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TransTutors has a rating of 3.01 stars from 428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TransTutors most frequently mention good grades, assignment help, and quality work. TransTutors ranks 503rd among Tutor sites.
This company responds to reviews on average within 7 hours
No positive highlights yet
As someone who has used Transtutors for coding homework help, I can say with confidence that it is an excellent resource for students in need of programming assistance. The team of experts at Transtutors is incredibly knowledgeable and skilled in various programming languages, including Python, Java, C+, and more. They have helped me complete several coding works, and their guidance has been invaluable in improving my programming skills.
They stole my personal and bank account information and pulled $19.99 from my account. Will lodge a complaint to get that little bird behind that fake business out of the way.
They stole my personal and bank account information and pulled $19.99 from my account. Will lodge a complaint to get that little bird behind that fake business out of the way.
Tip for consumers:
I only tried to use their ''7 days free trial'' which resulted to be false because they did not provided to me. With only an email that is not even associated with my bank account they were able to immediately attempt to charge my bank account. Since the trial was false advertisement, I tried to cancel my account but it took them only seconds to steal my information. Then, 8 days later the charge went through my bank account. I swear I will lodge a complaint against you to its last consequences.
THIS IS THE BIGGEST SCAM I HGAVE EVER INVESTED IN! Completely dissatisfied! DO NOT WASTE YOUR PRECIOUS MONEY! I had needed some help and my teacher wasnt replying so i came here. I shouldve stuck to Chegg or the other sites I usually use because not only did it say there was an answer. That was wrong. It was a blank document. Not only that, but i spent 20 dollars on help I DID NOT GET! This inevitably led me missing a deadline due to having to figure out something entirely on my own! WHY PAY FOR A SERVICE THAT DOESNT WORK! At least let me get my money back. I tried to talk to them... they absolutely refused.! YOU CAN REEAD THE ANSWER IT ONLY SAYS THE SOLUTION CAN BE FOUND. But doesnt say how?!?! WTF!
Hi Anasela B.
We are sorry for the trouble caused, our team will look into the issue and resolve it ASAP.
Request you to share your details at cs@transtutors.com
Regards,
Hitesh M
Signed up for a free 7 day trial but was immediately charged for a month. Cancelled subscription immediately and now I'm disputing the charges with my bank since they refused to offer me a refund.
Completely unacceptable!
Dear Rocio E.
Thank you for reaching out to us, and we apologize for any inconvenience you've experienced. We're here to help resolve the issue with your subscription promptly.
To assist you further, could you please provide us with your registered email address? You can share it with us via direct message here or send an email to cs@transtutors.com. Once we have this information, we'll investigate the situation and work towards a resolution.
We appreciate your patience and understanding as we strive to ensure your satisfaction with our services.
Best regards,
Hitesh M
Customer Support Team
Transtutors.com
Recently I have place an order with transtutors but they really delivered the $#*! quality assignment which lead me to unsuccess to achieve a goal. They do not start the work without charging 100% percent fees on advance and asked too many things for verification if you ask your money back.
In my assignment, the tutor wrote completely out of context answer and delivered it to me. So I recommend to think all of you guys before placing an order. If you guys wanna see proof my end I can provide it.
Thanks
Dear Anil T,
We apologize for the negative experience you had with our services. We take all feedback seriously and would like to investigate the matter thoroughly to ensure that such incidents do not happen in the future. To help us do that, we kindly request that you provide us with your order number and any other relevant details so we can look into it and take appropriate action.
Regarding the payment, we require full payment in advance to initiate work, as it is a standard industry practice. As for verification, it is to ensure that we have all the necessary details to complete the assignment as per your requirements.
We understand that you may be unhappy with our services and would like to address your concerns. However, please note that we will only offer a refund if we find that your claim is true. Therefore, we kindly request that you reach out to us directly on Sitejabber or through email at cs@transtutors.com so that we can investigate the matter further and resolve the issue.
Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.
Best regards,
Transtutors Team
Don't engage these scammers if you are a tutor and don't want to waste your time and knowledge. You will work, and at the time of payment, they will deactivate your account without any apparent reason and fail to generate your payment. These idiots deactivated my account with over 6,000 questions solved and failed to pay. They claimed that my rating was below 3.5, and my rating was at 4.2. Afterward, they claimed it was because of other reasons.
Products used:
Tutoring service
Dear Richard,
We apologize for any inconvenience caused. We take such feedback seriously, and we would like to investigate this issue further. Could you please send us your tutor ID via direct message or email us at careers@transtutors.com? This will help us to identify your account and investigate the issue you have raised.
Thank you for your cooperation.
