• TradeMe NZ

TradeMe NZ

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Overview

TradeMe NZ has a rating of 1.52 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TradeMe NZ most frequently mention customer service, buyer protection, and bank account problems. TradeMe NZ ranks 184th among Auction sites.

  • Service
    26
  • Value
    23
  • Shipping
    20
  • Returns
    19
  • Quality
    19
Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6
6
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Very bad experience, bad customer service experience.
How would you rate TradeMe NZ?
Top Positive Review

“Non-existent customer service”

Melissa F.
11/11/23

There are too many options that don't seem relevant to a query when I need help. I still haven't heard from the Disputes team for a month now. The cutomer service (or lack thereof) is very disappointing.

Top Critical Review

“SCAM WEBSITE”

Gigi G.
12/9/23

Do not use trademe! Not only are their fees ridiculously high but they can reverse funds out of your account with no explanation or anything! They won't answer your emails through customer service when you ask them why they took hundreds of dollars out and they don't have a contact number to call! THIEVES! Scammers!

Reviews (96)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25)
Thumbnail of user daikrist
1 review
3 helpful votes
June 16th, 2019

Aside from the scams that (apparently) happen, the website itself is actually quite presentable and thoroughly easy to navigate, while it's not anything really special to look at, the focus is buying and selling items and it's worked fine for me for the past few years, I guess trust is necessary but you can avoid dealing with suspicious people based on their "positive feedback" but I guess that's just me.

Thumbnail of user watermelont
4 reviews
2 helpful votes
February 6th, 2016

I bought a few things off this site, not many though. I've seen a lot of people who had bad experiences from this because they didn't buy responsibly, but just make sure the seller you're buying from has a good reputation. The purchases I made took a long time to arrive but were exactly what I asked for at a fairly low price. However I have had no experience on selling.

Service
Value
Shipping
Quality

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About the business

Want to buy or sell? Head to Trade Me, NZ? ۪s biggest & most popular auction & classifieds site, with thousands of new & used items in a wide range of categories.

How do I know I can trust these reviews about TradeMe NZ?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
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