• TradeCarView

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Overview

TradeCarView has a rating of 1.95 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. TradeCarView ranks 414th among Used Cars sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 0%
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  • Has any had experience in recovering money from a disreputable Japanese car exporter?
How would you rate TradeCarView?
Top Positive Review

“How to avoid getting scammed by Tradecarivew / TC-V Sellers”

S R.
7/29/21

Here are some tips to avoid getting scammed by those little rascals on TC-V 1) Always ask for an auction sheet. Fact: Most cars listed there are bought at auction and will give you a good items of the condition of the car. If you do not speak Japanese you can use google translate to assist you with translating the auction sheet. Some may not have an auction sheet as the vehicle may have been purchased privately, If so move to tip #2. 2) Always, always and always ASK FOR THE VEHICLE EXPORT CERTIFICATE. This is an official document issued for all vehicles that are to be exported from japan. If includes the correct vehicle vin / chassis number, along with the correct mileage of the vehicle. In my case those scammers deliberately covered up the mileage on the document before sending me photos of the export certificate and i was completely unaware of this until it was too late. So ensure that the document has all these details. I have attached a photo of and example of an export certificate. I have highlighted in red the chassis number of the vehicle and in green the mileage of the vehicle. The mileage at the top will be the most recent mileage. 3) Request many photos Request as many photos as possible. Some sellers tend to display very dull photos on their listings to hide details of the vehicle, If there isn't enough photos ask them to take more photos and email them to you. Photos of font, rear, sides and the under body of the vehicle as many of those vehicle may have rust on the under body so the sellers will neglect to take a photo of the under body of the vehicle. In my case, they had about 6 photos and they deliberately did not photo the front windshield to hide the large crack. I hope this helps you all. Best of luck.

Top Critical Review

“Nissan Skyline damaged hidden and incompetent service by (Gemmy Trading LLC)”

Rihat G.
4/28/20

I purchased a Nissan Skyline from Gemmy Trading LLC. Trevor seemed ok, but then I found out the car had damaged in few areas which he did not inform me. Since he already had the deposit, he refused to send a refund. Furthermore, his company performed maintenance service on the car and it was not done correctly. Upon receiving the car, I had to repay for the services again. Very disappointed.

Reviews (44)

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money (11)
Thumbnail of user rihatg
1 review
5 helpful votes
April 28th, 2020

I purchased a Nissan Skyline from Gemmy Trading LLC. Trevor seemed ok, but then I found out the car had damaged in few areas which he did not inform me. Since he already had the deposit, he refused to send a refund. Furthermore, his company performed maintenance service on the car and it was not done correctly. Upon receiving the car, I had to repay for the services again. Very disappointed.

Thumbnail of user williamd3751
1 review
1 helpful vote
October 31st, 2023

Stay away from TCV, their business model is pretty simple, they have no actual car inventory, they advertise for several Japanese used car businesses, they don't keep their listing updated, so the car that you agree to purchase may already have been sold but they pressure you to pay by international wire transfer within 48 hours, once they have your money they contact you to say the car you selected isn't available and then you argue back and forth with them for the next few weeks or months while they tell you to apply the funds you've already paid to another listing, and all the while they ignore your requests for a refund. I opened a fraud report with my bank, my bank contacted their bank who recommended that I leave the fraud report in place until they issue the refund, during this time they repeatedly insisted that they couldn't refund without me lifting the fraud report, which their own bank (Sumitomo Mitsui) said was untrue. Do yourself a favor and avoid TCV, I just got my refund from their bank (minus about $60USD for the transfer fee), their own bank refunded me while they wouldn't.

Tip for consumers:
These people take no responsibility for advertising cars that are not operational or are just not available, they ignored requests for a refund until a fraud report was opened against them.

Products used:
Import japanese car

Service
Value
Shipping
Returns
Quality
Thumbnail of user alfredn17
1 review
20 helpful votes
January 15th, 2019

Use Tradecarview.com If you want your money to disappear and become a slave of your own decisions forever.
I have been a victim and was never assisted, I lost my money to their raw deals. They are not to be trusted.

IAM ASKING EVERYONE NOT TO MAKE ANY DEALS WITH TRADECARVIEW, YOU WILL BE DISSAPPOINTED FOR THE REST OF YOUR LIFE.