Best regards,
Hitesh M
Transtutors Support Team
I engaged this company to do some work for me and the quality was appalling! I would not use them again if my life depended on it.
The management staff was unwilling to give me a refund due to the terrible work quality they delivered, which I could not use at all, but instead, just kept changing tutors and wanting to resubmit revisions (which never got better) and wasted too many hours of my time.
Whatever you do, don't go near them!
Tip for consumers:
Don't go near them!
Products used:
Assignment Submisions
Dear Aaron,
I am sorry for the trouble caused, I request you to provide me with your order number in a direct message here so that I will make sure you get a fair resolution from our end.
Regards,
Allen Winter.
Transtutors.com
They approved the quoted price, and then come back to increase price. I finally cancel the membership and the order. It's such a waste of time and money
Tip for consumers:
go away
Products used:
tutor
Dear Kate,
We apologize for any inconvenience caused. We would like to assist you and resolve this matter as soon as possible. Could you please provide us with your order details so that we can investigate the matter further?
We request you to kindly connect with us via private message here or email at cs@transtutors.com with your order details. We are committed to providing our customers with quality service and we would like to ensure that your concerns are addressed promptly.
Thank you for your understanding and we look forward to hearing from you soon.
Best regards,
Transtutors Customer Service Team
Sign up requires monthly auto-renew to active with no way to turn it off unless you cancel the subscription. Upon canceling the subscription you loose access immediately. I.e. I paid 25$ for a 30 day subscription, cancelled the subscription immediately prevent auto-renewal next month, immediately lost access to paid subscription content. Contacted their customer support explaining that I am suppose to have access for the next 30 days, they pointed to the term & conditions said once a subscription is cancelled your access is revoked immediately. Huge scam and in violation of several consumer rights laws.
Dear John S.,
We apologize for any inconvenience you experienced with our subscription service. We understand your frustration regarding the cancellation process and the immediate loss of access to paid subscription content. We'd like to address your concerns and assist you further, but we'll need some additional information to investigate the matter thoroughly.
To ensure a prompt resolution, we kindly request that you share your account details with us via direct message (DM) here. Alternatively, you can send the details to our customer support email at cs@transtutors.com. By providing us with the necessary information, we'll be able to review your case in detail and work towards a satisfactory solution.
Once again, we apologize for any inconvenience caused, and we appreciate your cooperation in resolving this matter. We look forward to assisting you and restoring your access to the paid subscription content.
Best regards,
Hitesh M
Head Customer Relations.
Transtutors.com
I worked so hard on the questions and at the time of payment they decided to revoke my account for no reason
And not only that they froze my last month's income as well.
This is the worst company to be associated with
They'll misuse of your talents
And benefit from your hard work.
Their team is useless too
Very insensitive towards others problems.
Tip for consumers:
Don't waste your skills on this website .
Go for better alternatives .
Dear Akanksha,
We are sorry for the trouble caused, please share your tutor Id with us so that we can help you by providing an appropriate reason for the tutor account disapproval.
Regards,
GTA team,
Transtutors.
If you go to their website you can find multiple users asking how to cancel their subscription or the fact they did cancel their subscription yet we're still having money taken from their account. To add it's not easy at all for you to cancel their marketing emails. There is something extremely fishy about this website. Do not use
Dear Rob D,
Thank you for sharing your concerns with us. We take feedback from our customers seriously and would like to apologize for any inconvenience you may have experienced.
We understand the importance of user privacy and the ease of cancelling a subscription. If you are facing issues with cancelling your subscription, we would be more than happy to assist you in finding a solution. You can reach out to our customer support team at cs@transtutors.com or send us a private message here on the review platform and we will connect with you as soon as possible to fix the issue.
We value your trust in our services and would like to assure you that we take all necessary measures to ensure our customers have a positive experience with us.
Best regards,
Transtutors.com
Signed up thinking it was for a free 7 day trial but my card was immediately charged for a month. I tried to cancel but the website does not let you. Website is a scam! Do not sign up!
Dear Sean S,
We apologize for any confusion or inconvenience caused by our service. We would like to assist you with this matter, however, we are unable to locate your account information from this public review.
We would kindly request that you send us a direct message (DM) or email at cs@transtutors.com with your account details, including the email address used to sign up for our service. This will allow us to investigate and resolve the issue promptly.
We take all customer concerns seriously and strive to ensure a satisfactory resolution. We look forward to hearing from you soon and resolving this matter.
Best regards,
Hitesh@ Transtutors
I requested many assignments on this platform; unless your assignment is short and can be done within one week, you will have an issue regarding delivering on time and delivering the correct assignment. They will start lying and wasting your time and even if the assignment is incomplete or incorrect, they won't refund you. I have a pending order with them, and they failed to deliver it as requested. I requested a cancellation and a refund, and they agreed to cancel but refused to refund me the amount. I will post an update about the status of my order.
