Ordered 7 Elegance Ascott valances on 7/28/22 in CAMEL because the catalog had CAME. They sent me not CAMEL but GOLD... GOLD! I called them and reordered 12 Elegance Ascot Valances Again in Camel not GOLD... well today 8/11/22 i just got a new package and ALL the valances are... GOLD AGAIN. Called today spoke to a young lady named JORDAN... WOW... OUCH... and their star rating on the reviews out of 52 reviews ithis company has an average of 1.6 OH MY, and states that MOST... not a few or some or many... BUT MOST customers are dissatisfied. WOULDN'T, T the owners want to know this and make a good change. Jordan got frustrated with me, when I'm the one who should be frustrated for going through the company's mistake 2 times, same mistake twice within a week! WHY? I asked to talk to a supervisor and JORDAN said none were availabe they were ALL in meetings then proceeded to hang up on, DISRESPECTFUL and ABHOR ABLE! The second TIME. This is so WRONG, UNPROFESSIONAL, UNACCEPTABLE on me... I called back and she answered the phone again, I told her my name and she hung up on me again. WOW... a little customer service PLEASE? I called back a 3, third time and the rep was SIERRA, she immediately gave me a supervisor, LARCEN. Larcen advised me that she would give this info to the call center Manager Carla G. I ALSO TOOK PICTURES OF THE 2 camel I ALREADY OWN AND PUT THEM NEXT TO THE 2 PACKAGES THAT YOU SENT ME, 12, MORE GOLD ones, when I l RE-ORDERED CAMEL!. Really people!?!? COLORS AREN'T EVEN CLOSEI am looking forward to see how this whole fiasco will be expiedited. Thank you for your time, I cannot go through this again... it's not worth it... AND! BUYER BEWARE