Never do business with this company! One of the sales reps used my info to call to pretend to be me to up my credit limit. I asked for a certain watch. Was told If I opened a credit card account with them I would certainly have the watch I was asking for. The sales rep never sold the watch I was asking for. I waited for 3 years. Was trying to sell me watches $5,000 above retail. I called to asked for another sales rep they would not give me one I spoke to the higher regional director. Lisa Fristik who happened to be in on it and accused me of being in with the sales rep on shady things just to not make her and what she advises her reps to do. I went above her and she got to her boss before I did basically made me look bad by saying lies and accusing me of doing things I never did just so they wouldn't have to get me the watch I was asking to buy. I waited 3 years and was told to stop calling and asking for the watch to stop coming in the store and to go buy it from another retailer. I guess that's how they are dealing with clients that spend a lot of money with them. Stuart Fisher who is the senior Vice President and on the council called me and said I was not a good customer after I informed him and his colleagues of a sales rep stealing from the company. All of my friends and coworkers then told me about the fraud they have going on with their sales reps and deceptive sales practices they Dave going on. They will tell you anything to get you to do business with them. But I am warning you do not do business with tourneau if you want your credit information stolen and fraud under their name. They Knowingly making false representation in an inquiry to acquire ones credit information when I talked to Stuart the so called Vice President he told me I couldn't prove it as he was sounding guilty and when I asked him certain questions proving what I known to be true he said he would not answer that. Lisa Fristik is a fraud, when talking to her on the phone I don't know how she even qualified for that job with all the remarks she made against me and rudeness. She should be working at Burger King. When I told them I have all the info in text messages and calls recorded they just told me to stop calling and go another place or close the account I opened up with them that I was told to open to get the watch I was requesting in the first place. Lisa Fristik a FRAUD AND A SCAMMER DONT DO BUSINESS WITH TOURNEAU