Thumbnail of user ubeda
1 review
18 helpful votes
December 24th, 2018

They have sent a damaged car when they guaranteed Warrant of Fitness in New Zealand. Even inspection gave it a clean chit. My Compliance Center says they havd never seen such a rusted vehicle in the past. Most probably it was tsunami damaged vehicle.
Numerous emails and every time I was asked to fill in complaint form on the portal. No action was taken by them and stopped even replying afterwards. Phoned them few times. Every time a new operator whose english was extremely poor making you frustrated. They simply repeat their sentence to complaint on the sites form. I followed the cause for almost 8 months. Then had to give up as it was claiming my peace. THEY ARE CHEATS.

Thumbnail of user amosd7
1 review
23 helpful votes
July 11th, 2016

Luckily i haven't bought vehicle i was after. What put me off is that seller Nihonsha Land Co. Who sells car im intrested in has it advertised with odometer changed and relatively low mileage for 1999 car. After numerous emails asking to provide true mileage or any service records at what mileage odometer got changed - i did get response to pay $450 to do check up and without payment is no way of knowing it. Cat in the bag - It's a scam attitude to run trade like this. Very poor!

Thumbnail of user josephg248
1 review
26 helpful votes
July 7th, 2018

For those of you who want to or would like to use TRADE CAR VIEW, BE WARNED. YOU SHOULD READ THIS WEB SIDE AND PLEASE DO NOT USE AS THEY ARE NOT TO BE TRUSTED, THESE ARE THE STRONGEST TERMS, I CAN POSSIBLY USE. PLEASE, PLEASE

Thumbnail of user martinr43
2 reviews
32 helpful votes
November 8th, 2016

I had the most horrid experince with japan partner inc. This company is a scam and I would not recommend it even to my worst enemy. The company has a user agreement that allows them to scam people with no consequenses. If you value your money and your sanity, dont buy with them, they will take your money and simply frustrate you untill you give up chasing what you were buying from them. YOU HAVE BEEN WARNED! You can follow my experiences and also others with similar horror stories at japanpartnereview.com

Thumbnail of user ericb88
1 review
21 helpful votes
August 4th, 2015

Collect my Car from Southampton Docks. Door Trim was damaged paint scraped off the plastic moulding the fill length of the car, Scrapes marks on rear bumper, Gear Knob and radio volume button is missing. All the faults were not mentioned in the car advertising.

I have tried to contact them via their EMAIL system which worked before taking delivery of the car. They no longer reply too.

I was informed the car had been shipped in June and on inquiry on documents not received the car was only shipped in July.

Thumbnail of user martinm77
1 review
57 helpful votes
April 12th, 2015

I placed an order for a car in January 2015. Shortly after sending payment in full for the amount specified on the proforma invoice (the official contract) I received a message from the supplier saying they couldn't ship it to Liverpool (as agreed) and could I pay a further $1000 to have it shipped to Southampton instead. Naturally I rejected this. After a further month, the supplier decided to tell me he had cancelled the order. However, the supplier did not inform Tradecarview, who then refused to refund my money (which they still hold) as they had not had email confirmation from the supplier that the deal was cancelled. I have sent over 37 pages of emails to the supplier, on a weekly basis, asking politely for them to send a confirmation of cancellation to TradeCarView - all without response.

Despite providing TradeCarView with five full transcripts (including ip addresses) of all correspondence with the supplier, I am still waiting for a refund. Each email I now send goes into a black hole for at least two weeks, without response. When I try to use the 24/7 'customer Support' service (online chat) I get the same useless response of, I will now escalate your case to Head Office. All I can say is that Head Office must either be on the 10,000 floor, or all of the people there have their heads up their ar$es.

I would no more recommend TradeCarView to anyone than I would sell my grandmother for medical research. They claim to be a joint venture with Microsoft and Yahoo Japan Corporation - I think that is as much flannel as their claim to respond to all customer service enquiries in two days - I'm into my third week for my latest attempt to get my money back, and if I was a betting man, I'd probably put a few quid on losing my shirt.

Appalling, unresponsive, untrustworthy, uncommunicative, unhelpful and unwilling to give me my money back, despite me being the injured party here.

If they were an animal, I would have nipped out for a shotgun by now.

Thumbnail of user rogerj9
4 reviews
21 helpful votes
January 12th, 2014

Definitely avoid tradecarview as they are in cahoots with car dealerships in Japan to sell cars. Their reviews of dealers are not fair and accurate and they control what is put online. It is not like Amazon.com where a buyer can rate products and vendors freely. Be especially careful of the vendor, Global Partners Co. Ltd., which is a fraudulent business rated so highly on tradecarview!

