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Overview

totobay.com has a rating of 2.3 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. totobay.com ranks 196th among Mobile Accessories sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate totobay.com?
Top Positive Review

“Ordered a replacement usb port for a nokia e7 mobile...”

Brian H.
6/5/13

Ordered a replacement usb port for a nokia e7 mobile phone. Took 3 weeks to arive, but it was explained that it would take that long so no complaints.

Top Critical Review

“Worst customer service ever”

Joe G.
4/18/21

Toto Bay is a horrible company to deal with. I bought a smart watch from them on Amazon and after it start glitching out(every other time I charged it it would blackout and shut for at least two weeks). I also could not update it or use about 3/4 of the functions when it did decide to turn back on. I was in contact with the company and they said they would send me a new one, great news right? Nope, zero contact from them after that. Four months later and several emails sent to them asking what the status was with my return and NOTHING. They will not get back to me at all. Worst after sales service ever! DO NOT support them or give them your money, it will be a waste. I have nothing but bad things to say about them. HORRIBLE COMPANY!

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user davidm124
1 review
2 helpful votes
March 1st, 2013

I placed an order with Totobay for accessories for my cellphone watch and received my order in a timely manner besides a minor issue with my local post office. And I was very happy with purchase.

Thumbnail of user paulr9
2 reviews
5 helpful votes
May 31st, 2010

I have purchased 5 times with this company in China. A cellphone/watch that I broke was repaired at no charge even though it was my fault. They accept PayPal and credit cards and you WILL receive what you order. Prices are competitive.

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About the business

Reliable and professional mobile phone and phone accessories whlesaler included china phone, phone accessories, electronics and all china products wholesale come with free shipping

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