• Tradelax

Overview

Tradelax.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Tradelax.com ranks 291st among Personal Finance sites.

  • Service
    1
  • Value
    1
  • Quality
    1
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How would you rate Tradelax?
Top Critical Review

“Bottom of the bottom-feeders!”

Kevin K.
3/22/21

These guys are one of the worst ‘companies' to get involved with and I use the word ‘company' very loosely. I am 100% certain that their entire operation is virtual – you only "see" trades on your computer screen; they are ‘animated' for your benefit but no real trading occurs. They just pocket your money and keep you ‘interested' as long as they can, hoping you will invest more funds with them. When you want to make a withdrawal, they will reluctantly agree and when the time comes for the actual withdrawal, they will come up with some excuse as to ‘why' they can't forward your funds or, worst case, they will pretend the market had a "negative trajectory that day" and will pretend to "lose" your entire account! Then, they will try to make you believe if you add another $5000 or $10000, you can "recover" your funds somehow. Do yourself and your hard-earned money a favour and avoid these guys like they plague', especially Christian Brandt – worst of the worst! We have reported these scammers to our local police, the Canadian Anti-Fraud Centre and the FBI and are using a lawyer to ‘attack' the individuals involved in this scam. Do the same if you've been a victim and stay away if you haven't already sent them any funds!

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user kevink1385
5 reviews
15 helpful votes
March 22nd, 2021

These guys are one of the worst ‘companies' to get involved with and I use the word ‘company' very loosely. I am 100% certain that their entire operation is virtual – you only "see" trades on your computer screen; they are ‘animated' for your benefit but no real trading occurs. They just pocket your money and keep you ‘interested' as long as they can, hoping you will invest more funds with them. When you want to make a withdrawal, they will reluctantly agree and when the time comes for the actual withdrawal, they will come up with some excuse as to ‘why' they can't forward your funds or, worst case, they will pretend the market had a "negative trajectory that day" and will pretend to "lose" your entire account! Then, they will try to make you believe if you add another $5000 or $*******, you can "recover" your funds somehow. Do yourself and your hard-earned money a favour and avoid these guys like they plague', especially Christian Brandt – worst of the worst!
We have reported these scammers to our local police, the Canadian Anti-Fraud Centre and the FBI and are using a lawyer to ‘attack' the individuals involved in this scam. Do the same if you've been a victim and stay away if you haven't already sent them any funds!

Tip for consumers:
Don’t send them ANY money!

Products used:
Virtual Forex trading

Service
Value
Quality
Thumbnail of user jackc859
Vanessa J. – Tradelax Rep

Dear Kevin,

We are truly unable to understand where the issue you claim to have stems from. Your case has been handled professionally and you have been catered to by all levels of our firm: from the Support Department through the Trading Department, all the way to our most senior Financial Advisors. Ultimately, funds have been lost and that is due to your own trading decisions. You have been offered a Recovery plan on multiple occasions, which would reimburse a good amount of your lost investment, and potentially return it in full. Furthermore, you have suspended all communication with your Financial Advisor, who’s job is to assist you out of the situation you have put yourself in. And on top of all of this, you resort to slander on online platforms and to threatening us with a plethora of institutions and legal action, as if we are the ones to blame for the consequences of your own decisions.

Taking into account the current review we are responding to, it becomes clear to us that you have traded with other companies as well and we can see the way you speak about them is similar to what we receive from you. This leads us to asking an important question: Does the issue truly lie in the companies you have resorted to slandering online, or is your own decision making the root of your problems?

We would also like to express our doubts regarding the integrity of your claims and motivations. Our employees, especially from the Support Team, have been subjected to endless spam messages, which often have taken the form of unprovoked verbal harassment. Instead of taking part in an open discussion regarding opportunities and solutions, and at least attempt to find a way to move forward in a mutually beneficial way, you have opted for hostility and slander. Online trading has a lot in common with any social interaction or relationship, and it is up to you to find a way to navigate it, by taking into account the advise we have provided you with, from professionals with vast experience in the field. It is your choice to ignore these and to instead turn to spam and complaints.

As we already said, we can see you have stakes in other companies as well and your treatment of them is not much different than what you have subjected us to. We are not going to descend to your level and we will remain at your disposal, should you change your mind and decide you wish to remedy the situation. But do not let this fool you. We are going to defend our image and reputation when you drag our name through the mud, and we will provide argumentation about each and every instance you bring up.

Thumbnail of user jackc859
Vanessa J. – Tradelax Rep

Dear Kevin,

We are truly unable to understand where the issue you claim to have stems from. Your case has been handled professionally and you have been catered to by all levels of our firm: from the Support Department through the Trading Department, all the way to our most senior Financial Advisors. Ultimately, funds have been lost and that is due to your own trading decisions. You have been offered a Recovery plan on multiple occasions, which would reimburse a good amount of your lost investment, and potentially return it in full. Furthermore, you have suspended all communication with your Financial Advisor, who’s job is to assist you out of the situation you have put yourself in. And on top of all of this, you resort to slander on online platforms and to threatening us with a plethora of institutions and legal action, as if we are the ones to blame for the consequences of your own decisions.

Taking into account the current review we are responding to, it becomes clear to us that you have traded with other companies as well and we can see the way you speak about them is similar to what we receive from you. This leads us to asking an important question: Does the issue truly lie in the companies you have resorted to slandering online, or is your own decision making the root of your problems?

We would also like to express our doubts regarding the integrity of your claims and motivations. Our employees, especially from the Support Team, have been subjected to endless spam messages, which often have taken the form of unprovoked verbal harassment. Instead of taking part in an open discussion regarding opportunities and solutions, and at least attempt to find a way to move forward in a mutually beneficial way, you have opted for hostility and slander. Online trading has a lot in common with any social interaction or relationship, and it is up to you to find a way to navigate it, by taking into account the advise we have provided you with, from professionals with vast experience in the field. It is your choice to ignore these and to instead turn to spam and complaints.

As we already said, we can see you have stakes in other companies as well and your treatment of them is not much different than what you have subjected us to. We are not going to descend to your level and we will remain at your disposal, should you change your mind and decide you wish to remedy the situation. But do not let this fool you. We are going to defend our image and reputation when you drag our name through the mud, and we will provide argumentation about each and every instance you bring up.

Best Regards,
TradeLax Team

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Company Representative

Thumbnail of user jackc859
Vanessa J.

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