Overview
Tradealgo has a rating of 4.3 stars from 628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradealgo most frequently mention great job, dark pool and day trading. Tradealgo ranks 1st among Option Trading sites.
James did very well educating me on the new AI tool!
James was great in describing the platform and demonstrating it. We went over several senarios and I see how it can be used.
James is both knowledgeable and personable. He is a true asset to your team. Great job, great guy.
Very informative. Clear and easy to understand. Took his time. Answered my questions. Great instructor.
Excellent website and great to know the features and looking forward to explore more available options
Great TradeGPT overview from James - We went over the general and more deeper questions. We also acknowledged the lack of dark pool info available via TradeGPT.
My experience with James smooth and easy to follow. Thank you.
Enoch was extremely helpful and very clear to understand and to follow in his explanation and questioning if I understood or had further questions.
I have been trying to get a refund of $4,750.00 over 45 days. I have lost more then that with this program
Very informative and productive. I am a brand new trader and he was understanding and answered all my questions professionally.
I'm impressed with the level of care and detail.
I am looking forward to using the platform.
Evan was fantastic at introducing me to trade gpt, daytrade with Brian. He was patient and answered my questions directly. Thanks so much Evan!
Excellent communicator and shows his knowledge and technical analysis on trading from a fundamental standpoint.
James, was very knowledgeable about the trade GPT system, and very patient and took the time to help me understand how to use it.
With Liam, I now know I have 2 streams of trade alerts with great winning potentials. I got access to very good information with him.
Highly recommend him as a mentor he answered all my questions and he's a very patient man I highly remember him
Still waiting for a refund that was due weeks ago. Never get honest answers and forget about any calls or emails responded.
I watched a webinar for a company called Trade Algo. They advertise as having the "highest quality software that empowers investors to take control of their financial destiny." As a stock trader, I was interested in trying their product because they offered a six month no questions asked MONEY BACK GUARANTEED. I purchased it on November 2022. In December I told them I was no longer interested in the program and wanted a refund. They said okay and it would take 14 business days to process. Although that seemed weird because I used square business and can refund a customer in seconds. Anyways today is January 27th 2023. I been calling and emailing them and they got back to me today and said they been having issues with their merchant processor and it will take another month to process my refund. I dont know about you but it seems like they are trying to push it past the 90 day period to report to your credit card company. This company are straight scammers and need to be taken down. You CANNOT offer a MONEY BACK GUARANTEE and do not honor it.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John,
I wanted to address the concerns you raised regarding your refund experience with Trade Algo. We appreciate you taking the time to share your feedback, and I want to assure you that we take all customer concerns seriously.
First and foremost, I want to apologize for any inconvenience or frustration you may have experienced during the refund process. I understand your concerns about the delay in receiving your refund, and I want to provide some clarification on the matter.
At Trade Algo, we deal with larger transactions, which often require additional processing time compared to standard purchases. While we understand that this may seem unusual, we assure you that it is necessary to ensure the accuracy and security of the refund process.
I want to acknowledge that we experienced some delays with our merchant processor during the time of your refund request, which resulted in longer processing times than usual. We apologize for any inconvenience this may have caused you and assure you that it was not our intention to delay the refund beyond the 90-day period.
I want to emphasize that despite the delays, we were transparent about the situation and promptly refunded you in full. While it took longer than anticipated, please rest assured that you have been fully refunded for your purchase.
At Trade Algo, we always strive to turn negative experiences into positive ones, and we genuinely attempted to make things right with you even after issuing the refund. However, it seems that we were unable to reach a resolution that met your satisfaction, and for that, we apologize.
If you have any further concerns or would like to discuss this matter further, please do not hesitate to reach out to our customer support team. We are here to assist you in any way we can and are committed to ensuring your satisfaction with our services.