Thumbnail of user khalids1
3 reviews
17 helpful votes
November 5th, 2016

I bought a Toyota Crown off tradecarview auction website, from the seller car light corporation, the car is not getting registered in UK because the export certificate has been altered from the standard as the car was registered as a commercial vehicle in japan and it has to be modified for this purpose from the new, the ministry or transport has removed its classification and specification number from the certificate, These numbers are needed for a car to go through IVA testing in UK before registration, I contacted car light corporation and tradecarview many times to offer a solution as these details were missing from the advertisement but they newer offered any solution, also the car needed new tires and engine oil leak sorting out before going through MOT, unfortunately this website serves in favor of fraudulent sellers as it gets their charges from them and don't bother about the buyer at all, I thing we should try to boycott this website till they change their operation strategy.

Thumbnail of user geraldv10
1 review
18 helpful votes
February 29th, 2016

In Png alot of people have had their import vehicles purchased through this site breakdown only after a few months of use.

Thumbnail of user dougd27
2 reviews
29 helpful votes
February 24th, 2016

Please protect yourself from this business. I purchased what was represented as a 2003 vehicle with 91,000 km in allegedly impeccable condition. What I received was a model year 2000 vehicle that had 96,000 miles on it in 2003. The seller MNE stated that it was registered in Japan in 2003, so that is how they advertised the year of the vehicle. I asked at least 5 times before I made the purchase if it was actually 91,000 kilometers. I was assured it was. When the vehicle arrived odometer was tampered with, and clearly over 250,000 miles. The a. C. is shot. The interior seats are ripped, the dashboard is peeling, the brakes are shot, the rear tires are two sizes to small. The vendor, MNE refused to take responsibility for their Fraud and misrepresentation. Dealing with TRADECAREVIEW is extremely difficult. They don't respond to claims and keep telling you to deal with the seller. Buyer beware. This is not the site or the company to make a legitimate purchase.

Thumbnail of user isak2
1 review
11 helpful votes
August 17th, 2015

I do not understand how Japan partner ltd has kept running its shady business this long. Are there no authorities any more who care about the innocent victims scammed by the company over the *******@japanpartnereview.com

Tip for consumers:
www.japanpartnereview.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user rafaela19
1 review
18 helpful votes
September 18th, 2014

I put 5 star on how quickly the seller shipped the item to avoid the pay trade to do any inspection, pay trade didn't stop the seller from shipping the car before inspection, and they passed it on without inspection, which is a service i paid for, they couldn't do much after shipping, the car had accident history undiscloused by the seller and not suitable for NZ Roads, cost me $1750 to get compliance and engineering report, be aware of this trader, dishonest, never trade again either with him or on this website either

Thumbnail of user erikm40
1 review
20 helpful votes
October 29th, 2016

This message is in regard to a Mercedes A160 from Japan Partner Inc, sold to me on January 25,2016. The vehicle that Japan Partner Inc shipped to me is not of the quality certified in by the auction sheet or by, Japan Partner Inc. The auction sheet listed the AS60 as a 3.5 which its representative Manny, (Assistant Manager, for PIC Africa, Asia and Canada) certified at the companys Yard in Japan at 497-0043 Aichi-ken, Amagun, Kanie-cho, Shinchiaki, Ato-higashi 80-1.
I specifically contracted and paid Japan Partner Inc to conduct this basic due diligence and an inspection to verify the quality specified on the auction sheet. The company did not perform this task. As a result, I have received a car that would had been listed on the auction sheet as R (repair) status. It will cost over $7000 thousand dollars to repair this car as it is clearly not the 3.5 represented in the sheet.
Anyone who would had done a basic check by started the ignition, would had easily noted on dashboard that the transmission was stuck in F limp mode (or second gear). This car has serious transmission problems and will not shift out of second gear.
I am looking for a way to compel Japan Partner Inc to make arrangements to pay the amounts to repair the vehicle to restore it to the original quality of 3.5 it represented and certified on the auction sheet.
I conducted a BC provincial inspection and the mechanic found several very serious problems with the vehicle. According to his report, the car was NOT a 3.5 as depicted on the auction sheet when I bid on the car. This vehicle has been grossly misrepresented by Japan Partner Inc.
Japan has a reputation for integrity and honesty. I expect more from a Japanese company.
Has any had experience in recovering money from a disreputable Japanese car exporter? Thank you in advance for your help.