Dear Fadia Y.
We are sorry for the trouble caused, please provide your order number via email cs@transtutors.com or send a direct message here to me.
Rest assured of a fair resolution from our end.
Regards,
Hitesh M
I canceled my "membership" at the end of my free trial. The service did not meet my study needs. Fast forward 10 days and I get CHARGED for the service. I contacted them to get help, sent them screenshots of the cancelation emails with dates, and they refused to refund the fee. All they keep telling me is that they have a no-refund policy. I had to have them re-cancel the membership so, of course, their website is going to have that date. If there wasn't an error to begin with this would be a non-issue. This is, by far, one of the biggest scamming RIPOFFS I have run into. Horrible customer service, blame-shifting, and all over $20 that meant nothing to them and everything to my family.
Products used:
None
Dear Denise H.,
I'm truly sorry to hear about your recent experience with our service. Your feedback is concerning, and I apologize for any inconvenience you've faced.
We'd like to resolve this issue promptly for you, but to do so, we'll need some specific order details. Kindly send us your order information via private message or to our customer support email at cs@transtutors.com. This will help us investigate the matter thoroughly and work towards a solution.
Thank you for bringing this to our attention, and we appreciate your cooperation in resolving this matter.
Best regards,
Hitesh M
Transtutors Customer Support
The expert didn't write summary at all that was clearly written in paper and straight copy paste from internet. Moreover didn't answer some questions as well and the ones were answered, half of them were wrong.
Please stay away if you actually wanna get your work done
And when you try to put ratings of expert or trying to talk with feedback teem so cant really do that as well
Liars.!
We are sorry for the inconvenience caused to you. Please provide your details through private message so that we can check the issue and resolved it.
*These people are based in India with fake western names...
**These people are a group of thieves who plagiarise other people's work, and provide irrelevant answers.
***Stay away from them. I saw a google ad of them and got in to their net, and went through a very bad horrible experience with them.
****Filed a case for recovery of my funds with credit card company.
*****Total Fraud and scam who are taking advantage of innocent people, and ripping people off of their hard earned money.
*****I wish somebody get them caught by Police.
We are sorry for the inconvenience caused to you. Please provide your details through private message so that we can check the issue and resolved it.
BE AWARE STUDENTS! II HAVE PAID FOR COUPLE ASSIGNMENT TWO WEEKS AGO. AND IN TOTAL i HAVE PAID APPROX $225. THEY NEVER HELPED ME AND JUST. STOLE MY MONEY AND TIME. THEY TOLD ME TO REFUND ME BUT THEY LIED STILL TRYING TO GET MY MONEY FROM THEM. THEY WANTED TO CREDIT ON MY ACCOUNT, HOW ARE THEY EXPECTING FROM ME TO USE THIS WEBSITE AGAIN?
Tip for consumers:
BE AWARE!1THEY ARE JUST SCAMMERS
Products used:
tutoring.
Dear Ozge,
Unfortunate to see your experience with us, we will surely resolve your issue in the best possible way, please check your inbox and share the order details for further proceedings.
Regards,
Allen.
Yes it can when dealing with these pond suckers.
I am another affiliate screwed by these people. A quick google search and you will discover there is dozens of us, whom weren't paid. By the way we were also paid to lie to the customers.
If you hate your friends and want them to fail out of school and not be paid for it, then I highly recommend becoming and affiliate with Transtutors.
Per question, money is very less. They are doing fraud in reality. Do not go for it. They will create bank issue so that they don't have to pay you.
Dear Meen K,
We are sorry for the trouble caused, Please let us know your concern in detail along with your user id in a private message or email us at cs@transtutors.com
Please be assured of a fair resolution from our end.
Regards,
Hitesh M
They don't know how to do the time series problems, and they are just liar and promised they can do. When I ask for the refunded, they said they will return the money to you after 20 days. I didn't get my money back and they are trying to make you wait again and again. They are all liar!
We are sorry for the inconvenience caused to you. Please provide your details through a private message so that we can check the issue and resolved it
Don't trust this website. I signed up for Transtutors last month, they charge my account twice what is was supposed to and I still haven't seen a refund. In addition once you input your email be prepared to receive 100 spam mails per day.
The customer service is terrible, the work is lousy, and they would rather take your money than do actual quality work.
Tip for consumers:
Don't do it!
The internet is full of scams and trolls. I guess I just have a knack for finding them.
I went onto the Transtutors.com website for some homework completion work. I even signed up for their monthly service.
