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My experience so far has been AWFUL. First they delivered but no one was home, so they left a card, and I call and they said they will delivery 9th Oct, and no signature required, but I said I will stay home anyway, So took a day off from Work. While at home waiting i got an email saying that it may or may not come "today" and need signature... SO I called and again was told it was on its way, and that now signature was required, then again received an email while I patiently waited and what do you know, They were not delivering that day. Since the 7th October I have no parcel. I have been misinformed Twice and given the run around.The call centre is not even in Australia so they are very unhelpful and dont care and now Im told they have lost the parcel. I paid $350 for a product that they have lost. The customer service is delayed and terrible. Im usually level headed but this has got me so mad
My experience so far has been AWFUL. First they delivered but no one was home, so they left a card, and I call and they said they will delivery 9th Oct, and no signature required, but I said I will stay home anyway, So took a day off from
Work. While at home waiting i got an email saying that it may or may not come "today" and need signature... SO I called and again was told it was on its way, and that now signature was required, then again received an email while I patiently waited and what do you know, They were not delivering that day. Since the 7th October I have no parcel. I have been misinformed Twice and given the run around.The call centre is not even in Australia so they are very unhelpful and dont care and now Im told they have lost the parcel. I paid $350 for a product that they have lost. The customer service is delayed and terrible. Im usually level headed but this has got me so mad
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