TopCashBack.co.uk has a rating of 2.85 stars from 169 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TopCashBack.co.uk most frequently mention support ticket problems. TopCashBack.co.uk ranks 11th among Cash Back sites.
This company responds to reviews on average within 5 days
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I love this site you get more for your money I change my points for grocery vouchers & get even more.
Two holidays with TUI have followed the exact process, but haven't moved to payable. One is over a year in process. The other over 11 months. Lots of being fobbed off, and little action by Topcashback. This is a couple of hundred pounds in total. TUI have managed to pay via Quidco since, so it appears that they aren't flooded with transactions at their end. TCB are a commission based organisation. Surely the bigger payments mean more money for them? Really disappointing performance.
I love this site you get more for your money I change my points for grocery vouchers & get even more.
TopCashBack is an indication that a seller offers quality items at competitive prices, as well as being a superb way to save for those little extras.
Thanks so much Jean, it's great to hear you feel using us is a nice easy way to save as you shop online :)
Matt
Have been using this site for ages now. So easy to navigate and some great offers on lots of websites. Always worth checking in before making both small and large purchases. I used a voucher for an extra 7.5% at a restaurant for the first time recently and everything went really smoothly. Great service Topcashback!
Thanks so much Sarah, we really appreciate your feedback and it's great to hear our reward wallet feature has helped you save even more money, while also getting a tasty treat too!
Matt
Both the wife and I use top cashback.
Always check topcash back first before any Internet shopping.
Perfect for making that little bit extra in savings, soon mounts up. Usually exchange mine for Amazon vouchers.
Would highly recommend signing up.
Thanks Alan for your feedback and it's great to hear you take advantage of our amazon vouchers when paying out!
Matt
Best cashback site with great customer service if something goes wrong. Wouldn't hesitate to recommend:-)
Thanks so much Helen, we really do appreciate your feedback :)
Matt
Good service and cash back offers with numerous retailers use the service frequently like the links
Thanks so much Trevor for your feedback and review.
Matt
Topcashback is in my opinion the best cashback site and if there is a problem they are quick to sort it if they can.
I had a perceived problem with Confused.com and one of their advisors, called Liberty was straight on to it and put my mind at rest. Excellent, friendly attitude
Products used:
Home insurance
Thanks so much for the lovely review Nicky, I'm pleased you're really enjoying earning cashback with us and that liberty could help you out :)
Matt
Easy to use and really good how quickly your money mounts up coming in handy for unexpected expenses
Thanks so much Linda for your lovely feedback on using TopCashback.
Matt
Great Cashback and have earned over £500 last year. The site is easy to use and if there is an issue the customer service is really good and accessible!
It's great to hear you've earned so much Em!
Matt
After using Quidco for several years, getting sick of raising issues, I started using Topcashback. It's so much more reliable and faster for payouts. I love the occasional bonuses too. Took me a while to work out that just buying vouchers also gets me the bonuses.
Products used:
Cashback services
Hey Amanda,
Thanks for the review, it's great to hear your find us faster at awarding cashback and that you enjoy our bonuses and being able to purchase gift cards to earn some cashback.
Matt
Brilliant cashback site,easy to use and lots of places to earn cashback. Transferring your money is fast and easy,and a large selection of places to spend it online with extra bonuses
Thanks Emma, it's lovely to hear you describe us as fantastic. It's great to hear you love our reward wallet option too, to gain some extra money for using vouchers.
Matt
Great way of reducing the cost of your shopping; your experience would be improved by a tutorial page, though, to maximise your benefits
The customer service, when you have missing cashback claims, is excellent.
The site is not proactive In preventing them nor in warning you that they happen
I use my cashback at the end of the year, to help pay for the festive season, by converting them to a shopping voucher. (The extra 4% I get from this helps too)
Tip for consumers:
Keep a record of all purchases and make sure they track
Products used:
I'm reviewing a casback site
Thanks so much Norry, we really do appreciate you reviewing us with such depth and covers so much we're proud of at TopCashback!
I'll be sure to feedback to the wider customer service team your thoughts about them too :)
Matt
I've used Topcashback for years and they always pay out and have the best cashback rates. Any issues I've had, have always been responded to quickly and never had any issues at all. The best of all the cashback sites I have to say easily.
