviews
1 helpful vote
February 20th, 2019

Travelcar is a scam website and uses shady practices to "bait and switch" prices on customers, a practice that is illegal in many countries. After repeated calls from California to a +44 UK number, the only customer support number (no local number in the US) to Travelcar and being told to email different email accounts (including Carhire-Solutions and Carnect), no one ever answered. I will be reporting Travelcar to the local, state, and federal US authorities for fraud.

They will quote you X cost for a car rental or other services, and omit that there is a 30-50% amount of fees, taxes, and other charges on the booking. There is nowhere on the buying or checkout process where they alert you to this or that you may have to pay later. That is until you receive the booking confirmation email, amongst several other emails you receive, and the PDF attachment mentions that there will be a 40% extra charge you'll be expected to pay upon pickup of your car hire.

That is called bait and switch. The fact that no one from their customer service will answer emails and the lowly CSR on the phone will do nothing except advise you to email, is evidence of the unreasonable service they provide.

Tip for consumers:
if you must, make sure you use a credit card with full purchase protection so you can get your money back!

Products used:
Car hire

Service
Value
Returns
Quality

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From the business

Rent a car in Yerevan, Armenia. Car Rental from 25$ daily, Insurance included. Save up to 40% on your car hire deal. Online booking without credit card.

Company Representative

Thumbnail of user diannad3
Dianna D.
Typically does not respond to reviews

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