Thumbnail of user kamushanap
1 review
11 helpful votes
February 3rd, 2015

I bought my Xtrail thru Prosper. Prosper made rate by themself. But the rate is wrong. They changed all millege as low as. I found it thru cancellation paper. Then they say" Soory^^"
All the mileage on Prosper might be changed. Dont buy it there. You will cry...
If you doubt... go to the site, then ask them the cancellation paper. You will get it

Thumbnail of user willp18
1 review
13 helpful votes
October 29th, 2016

Avoid Tradecarview at all costs.

Let me preface this by saying that yes, some people have successful, positive experiences with Tradecarview (close family, in fact... several times, no less). On the other hand, yes there are outright scammers - they'll send you the completely wrong car, or no car at all. This case falls somewhere in between, where one unexpected issue/occurrence resulted in us losing almost AUD$1000 without explanation and certainly no car on its way to us. We were left scratching our heads as to why.

We had done all necessary and expected due diligence on the vehicle we were going to purchase. It was only after we had paid for the car and were expecting it to be shipped imminently that the seller told us that it might not comply with road regulations after all. Naturally we were concerned but kept contacting him to try to organise a solution. The car requires electronic stability control, and he didn't think it had it. The photos however show several buttons and dash lights that indicate the presence of ESC (thus we were happy to proceed with the purchase in the first place). We asked him to push the button and show us the photo of the dash when the button was pushed, because if the ESC was simply broken, we'd have it shipped anyway and fix it here. He then proceeded to cancel the transaction with Tradecarview despite no contact with us to inform us of this, citing us as the reason (we were informed by Tradecarview that we would therefore be liable for the US$150 cancellation fee). Needless to say this was a shock to us, as when we had tried to find more information out about this issue, he simply dropped off the radar, never to communicate with us again. If there were no alarm bells before, there was certainly one now. Why, when asked to take a fresh, unique photo of the dash (including the odometer so as to prove that it wasn't just a google images result), did the seller bail? We wonder...

When we took this issue to Tradecarview, they were more than useless. I was told to wait and wait and wait until the seller communicates with us again, and that they would also ask the seller to communicate with us, despite precisely ZERO indication that he was intending to do so. After long enough, we told Tradecarview to cancel the transaction, but we were informed again that as the seller had cited us as the reason for the cancellation, we were liable for a US$150 cancellation fee. I provided abundant evidence of attempts to contact both the seller and Tradecarview to try to rectify the issue but received not so much as a peep from the seller, or anything other than "let's just wait until the seller responds, we appreciate your patience" from Tradecarview. They were not willing to accept that this may have been (read: was) the seller's fault, that something was amiss, and insisted that we had to either wait for the missing seller to respond to us to agree that it was his fault (seriously!), or simply accept liability. Eventually, we relented, and decided that having our money back (less US$150) was better than trying to fight an international battle and having our money basically held at ransom for an indefinite period (until by some divine intervention the seller decided to get in touch with us, apologise, and agree that he would pay US$150 in cancellation fees - like this would ever happen. Herein lies the flaw with their 'money back guarantee'). We told Tradecarview to process the refund and that we agreed to the cancellation fee.

I can't say I was surprised when the refunded amount was approximately US$400 less than it should have been. Just another kick in the teeth. Upon questioning, Tradecarview tried several times to simply chalk it up to 'exchange rates' and 'bank fees'. You can believe me when I say that I kept a very close eye on exchange rates and over the course of this entire debacle, the movement was no more than 1 cent either way, and unless the banks were charging fees of US$100 (at about three points in the transaction), the maths did not stack up. Unfortunately we are now communicating with a brick wall, unwilling to send anything more than passive buck-passing; exchange rates, bank fees, delays, independent banks, exchange rates, bank fees, delays, and so the circle continues.

To sum it up: we sent AUD$10,050 for a vehicle, and got AUD$9,100 back for absolutely nothing. Their "money back guarantee" is nonsense. They are incredibly difficult to deal with should any issue arise, and they will always side with the sellers (unless they are found to be legitimately a scam, but even then you'll still probably be found liable anyway so Tradecarview can keep US$150 or more for YOUR troubles).

I could not be more adamant in imploring anyone that is considering the use of Tradecarview, to simply set $500 cash alight, and be done with any thought that they should use the website. Trust me, it'll be cheaper.

