• TrackMyFone

TrackMyFone

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Overview

TrackMyFone has a rating of 3.21 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. TrackMyFone ranks 62nd among Surveillance sites.

  • Service
    7
  • Value
    7
  • Shipping
    1
  • Returns
    2
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
1
See all photos
How would you rate TrackMyFone?
Top Positive Review

“I am a parent and I love Trackmyfone”

Donald A.
5/11/18

Physical mobile trackers seem like a bad idea. But this app Trackmyfone is less intrusive and so much better. It track my child, gives me his location all the time and provides me logs of his chats and calls. I exactly know what hes doing throughout the day. Plus, the price is very good.

Top Critical Review

“Terrible company - not sure how anyone is giving this more than one star!”

Ron L.
11/22/19

Purchased this product a few months ago and it has never worked. I have reached out to customer support multiple times and have had no response. I would assume based on other reviews that there is actually no customer service department, they set up that up as a front. Total scam, I don't understand how companies like this stay in business. They need to be shut down. I lost $75 - like I may as well just flushed it down the toilet. Do not buy this product. You can see from the screen shots below, I pulled a recent icloud download but the reports are empty! I've asked for a refund since this has never worked and nothing. Disgraceful!

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user shaunm359
1 review
0 helpful votes
September 30th, 2023
Verified purchase

I purchased this app 3 days ago. Never received the email for setup of the service. Tried to contact them several times with no response. Disgraceful

Tip for consumers:
It's a scam

Products used:
Never received product

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronl189
1 review
1 helpful vote
November 22nd, 2019

Purchased this product a few months ago and it has never worked. I have reached out to customer support multiple times and have had no response. I would assume based on other reviews that there is actually no customer service department, they set up that up as a front. Total scam, I don't understand how companies like this stay in business. They need to be shut down. I lost $75 - like I may as well just flushed it down the toilet. Do not buy this product. You can see from the screen shots below, I pulled a recent icloud download but the reports are empty! I've asked for a refund since this has never worked and nothing. Disgraceful!

Tip for consumers:
DO NOT BUY THIS PRODUCT. YOU WILL LOSE WHATEVER MONEY YOU GIVE THEM AND NOTHING WILL WORK. LOOK AT THE REST OF THE REVIEWS.

Products used:
Nothing, it the service did not work.

Service
Value
Returns
Quality
Thumbnail of user jessicab626
1 review
2 helpful votes
May 18th, 2019

They say 24/7 customer service, thats BS its been 4 days and have heard nothing. Nothing is working for this tracking etc for iphone, dont waste your money guys.

Thumbnail of user maryr381
1 review
5 helpful votes
April 1st, 2018

This company has the worst customer service in the world and I've reported them to the Better Business Bureau

I purchased a subscription and tried to cancel within a few hours and was unable to get a full refund. They have a list of things you can get a refund for and NOT BEING SATISFIED is not an option - you can't get anyone on the phone - only someone named Rob Wayne via chat- PLEASE DON'T BUY THIS PRODUCT

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About the business

Cell phone monitoring software to monitor on cell phone Text Messages, Emails, Location, Calls! Best cell phone spy software to keep your business and family safe.

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