• TradeKey

TradeKey

Overview

TradeKey has a rating of 3.23 stars from 252 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TradeKey most frequently mention account manager, b2b platform, and premium member. TradeKey ranks 30th among Marketplace sites.

  • Service
    104
  • Value
    105
  • Shipping
    97
  • Returns
    98
  • Quality
    105

This company does not typically respond to reviews

Positive reviews (last 12 months): 55.6%
Positive
5
Neutral
1
Negative
3
19
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What reviewers want you to know

Positive highlights

  • My experience with TradeKey is great, my account manager is available whenever I need any support.

Critical highlights

No critical highlights yet

How would you rate TradeKey?
Top Positive Review

“Experience with Tradekey is good”

Akex H.
2/15/24

My experience with Tradekey is good, the client manager "Sara" is professional and very supportive, she replies to my inquiry any time and give clear advice, I appreciate thier service.

Top Critical Review

“Review update”

ZE O.
3/18/24

Review Update. I ordered and paid for 5kg DL-methionine from Cynthia Jones at CynthiaSales who saw my request for quotes on her Tradekey portal. Delivery failed and I was informed by seller and driver to pay extra into eWallet since they sent 10kg. I refused. They refused delivery until I pay up. I was offered less than half my money back if I cancel order. (Demanded amounts fluctuated continually) Both driver and seller appear to be extortionists who demanded extra payment. Suspected fraud. Order from 19 February remains undelivered by 18 March'24.

Reviews (252)

Rating

Timeframe

Other

Reviews that mention popular keywords

account manager (24)
Thumbnail of user abdullaho13
1 review
0 helpful votes
August 9th, 2023

Tradekey is a good for businesses! It's like having a superpower that boosts your online presence and makes it super easy for customers to reach out with questions and place orders. I've seen a significant increase in customer engagement since using Tradekey. It's the ultimate tool for connecting with your target audience and growing your business effortlessly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimk704
1 review
1 helpful vote
June 17th, 2021

TradeKey offers the greatest B2B services at extremely competitive prices.
I purchased VIP MEMBERSHIP and received several perks.

Service
Value
Shipping
Returns
Quality
Thumbnail of user victora37
1 review
4 helpful votes
June 13th, 2016

Dear Team,
I need some metals & metal scraps. Can you help me to find some traders/suppliers for this from Saudi market.

Appreciate your prompt reply to: *******@rediffmail.com OR *******@gmail.com

Rgds
V R

Thumbnail of user sarahy50
2 reviews
11 helpful votes
August 10th, 2018

Whenever we import from tradekey sellers, we expect reliable contacts from customer service. We expect them as genuine suppliers. A bit delay in delivery of goods comparing to the commitment in the contract. For this, we expect tradekey to help us exclusively, but I would review that tradekey is good and need to ensure surveillance over suppliers.

Thumbnail of user royc184
1 review
8 helpful votes
July 17th, 2019

Tradekey is a nice B2B platform. Faced Some issues during During Profile Creations. It tale time but over all nice Platform.

Thumbnail of user edisona1
1 review
11 helpful votes
November 13th, 2013

DOing business through tradekey has been great. Those who faced problems must not forget that nothing is perfect on earth. Tradekey has attempted it's level best to perform well. A logical reason of it is the ISO informations ecurity system certificate which Tradekey received, which i guess was the first certification given to any Pakistani company. Isnt that show the true intentions of tardekey that they they want to serve the industry in best possible way?

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From the business

Tradekey is a global company established in 2006 and have presence in many countries.

Tradekey company owns, manages and operate (www.tradekey.com) which is considered one of the largest International Electronic Marketplaces worldwide for both exporting and importing countries. It connects traders with global whole sellers, buyers, importers & exporters, manufacturers and distributors in over 240 countries, quickly and cost effectively. Based on its unique services, powerful search engine, trade matching and product promoting tools.

Tradekey have successfully helped numerous members belonging to various countries to explore potential business for the purpose of increasing their country’s GDP. Millions of people visits Tradekey.com every month and tens of millions pages viewed without any single fail. These numbers corroborate with the veracity of the claim that Tradekey.com can give an extraordinary exposure to traders in the global market.

Tradekey is the world's first B2B marketplace that earned both ISO 9001 Quality Management System and ISO 27001 Information Security System certifications to ensure maximum customer satisfaction, security and safe online trading for exporters and importers.

Tradekey Portal can be read in several different languages including English, Chinese, Japanese, Arabic, Russian, Spanish.

OUR GLOBAL PRESENCE

Saudi Arabia:
3rd Floor, Almas Center, King Fahad
Road, P. O Box 69088, Riyadh, Saudi Arabia.

Pakistan:
Office # 706,7th floor, Park Avenue,
P. E. C. H. S., Block/6, Shahrah-e-Faisal, Karachi.

Shanghai:
Room 910, No. 738, Shang Cheng Road, Pudong District, Shanghai, China.

Guangzhou:
Room 3311, Yancheng International Commercial Center, East Tower, 122 Tiyu East Road, Tianhe District.

Company Representative

Thumbnail of user muhammada149
Tradekey O.
Typically does not respond to reviews
Contact Information
Muhammad Ahsan Akbar
Tradekey.com
Email: muhammad.akbar@tradekey.com
Skype: tk. Ahsan

Disclaimer: TradeKey.com highly discourage counterfeiting and we don’t provide services and support to the suppliers of counterfeit products.

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