They ended up charging me 5 times in a row, for a months service. Which completely overdrew my account. I immediately called and complained, because I thought who would do this? After a bunch of promises and countless phone calls I am resorting that I got scammed... Once again... I hate the internet..
I didn't receive my payment yet of the November months
This is not fair sir/madam
I am going to report on you
Scam with new expert.
I an waiting around 1 month to get my payment you just saying payment will be
January month
This is not fare sir
I think your company is fraud /scam with expert
I am gone expose you on YouTube
Just watch
I will send the link YouTube link also
Transtutor not response my mail around 3 day he was reply
Transtutor is tottaly fraud with expert /and student
Do not join transtutor
HE WASTED MY 1 MONTH IDIOT
I didn't receive my payment yet of the November months
This is not fair sir/madam
I am going to report on you
Scam with new expert.
I an waiting around 1 month to get my payment you just saying payment will be
January month
This is not fare sir
I think your company is fraud /scam with expert
I am gone expose you on YouTube
Just watch
I will send the link YouTube link also
Transtutor not response my mail around 3 day he was reply
Transtutor is tottaly fraud with expert /and student
Do not join transtutor
HE WASTED MY 1 MONTH IDIOT
Tip for consumers:
I didn't receive my payment yet of the November months
This is not fair sir/madam
I am going to report on you
scam with new expert.
I an waiting around 1 month to get my payment you just saying payment will be
January month
This is not fare sir
Products used:
What about the November payment?
You think how much effort and time give your company
You acting like a fool person
You think I am idiot
$#*! this company
$#*! you
$#*! your $#*!ing transtutor
company
You are $#*! & $#*! person
Fraud!
Hi Faheem,
We are sorry for the trouble caused, please share your registered user id with us in a private message so that we can review what went wrong with your orders with us. Please be assured of a fair resolution.
I read through a bunch of the 5 star reviews. I should have noticed a few red flags before purchasing my initial order.
First Flag: None of the 5 star reviews are written by native English speakers. (Unless they studied ebonics)
Second Flag: The completed homework, couldn't even pass turnitin.com
Third and Last Flag: They will double and triple charge your account, and refuse to refund.
Don't believe me take a look at the other 1 star reviews.
They accepted my work a week ago and my deadline was today. I got a message saying they couldn't find a tutor. They had send me messages during the week requesting more files and clarification and in the end all I got was so sorry we can't do the work. Please stay away they are reliable and they will just take your money
We are sorry for the inconvenience caused to you. Please provide your details through private message so that we can check the issue and resolved it.
I had three questions and a deadline. I asked for a quote, received it. But towards the end of the deadline, I received answers to only the first question. Repeated attempts to get them to solve the other two questions fell on deaf ears even after a week of the original deadline. They did not provide me a refund. The tutor almost never responded. I would never recommend this to anyone. Stay away and avoid all the stress.
We are sorry for the inconvenience caused to you. Please provide your details through private message so that we can check the issue and resolved it.
Gain trust and grow your business with customer reviews.
TransTutors is has the largest online question bank. We specialize in providing homework assistance to individuals across the globe in every subject. We also provide a subscription to our question bank at a very nominal cost. Moreover, We motivate students to learn and explore things by providing incentives to students and professionals who answer question in our Database. We have also started an Internship program in universities based in US to promote learning and help students earn some money by using their knowledge.
We are involved in numerous Non-Profit Initiatives such as Helping Children in the War-torn ares of Kashmir and Arunachal Pradesh.
Some years ago, two emerging young faces from IIT-Delhi gave up their lucrative jobs with the American management consultancy firm, Kurt Salmon Associates, to strike out on their own with their undeterred faith and optimism aspiring to create value in the form a business that was not only challenging but was also path-breaking. The duo had a vision and they started on a mission to realize their vision.
They wanted to create a revolution in Online education System. They founded TransTutors with the vision to connect students from all across the world to Experts around the world. Today, Transtutors is a major platform where Experts around the world can share their knowledge with students who need it.
Dear Jenny C.,
We are sincerely sorry to hear about the issues you've encountered with Transtutors. Our team is dedicated to addressing and resolving such matters promptly.
To assist you better, could you please provide us with additional details such as your email address, transaction ID, or user ID? This information will allow us to investigate the matter thoroughly and take appropriate action.
You can share the details by sending an email to cs@transtutors.com or by sending a direct message here. Rest assured, we take matters of security and customer satisfaction seriously, and we are committed to resolving this issue as swiftly as possible.
Thank you for bringing this to our attention, and we appreciate your cooperation.
Best regards,
Hitesh M
Customer Support Team
Transtutors