Tower Hobbies

The plane I purchased had a defective engine cowl. I was referred to the manufacturer for replacement. Manufacturer sent me another cowl but because they didn't state it was a warranty replacement, I was responsible for paying the dues owed though FEDEX. Manufacturer would not return any of my emails that I sent to them letting them know what happened so they could correct this. I informed Tower Hobbies of what was going on, they refunded me 50% of the cost of the plane! What an amazing gesture! More than what I was expecting!

I'm a huge ARRMA fan and have been shopping with Tower Hobbies for years. They have the best selection of parts and accessories for everything my family enjoys, from RC to trains to model kits, and any time we've had an issue of any kind, they're quick to take care of it without question. Last year I picked up an 1/10 Kraton and body kit and when I got it, it was bigger than many of my 1/8 trucks so I reached out and not only did they agree the site's pictures were not informative of the size, they started putting size comparison photos and dimensions of their products a few months later. We'll continue to shop with Tower as long as they keep providing great sales and deals, and great service.

I was in the process purchasing my son a RC car and was getting overwhelmed with the process. I found the car he liked and I found it helpful the page provided recommended add-ons. Picking out a battery and charger just terrified me there are so many different options. The site provides you with recommendations for compatible batteries for each car.

I was also concerned with all the back and forth between colors and type of car my son wanted that was if I was going to receive it before his birthday. Shipping was quick and made it in time before his party.

The picture provided is my younger son the older one I bought it for refused to take a picture with his new car! Lol to cool for pictures

Anthony

WHEN IT COMES TO QUALITY PRICE AND SERVICE YOU CAN NOT BEAT TOWER. AS A CUSTOMER FOR OVER 45 YEARS I CAN TELL YOU I HAVE NEVER HAD A PROBLEM WITH THEM. ORDERS ARE FILLED AND SHIPPED PROMPTLY. I RECOMMEND JOINING THEIR MEMBERSHIP CLUB. PRICING IS ALWAYS THE BEST. THEY KEEP ONE OF THE LARGEST QUALITY RC STOCKS ON THE WEB. THEIR CUSTOMER SERVICE AND SATISFACTION CAN NOT BE BEAT. I RECENTLY HAD AN ACCIDENT AND DAMAGED MY FUSE. THEY DID NOT HAVE A REPLACEMENT FUSE IN STOCK BUT SENT ME A WHOLE NEW PLANE FOR THE PRICE OF THE FUSE. WHO DOES THAT?

I've been doing business with Tower off and on since 1972, and really don't have anything bad to say about Tower. Whenever there's a problem I know they will make it right, and in the old days when we actually spoke on the phone(b. C., before computers) the people I spoke with were friendly and seemed to listen. When I'm talking to a new pilot, I mention Tower as a good site to get a fair deal.

I have had nothing but great experiences with tower hobbies. Easy pay is amazing! It is a layaway plan that gives you the product BEFORE its paid for! Great friendly staff and my last order was placed on Tuesday and it arrived on Friday!

These guys are awesome. Ordered a couple of items for my savage and a new eMaxx brushless got here when they said it would. Well they got my business.

I have had very good service from Tower Hobbiers. I will keep doing my reordering from them.

I haven't bought anything in a while but when I was using my R/C car often this was the perfect site since it was breaking often (i blame the 3s lipo haha). I have probably bought a total of $350+ in parts/upgrades from them and maybe 20+ various items. They have anything you could want from full aluminum body conversions to body clips haha. They had okay free shipping (2 weeks maybe. Reasonable since they ship out of illinois i think it was and I'm in New Jersey). They make you join their "club" for free shipping i believe which is like $9 for 1 year which covers the cost of the R/C magazine subscription of your choice pretty much. They email you coupon codes monthly, too, in addition to ones you get when you open something you bought from them. Good prices especially when compared to a hobby shop.

I have been buying from towerhobbies for over 30 years, right from the days when orders were still placed by post... never ever had a problem with them... good old faithful...

Tower Hobbies is my favorite hobby store online. I'm a remote control car and plane enthusiast and there is no question that Tower Hobbies has a better selection and often better prices than any other online store I've found and frankly better than most local stores as well.

They might've had a bad rep before. But as of May 2024 they rock! Made 2 orders a couple days apart. Ordered UMX Turbo Timber, and lipo batteries. Then other order a NX8 and 6000 mah transmitter battery. Both orders arrived in perfect shape 3 days after placing order. TOWER HOBBIES FOR THE WIN!