Top Essay Writing has a rating of 3.76 stars from 156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Top Essay Writing most frequently mention support team, research paper, and professional writers. Top Essay Writing ranks 68th among Essay Writing sites.
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It is very convenient that you can no longer spend nights writing essays, especially on subjects that I need help understanding. I ordered an essay on philosophy in the 2nd year. Since then, I have been choosing this particular company for more than a year (I ordered from another one several times, but the result disappointed me). I got excellent jobs ahead of time almost every time. Moreover, those papers were not plagiarized at all. And lastly, the support team is brilliant and always online and ready to help.
Poor writing. Be careful not to get caught cheating. I encourage you to find a better company. Also, customer service could be better. I asked for scholarly general articles, and they added pieces nobody knew about them.
Poor writing. Be careful not to get caught cheating. I encourage you to find a better company. Also, customer service could be better. I asked for scholarly general articles, and they added pieces nobody knew about them.
Tip for consumers:
There are much better companies out there. There review tells you all about it. 2.8 could be better for a writing company.
Products used:
Nothing anymore
* Top Essay Writing attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
If I were you, I'd rather write the paper myself than spend a dollar on a website where they basically don't even follow instructions. I've had more problems with them and a waste of money than I can count. Save yourself the trouble and don't order a paper from them.
Tip for consumers:
I can't stress that enough, DON'T DO IT. I wasted more than $600 for either a wrong paper or a bad grade.
Products used:
I ordered exactly 12 papers from them: case study, research paper, rewriting paper, essays
Dear Sam C,
Thank you for the feedback.
We regret the provided service is below your expectation. Please note, we have a free 14-day period for revisions. Also, you can ask the Support Team to change the writer if you want to.
We value each customer's feedback, and we are ready to review the situation in order to provide you with a resolution.
We would like to ask you to send us your order ID or contact directly to resolve the issue.
Best Regards,
Catherine Warnke
They deserve no Stars. They will fail you! They definitely lie! Even the people on the phone done speak English how can they write a paper. They promise to follow direction and leave out all the crucial info. I don't recommend.
Dear David,
Thank you for your review!
We regret you are feeling this way. We are working on the improvement of our service every day to make it better for you.
You might face a non-native speaker person from our support team. Still, you may be reassured that all our experts are well experienced native speakers from the US and UK.
Talking about the quality of the order - we would like t mention that in case something goes wrong with the paper - we are glad to make the free corrections within 14 days from the deadline.
If you could share your order id, we would be glad to double-check the situation with your order. You can be ensured that we will manage to fix the situation and cover the unpleasant experience you faced.
Best Regards,
Catherine Warnke
I paid a decent amount of money to receive an essay within 36 hours of the due date. The paper I received was complete garbage. More than half of my paper was plagiarized after being guaranteed 0 plagiarism. I WOULD NOT recommend this website to anyone. These people are fraud and do not deserve to be in business. Customer service is so poor that I just gave up and decided that writing reviews would make me feel better.
Tip for consumers:
Just don’t use this website
Dear Sarah,
We are sorry to hear that you faced such an issue.
Unfortunately, we could not find your order in our system. Could you, please, contact us to clarify and resolve the situation? Grades might be a highly subjective matter and depend on various aspects. We would like to look into it more deeply and find a solution for you.
Best regards,
Support Team
They claim they have American writers, this is not true. The paper had many issues with plurals being used incorrectly, strange words being used that Americans don't use, sentences written backwards as written in different languages. I asked for a revision, they attempted, but the paper was still written wrong. I spent 3 hours trying to edit their work, by the time I was done I may as well of written the paper on my own. Stay away, your institution will be able to see a writing service did the paper.
Dear J Y.,
We are sorry to hear that you experienced inconveniences with our service.
Could you please get in touch with us, provide the order ID and describe your situation in full? We would glad to look deep into it and find the proper solution?
We always work on improving our service and your feedback will help us to implement necessary measures.
Best regards,
Support Team
They are 100% plagiarism, they rewrite my paper what was written by another writer online in the same topic, in my case I found the same article online written by another student without citing the sources and when I requested a source (screenshot), I notice they are using a fake source, it cost me $ 130 for nothing I got F for fake sources and no money back according there policy, stay away.
Dear Na B.,
We are sorry you faced such an unpleasant situation.
We value each client, and therefore pay attention to such situations. Could you please provide us with your order ID or contact us directly, so we could sort the issue out?
We have a strong Money-Back Guarantee, which protects you as a customer.
Therefore, we would like to discuss the order with you as soon as possible.
Looking forward to hearing from you.
