TopCV

If I could give a zero I would! I placed an order for a CV and cover letter on 14 July. The organization claims it will give at minimal a rough draft 7 days after. Two weeks later and I do not have a writer assigned. I've written customer support four times and have not been given an update, a response or a refund. $300 later and my job search is on hold. I'm starting to believe I've been scammed! My advise is spend the extra $150 on a more professional organization.

*** update***

A new writer has contacted me. It seems promising but I will not know until I have received a product. I will update my review after completion. Stay tuned!

I really loved my experience, the recommendations and professionalism that had my writer! I would recommend it 100%, You won't regret it! My writer was always able to give me feedback about my questions and willing to continue making improvements as much as needed

Meghan was great and professional whose experience was clear. Some small typos were in the documents, but nothing you would not catch reading.

My writer had a very positive attitude and did a great job in providing me with a golden CV

1* for service
5* scam
In general everything mentioned:
- terrbile cv template
- not corresponding with provided data
- looks like elementary school project
Cover letter:
- AI generated
I paid for 48hr delivery as I was in hurry, of course I did not receive anything:)
Customer support not responding

I first used TopCV last year when looking for a career change. I had never really needed a professional CV before and tried my luck with my own put together one. After 6 weeks or so I had no interest at all! So I had my CV reviewed and although it was good it didn't portray my skills and achievements correctly. So I took the plunge... I had 6 interviews after posting my new CV. Recently I had the new cv updated with my last role and have been very satisfied with the response that I have had so far

Very professional, top quality writing, good feeling for the marketplace, and delivered on time.
I highly recommend TopCV to everyone searching for a position.

On spot advice on how to improve the CV was professionally given by the expert.

My CV doesn't look the same anymore. Although it describes exactly my career path, when I read it I was convinced that finding a job with the CV written in this way is certainly easy.

TopCV does very good marketing of their services and would lure you into paying them for using their services. However, they deliver a poor quality service in the end and will not be able to fulfill your requirements. I paid and bought the services to write a CV and cover letter for me. They assigned a CV writer named Morgan to me. I clearly articulated all my requirements to him and what I expect as results of ATS report from the new CV. He developed the draft CV which looked ok to me. I rectified and collaborated with him on the final output. Finally, I asked him to deliver the ATS report to me. The report showed my role as a junior person instead of a leader. I reached out to Morgan to rectify the same. Initially, he responded by telling me that he would help me fix the issue but after a few days, he stopped responding and never delivered the corrected CV.

I would not recommend using TopCV services to anyone. They are expensive and deliver low-quality outputs which won't be able to meet your requirements. My advice is to go forward with some other service provider.

The biggest blunder is the non-availability of a person to whom you can provide your feedback in the end about the services delivered. They simply vanish.

I had a very nice experience with Mian. Super professional, quick, and answered all my questions. My favorite part was seeing my LinkedIn written professionally. My only recommendation is to make clearer how I can respond to my writer. Thank you!

Experience was very good. Fulton was very efficient and understood what I wanted from the outset

I paid for the full package (Order number *******), and what I got is fancy words and a summary of my CV that was published on a public CV on another CHEAP CV writing website. TopCV says that your CV will be written by someone from the same industry, and I assure you that the guy who wrote my CV knows nothing about the industry I work in, and he just added some fancy words. When I tried to contact them, nobody replied. I wasted almost $200 on that crap.

Quick, efficient, great results. They have their finger on the pulse of what employers need to see.

Bottom line: If you have a CV that needs to be rewritten do it yourself or use a cheap/free AI to do so. The quality and cost will be markedly better than this company and you will avoid needless frustration.

**I have since read reviews on reddit and REVIEWS.io all with very similar experiences BEWARE OF THIS SCAM**

I have seen some positive reviews and truly do not believe it could be reflecting real experiences by the same company. At the very least, buying from this company is a huge gamble given you will likely not even receive a refund, and at best you will receive a CV that you could make by yourself or through other means in less time and at a cheaper price.

Wish I could give this a negative 1 star. I would advise anyone who will listen not to buy this overpriced, poor-quality product with terrible customer service.

I purchased the "Professional Growth CV Writing Package". Immediately they are not upfront that it will take awhile to even have a draft of your new CV. I purchased an additional add-on to have the first draft completed in 48 hours. 5 days later I was sent my first draft, with neither an apology nor an acknowledgment of its delay. And the terrible customer service continued from there.
The draft I received was possibly one of the worst things I had ever read. From the formatting to the word choice and organization, this draft was awful. It seems it was made by someone totally incompetent. I would say it was made by AI given how strange the formatting and wording was, but I have since used a cheap AI program which provided a much better result. They waste your time by having you fill out a detailed questionnaire prior to generating your draft which they promptly ignore. I ultimately had to rewrite and format my entire CV myself since their product was unusable. They offer to have you "work with their CV writing professional" to rewrite the draft, but honestly, once you see the quality of what they turn out, it is a waste of time. If you have a CV that needs to be rewritten you are far better doing it yourself, you will save your money, time, and own frustration by doing so. I circulated the CV draft they gave me around my office and the unanimous verdict is that it was an unusable and unacceptable CV for my professional setting.

Now what makes this a true 1-star review is the customer service. They are somewhat responsive but it took MONTHS to even have a partial refund offered after receiving not only an unacceptable product, but also one that was given to me in 5 days after paying for a 48-hour rush processing add-on. Ultimately, TopCV cares more about making money than they do about the customer, something they admitted to me in an email.

***Update 4/15/24
Since posting this review I received a ver "in brand" generic message from TopCV asking me to email them. Sadly after months of sending multiple emails without adeuqte resolution of my problem, I do not think it is appropriate to expect me to dedicate more of my time to emailing them. When they have made it clear, in email, that they care more about money than the customer. I truly believe their positive ratings are predominantly paid reviews and AI generated because of how awful they are. Customer service repeatedly responds with nice polite emails apologizing for your issue then proceeds to solve nothing and take you money and time. I will not change my review at this point even if offered a full refund as a result of this review, it is more important that people know about this scam and save their hard earned money and valuable time. TopCV reaching out after this review despite not helping me for monts and sending an endless stream of ultimately useless email responses, just seems like them offering money and disingenuous promises in order to silence someone trying to speak out about how awful this company is, which is, in a way, even more disgraceful.

I have also been offered alternative solutions. I am really satisfied with the service given.

The experience was very positive, the purchase was easy, the contact of the writer was quick and our interactions were very productive.
The documents generated were very good, highlight my skills well and make me very comfortable to apply to new and more challenging jobs than I have been doing in recent years.

I am very pleased with the service I received from Top Resume. My writer was very professional. She took time to ask questions to understand my experience and goals and delivered updates in a timely manner. The final result was great and I feel much more confident in submitting my resume to job applications.

I found my CV review very helpful. It helped me improve my CV a lot. I recommended the feature to several of my colegues.

I thought I had a solid CV, and a friend of mine, recommended this service. It worked very well and I am really satisfied with the result..

I forwarded my CV to be reviewed. And it was done within 48 hours. The advice I received from Katie Warren was very professional, thorough and very useful. Very pleased that I used TopCV.

Expressing my gratitude to Top CV services!
Efficient professional assistance.