Topshop

I think Top shop does not have anymore such cool clothes as it used to have. Lots of different brands added, few are great and Top shop line is missing... pity. Only a few. To be honest These last 6 months in my visit in London, I have found in Primark more interesting things. Top shop needs to aim more towards fashionable people and not Middle East if that is its target now. It was the Topest shop. Please come back!

Ordering different items - you may get different service. The prices are nice though and the drawbacks are typical for this business types. Good in average!

This is a mixed review.
Sometimes I find that the value for money of products from Topshop varies.
I have recently brought a pair of shoes, which I was very pleased with the quality of them and the price.
The staff in store are always kind and helpful.
Though I find that a lot of the clothes (not all) are not value for money as the quality is nothing special and not great when compared with other high street shops with the same price points.
I feel as a brand Topshop lacks consistency.

Shipment inconsistency
Customer Service A
Price C
Product Quality D

Although I live close to the biggest Top Shop retailer in North American, I still like to visit topshop.com for the latest fashion. According to the website, I wouldn't get a tracking number if I ship my order with Standard shipping method. However, I got the tracking number via email after they shipped my order. After couple weeks, I received my order. I didn't order much, only 4 clothes and a pair of boots. Unfortunately, After I spent $500+(duties+taxes$150+)I had to sent 2 items back as they were a hold either on the back of a top or a side of a legging. The second time was very funny, I have neither given a tracking number nor received my order! Thank God that they have a wonderful refund policy. I called them few times, luckily I was being offered a refund by a lady with a very sexy British accent.