Best Regards,
Catherine Warnke
I paid 130$ for a 1000 word essay and got 50/100 for that. I'm very angry right now. I didn't expect the outcome would be like that. I told the writer million times that I need a good mark for this one but I got 50/100 instead
Dear Solmate T,
Thank you for informing us.
We would like to ask you to contact us directly to discuss the situation.
We have a strong policy, Money-Back Guarantee, and a free 14-days period for unlimited revisions. We are ready to negotiate with you to reach a mutual agreement.
Looking forward to hearing from you.
Best Regards,
Catherine Warnke
Please do not EVER use TopEssayWriting. Do not trust the reviews here. Please do not fall into the trap as I did. I almost got expelled from my university and almost had my life ruined because I used this service. My writer plagiarized from almost 10+ sources, most of them being scholarly sources. I cannot, and I don't even want to, imagine what would have happened if I just submitted my paper without triple checking for plagiarism. It is my fault of course for using this service instead of just writing my own, but it is just ridiculous how this service says they produce original content--placing many students at risk for getting caught for plagiarism, which would have repercussions that could last for a lifetime. I can't believe I wasted over a hundred dollars on this service just to receive an entirely plagiarized paper.
Dear Lara,
First of all, thank you for informing us.
We want to check the issue from our side, and offer you a solution according to our policy. I would like to ask you to provide your order ID or contact the Support Team directly so we could resolve the issue that occurred with your order.
We are ready to negotiate the resolution with you to reach the mutual agreement.
Looking forward to hearing from you.
Best Regards,
Catherine Warnke
Scam website, be aware they don't offer money back at beginning I order 7 pages for the price at111$ and the writer did only 4 pages due the lack of competency on the topic, therefore I request refund for the 3 pages 71$ and they refuse due the policy this website.
Dear Z X.,
We regret we did not manage to meet your expectations.
We would like to inform you that we have a strong Revision Policy and Money Back Guarantee, according to which you are welcome to ask for unlimited amendments to be done or receive a corresponding compensation.
Could you please provide us with your Order ID or contact us directly so we could double-check the situation?
Looking forward to hearing from you.
Best Regards,
Catherine Warnke
Scam website, be aware they don't offer money-back guarantee if though what they ads on their website
Dear Ale a.,
Thank you for your feedback.
We regret your experience.
We would like to bring to your attention that we have a strong Money Back Guarantee, which protects you as a customer. We are working 24/7 for you, and always ready to assist you with any issue.
Could you please, provide us with your order ID number or contact us directly? We would be glad to resolve the issue in a positive manner.
Looking forward to hearing from you.
Best Regards,
Catherine Warnke
I requested the paper a month earlier than the due date to be sure that there was enough time in case there were revisions needed. It was so horribly written. No thesis statement and the person who wrote it clearly did not speak very good English. I asked for revisions and each time they sent back the EXACT same paper to me and just changed two words. By far the worst customer service I have experienced. BE SMART and stray FAR from this company. There are better ones out there! I ended up re-writing my paper myself and they would not refund me.
Dear Alyssa-Diana, we are sorry to hear you faced such an occasion with our service. Could you please get in touch with us, provide the order ID and describe your situation in full? We would glad to look deep into it and find the proper solution.
I had the worst experience with top essay writing.
I paid $40 for my paper, 5 days in advance of due date, the writer waited until 3 hours before the due time, and started making excuses saying I need to pay for more pages, after I refused, he was supposed to give me my revised paper by 10:10, he didn't I kept calling and they told me he is gonna be done in 20 mins, I called back in 40 mins, they said he's gonna be done in 10 mins, it was already 11:45 and my paper was supposed to be submitted by 11:59, yet they haven't give me any paper! I insisted I want my money back, due to their money back guarantee policy regarding the late delivery, they completely canceled my paper! I called and they said "the due time is passed, and you say the paper is useless, and you want a refund, why should we give you the paper? "smh! I told them I paid for a service and you should delivery my paper, the refund request is about the late delivery, so they activated my paper again, they told me the writer will be done in 2 hours, I slept since it was 2 in the morning, I woke up the day after, the paper wasn't still there! I called again, first hey told me "the writer had an issue with his laptop then they told me he fell asleep last night " WTF! So he couldnt work on my order! I lost my grade, I got a 0, and I paid 40$ for that. The day after I asked for a refund again, after they gave me a $#*!ty late paper, they offered $1.80 credit to my account, I am so upset, and I dont know what to do! I want them to pay for what they did, I would like to say stay away, most of the papers are plagiarized, they dont do the revisions carefully, and they are definitely dont care about their client satisfaction and money at all!
Dear Peg T,
Thank you for informing us.