Thanks Lexi for your lovely review of our site :)
Matt
Generally the Cashback works really well and when on the rare occasion there is an issue the TopCashBack Team have always been really supportive!
Thanks Steve for your honest review! I'm pleased to hear whenever you do need our team they are more than happy to help.
Matt
I heard about TopCashBack a few years ago and for some reason I didn't really have trust in it (unsure why!). I thought I'd give it a go after a friend told me she had it and I honestly can't believe I didn't use is a LONG time ago, I feel like I've missed out on a lot! I've had one issue so far (one company didn't provide cash back), I contacted the TCB team on their app and they were on it right away! Fantastic! Would definitely recommend
Thanks so much Emily! We're glad your friend told you about us and are delighted to hear cashback has been great for you.
Matt
Top Cashback is an easy, simple and straightforward way to earn money back on purchases made online - especially if like me that is where you do most of your shopping! Some payments from stores take a while to come through but seeing as you are spending no more than you would normally just by clicking through Top Cashback to buy things it really is a no-brainer...
Thanks so much for your review JoJo :)
Matt
An easy way of getting a perk for a whole load of online shops and services. Nothing is guaranteed but my experience is that about 90% of purchase track OK with retailers honouring the cashback promised. My only suggestion would be that Topcashback allow customer feedback on retailers that hind behind Ts and C's and find a way not to honour what was promised. I could certainly name one that has consistently declined cashback.
Thanks so much William for your review. I can assure you we continue to keep an eye on retailers and will always do out best to recover cashback. Of course sometimes there's a legit reason for it being unsuccessful such as when that commission goes to another company, but for retailers who don't play fair we're more than happy to take action against them which sometimes even means removing them from the site.
-Matt
It is really excellent!
I have used it for several years now and I am very happy with.
Very easy to use and to make some extra cash.
The tracking doesn't always work smoothly but you can contact them and they will do everything to help.
Fantastic!
Thanks so much for your really lovely review, it's great to see you have benefitted so much from earning cashback with us.
Matt
Usually reliably what it is says -THE top cashback site! Fair and reliable. The best I a have found.
Thanks so much! Being fair really is what we strive for at TopCashback and it's really pleasing to hear you notice this.
Matt
It's a very good website to save money through them with big brands. I have saved over thousands in few years.
Thanks so much for taking the time out of your day to review us.
It's fantastic to hear you have earned so much money through us.
Matt
I have used Top Cashback now for some time and regularly check if there is cash back on the retailers I may use. It certainly makes sense to check this site as cash back can soon add up and if you are going to order at a retailer why not apply via Top cashback as you have nothing to lose. It is also great to check the amount of cash back on offer for different retailers that may supply the same item(s) so you can order from the one that provides the overall best price when cash back is taken into account. I have found the process very straightforward and worthwhile.
I've been using Topcashback whenever I can for the last 7 years. The cashback always comes through & every little bit adds up. I would recommend Topcashback to anyone who wants a bit of free extra cash for no effort!
Products used:
Cashback
Thanks so much Helen for being such a longstanding member and for your support.
-Matt
I recently had problems with signing into my account and so I emailed customer service and they replied within 24hrs (this was over the Christmas period so I was amazed by the speed of the response!). The next few emails that were sent in an attempt to resolve the issue came through with rapid succession, and It was all sorted out in just over a day! Fantastic, thank you!
Thanks so much for the really lovely feedback! While our staff enjoyed some time over Christmas with their family and friends, we were keen to also ensure as best service as possible over the festive period and so we're thrilled we could help you so quickly :)
-Matt
Been a top cashback user for quite awhile and can honestly say it's amazing where else can you get rewards for shopping online at so many different company's from doing the weekly food shop to buying birthday cards to going on holiday or relaxing at home. Absolutely anything you need shop via Top cashback and watch those pennies turn to pounds mount up ready for you to transfer into your bank or use to buy vouchers and be rewarded again absolutely amazing
Tip for consumers:
This site is easy to navigate and understand I haven’t had any problems at all
Products used:
Everything I’ve ever ordered
Helping our members save money is what we do and so it truly is lovely to read that you have such great experiences through us Tina :)
Matt
Earn cashback and save money when you shop at over 4,600 retailers both online and in-store. We pass 100% of our commission to you as cashback.
Hey Norma,
Thanks so much for your review of earning cashback with us.
Matt