Tip for consumers:
Don't.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexanderb40
1 review
13 helpful votes
February 24th, 2014

Bought a car off the website. When I received it, the motor was blown. The company that sold it to me, SHIBAGAKI TRD just insisted that the engine was in good condition when it was shipped. The paint on the roof was also oxidized badly, which was quite obvious, but they intentionally avoided showing in their pictures, and did mention. When I first inquired about the car, I specifically asked if it would pass Japanese vehicle inspection requirements, upon which they insisted that it would. However, the exhaust also leaks, and a car that barely runs, pushes exhaust out the dipstick tub, and billows coolant smoke will not even come close to passing inspection.

When i contacted tradecarview.com, they simply said they take no responsibility for false advertising and fraud on their website, that the only thing they can help with is if the vehicle is never shipped/received, but I find it hard to believe they would even help with that.

Bottom line, if you value your time and money, do not use tradecarview.com, and most of all do not buy a vehicle from SHIBAGAKI TRD. There is a reason why these guys are not an accredited business in Japan (because they're frauds).

Thumbnail of user pierrep10
2 reviews
19 helpful votes
February 6th, 2014

I have used tradecarview payment service a few weeks ago to import a car to Kenya. After I wired the money to their bank account, though my bank gave me a firm confirmation that the transaction was completed, trade car view Kenya did not see the money for many days. I had to call their bank in Muthaiga twice and follow up every day, four days latter, they confirmed me over the phone they've seen the money. For them to confirm the money reception to the seller, it was a nightmare and endless waiting time. I'm writing this review while the seller still does not have the confirmation of the money recived by carview, hopefully with more follow ups and phone calls, there might be a slight change.

Thumbnail of user fredi12
1 review
38 helpful votes
August 6th, 2015

Avoid Tradecarview like the plague, I spent over aus$10,000 to land a car in Australia, it was classified a statutory write off and couldn't be registered, hence I am not able to drive it on the road. Nihonsha Land Co Ltd was the dealer. In short the dealer is a crook who has many complaints against him [wish I had done more research] the worst thing is Tradecarview are just as crooked. They care about getting their commission from the deal and that is it, the dealer should have been blacklisted a long time ago, the only reason they can trade is because Tradecarview allow them and many others to do so even though they are aware off the scams been done. Think the legal term is aiding + abetting, that is the term used when one assists another commit a crime is it not, why the Japanese government allow them to carry on in business is beyond me, they surely know what is going on. Is there anyone out there who actually received help from Tradecarview after a they complained about a vehicle they received was sub standard? Or anyone know if the dealer that scammed them was blacklisted or proscecuted in any way? I would be surprised if so, I got a reply to my first two emailed complaints and nothing since, they tell you they will get back to you in two days, I'm still waiting Tradecarview. DO NOT GIVE THESE PEOPLE YOUR BUSINESS, it is like playing Russian roulette, you may get lucky and get a decent car or you may get scammed, and if you do, well your on your own.

Thumbnail of user gerdao
1 review
14 helpful votes
December 30th, 2014

BEWARE! I bought a 2004 Hilux Vigo in October 2014 through a dodgy agent in the name of Victor. In receiving the proforma invoice payment of the AGREED price, he demanded an extra US$2000 before he could release B/L. When the car arrived it had a dent which was not revealed in the photos It also arrived with no jack or wheel spanner and to top it all, it had an immobilizer(also not revealed in details & photos) which went off by accident and there were no reset keys supplied. Contacted the dodgy agent and he said he cant find the previous owner. If you read this review "VICTOR" or whoever you are, This is my rating for you and your company. " YOU ARE SICK"

Thumbnail of user sothap
1 review
17 helpful votes
October 30th, 2012

Tradecarview.com claim that all seller in their list are reliable, but not a single company in their list is verified by Japan Company Trust Organization (JCTO) which is an Anti-fraud Organization in Japan.

My advice is DO NOT send money to any tradecarview.com recommended company. They all are scams and cannot passed JCTO Scrutiny. Be careful.

Thumbnail of user sergeyi
1 review
6 helpful votes
April 18th, 2010

From my experience, it is a small bunch of Japanese people who have found a way to rip people off. Generally the Japanese are known for their politeness. But when I call them it is the same 3 people who answer in the rudest possible way. Are they linked to some fraudulent companies and extorting money from innocent people? Well, time will tell. Japanese authorities are smart. If they get caught, that will will be for good.

Thumbnail of user matsuoy
1 review
14 helpful votes
July 30th, 2010

Just googling hem, you can see what a lot of scams and frauds are alluded to them. On their home page, they say tht they verify the sellers authenticity. But in another place they say they do not hold responsibilty. So are they just making up their own companies. Unbelievable that they ruin the reputation of Japanese people.

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