We would like to apologize for the situation that happened.
It is our main goal to resolve this issue in a beneficial way for you. We do have a strong Revision Policy and Money Back Guarantee Policy and we always try to find the best solution for our customers. Thus, we would like to ask you to get back to our Support Team so we will be able to negotiate about resolution. I am sure we will find out what happened and resolve it in the best manner.
Looking forward to hearing from you.
Best Regards,
Catherine Warnke
I was deceived on a paper I submitted. I requested a full paper and provided an example of what I needed. The paper I provided was rewritten against my instructions and I failed the assignment. I paid over $400 dollars when the paper WAS NOT DONE CORRECTLY IN THE FIRST PLACE. MY INSTRUCTIONS WERE SPECIFICALLY NOT TO REWRITE THE PAPER AND THATS WHAT THEY DID. THEY PROVIDED ME WITH A PLAGIARIZED PAPER.
I am upset because they will not redo the paper nor refund my money. I have had simple essays done with very little problems, but this was a major assignment that can keep me from graduating. BE CAREFUL WITH THEM!
Dear Client, We have been in contact with you regarding this issue.
We have carefully reviewed your order history and, from what we can see, you received 135/150 for the paper we delivered. Moreover, the paper was plagiarism free. Indeed, it may show up as fully plagiarized after you submit the paper for second time.
Please contact our Support Team, so we could properly handle your case and help with a resolution.
Don't order here. They are liars. When they want you to order, they will say everything to make you happy and believe in their service with best writers. But this is a cheating service. The writer never follows your description and just do whatever that writer want. As the result, you will have to tell them revise many time. If you are still not pleased with the paper, they will say " can you give us more time? We are trying to do our best." But they are not responsible for what they did to you. They try to waste your time and make you give up and then you will request a refund. The problem is YOU ARE WASTING YOUR TIME, and fail the class. Don't choose their service. Honestly!
Doing business with Top Essay Writing was waste of money and time! The paper I received did not meet my requirements and it was full of redundant sentences. Even after I notified them about the issue, they refused to correct it.
Dear Hiwot, we are sorry you faced such unpleasant situation using our service. Could you please specify your order number and/or contact our Customer Support Department to resolve the issue? We are available 24/7.
This is such a useless company, guys don't waste your money dealing with this company. They lie alot and they would deceive you to be writing without writing. They are scam. They don't review or write to your taste. I lost 250 point because they promised to send me feedback on my due date but they didn't. I regret paying to them. Wasted my money and time calling.
Dear Susan, first of all, please accept our apologies for any issues occurred. Unfortunately, we couldn't find your order in our system. Please, get back to us so we could negotiate about compensation and redeem your loyalty.
I ordered 20 pages research paper with 14 days of delivery time. After 13 days, the writer changed and asked me some extra time which I provided. A couple of days after the writer changed again, and they assigned one of the BEST writers they have. Later, writer changed 2 more times. Each time I postpone the deadline. Now it has been 24 days, and they send me 3 pages of draft. I asked for a refund and waiting for their quality department's answer. They wasted my 24 days and I hope at least they process the refund. I will write here if they refund or not.
Edit: It has been a while I write here and forgot to edit. They refunded with cutting 10 or 20% which I don't remember now but it wasn't a full refund. I still think the same way stay away.
Dear Adam, thank you for the feedback. We do appreciate your opinion and it really helps us improve the quality of our service. We wish it has not turned out this way. We want to assure you we will take all necessary measures and nothing like this will ever happen again. We already agreed on the compensation for your order and hope that you could give our company one more chance to prove the quality of our service. We hope for your understanding and will be looking forward to hearing from you soon.
Be careful they are lier and cheater, the customer service agents they are very rude and bad, they provide a very very poor work ever
They claim files you uploaded for assignments weren't uploaded to get you to pay more! 4 days $71 later and the paper looked like a five year old wrote it. Unprofessional, script-reading scam artists! Stay away!
We apologize for any inconveniences you faced using our service. Could you please specify your order number and/or contact our Customer Support Department to resolve the issue.
