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TollFreeForwarding has a rating of 3.91 stars from 176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TollFreeForwarding most frequently mention customer service, phone number, and support team. TollFreeForwarding ranks 1st among Call Forwarding sites.
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Thank you to tollfreeforwarding to providing an excellent service and professional, courteous customer service. You enable me to keep in touch with my loved ones who are the other side of the world. The call quality is always perfect and any enquiries or questions I have had, have been answered immediately, and exceptionally well by your well trained, polite staff! Sincerely thank you!
I filled out some information online and a very polite guy called me asking for payment information upfront for my now not "free" trial. Ridiculous. Don't believe it.
TollFreeForwarding.com is not cheap - If you Google "800 number forwarding" the first entry you get is TollFreeForwarding.com. It's a good website - simple easy to use. Their phone based customer service was friendly, helpful (although definitely a call center in India). The only problem with these guys is the price. Their cheapest monthly rate for setup (free), an 800 number (actually 877,888 or 866), and 200 minutes of service was $20. And additional minutes were 7 cents each. Note: it was very difficult to figure out what they were charging on their website, so I had to call them.
I didn't do much shopping around, but I did check out Office Depot's program:
http://officedepot.telecomsvc.com/tollfree/index.asp
Although the Office Depot program is through a broker (http://accessline.com/) and their website is poorly designed, a call to their customer service dept revealed a much cheaper service. Their basic rate was $5 per month (no additional fees) for 100 minutes and additional minutes were 5 cents each. I had my 888 number up and working in 5 minutes. Now, I don't have any experience with their customer service in case something goes wrong. And supposedly I can upgrade my plan to include more minutes anytime but I haven't tried it yet. But on the surface, it certainly seems like tollfreeforwarding.com is not a good deal for 800 number forwarding.
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A TollFreeForwarding.com virtual phone system delivers your calls to any phone in the world. Voicemail, Auto Attendant and more. Free Trials available!