First of all, luckily there is sitejabber to write a review for the online businesses. I was looking in top essay writing website to leave a review of my experience and realized, there is none because go figure. I don't know how you even get the rating of top 10 writing service on the google search when you can't even follow a simple instruction and specific request to complete a paper that took much revision in the process and yet, you still can't get it right. You have also agreed on a refund due to the project took longer than what I have originally paid for but now you want me to pay extra to have your writer revise my paper. SERIOUSLY! On top of that, I can't seem to access the newly revised paper when you said the newly revised paper is completed but what I see is the original 1st paper. You are telling me that there is no glitch to your website?! I was told that if there is any question, your writer should have reached out and ask questions, gather information and proceed to write a paper but the reality is that I don't see your writer reaching out to me until there is a complaint about the paper written which is full of information that does not pertain to me and seems like the paper is written for someone else. NO 100% SATISFACTION GUARANTEE; NO MONEY BACK GUARANTEE AS THEY CLAIMED ON THEIR WEBSITE
Tip for consumers:
DO NOT USE AND STAY AWAY! SCAMMERS NO 100% SATISFACTION GUARANTEE; NO MONEY BACK GUARANTEE AS THEY CLAIMED ON THEIR WEBSITE
My experience was okay up until I experienced an issue with some of my papers. I ordered in advance from the company and my papers were graded a few days after the revision deadline, I received D's on like 15 of my papers and the company wasn't even willing to work with me even after spending hundreds of dollars with them, and if you have to call in the customer service is horrible and they can be very rude, disrespectful and unpleasant to work with.
Thank you for the feedback. We want to express our sincerest apologies for the issue and the possible inconveniences. We regret that you have such an experience cooperating with us. We want to emphasize that we have strong Revision Policy and Money Back Guarantee, thus we would be more than glad to address the problem in the most appropriate way. Please, contact us anytime and we will find the best resolution for you. We are available 24/7/365 via the phone, live chat, and email and always ready to help you and answer all your questions.
I need a college level paper. Randomly selected related material was piled there to form a 7 page paper. There is no theme, no inner logic, I don't even know what he was talking about. I generate such a paper within half an hour. It is totally waste of your money, really bad, bad quality.
Thank you very much for your feedback.
Our primary goal is to help you in this case. Thank you for informing us about the situation that has occurred with your order. Rest assured that we will take all the necessary measures to prevent such issues from happening in the future. We would like to discuss this situation once again to ensure that both sides are going to benefit from it. We will definitely resolve this issue in the most positive way for you. Please, contact us so we could find the best solution for you as soon as possible.
I ordered an essay for literature analysis at mater's level. The whole essay was in bad shape: the quotes didn't support thee thesis at all and there was no analysis to half of the quotes. The worse thing was that there was no conclusion paragraph. I requested revision, the write didn't deliver the revision on time. Terrible experience!
Dear Min, we regret to hear that the paper was below your expectations. Unfortunately, we were not able to find the order in our system using the name "Min M.". Could you please clarify the ID for us so we can contact you and resolve the situation together? We would be happy to revise this work with another writer for you so that it will meet your requirements. Thank you in advance.
Obviously not written by someone that speaks english. So many grammar and syntax errors it couldn't be fixed. No thesis, no counterargument, complete and utter garbage. Would not have even been acceptable for a middle school student. The entire paper made no sense. This was a waste of $100. I should have known better!
Tip for consumers:
DON'T DO IT!!
We are really sorry such unpleasant issue happened to you using our service.
We are a client-oriented company, and when such issues appear we need to do everything to resolve this. Please, be informed that if you are not satisfied with the paper, you can ask us to improve it or even rewrite with a new writer during 14 days period which starts right after order delivery.
We are asking you to contact us regarding that case. We will take all the necessary measures to fix this issue.
We hope for your understanding and looking forward for your prompt reply.
Thank you in advance.
Don't believe anything above a one-star review for this site. The verbiage utilized in the positive reviews, is just as poor as the English used by their "writers." I wish I would have seen the negative reviews on here first. I ordered two papers and was left completely unsatisfied. The first paper was so poorly written, that I had to re-write the entire thing myself (kind of defeats the purpose of the service). As bad as that was, and it was bad, the second paper was even worse. The grammar in the second paper was much better, but that was because the paper was completely plagiarized. It took no time at all to find the article they used, and if I can find it, my professor will as well. Changing a word here or there does not make it an original work. They are currently "investigating" the issue, but given what I've read on here, I doubt I will see any returns. Stay away!
Online writing company that offers the wide range of paper writing services from school essays to economy chats with presentations.
The writers are native English-speakers with Master’s or PhD degrees in various domains.
TopEssayWriting company offers various discounts and is available 24/7.
Dear Marco,
We are grateful for receiving your feedback on our service and we are extremely sorry that we didn't meet your expectations.
We will do everything possible to preclude such issues further.
We appreciate any kind of feedback and we always try to reach for the best, so the situation that happened with your order will not be forgotten. We will learn the necessary lessons and we will do our best not to repeat similar mistakes.
We have tried reaching you to discuss the solution to the situation that happened. Please, reach us back once you have time.
Looking forward to hearing from you.
Best regards,
Catherine W.