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TokyoTreat

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Canada
1 review
0 helpful votes
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Bunch of cookies
March 4, 2020

My first box was excellent. Candy kit as promised. However the second box the candy kit wasn't as interesting. I received no candy kits for the 3rd amd 4th box. For my 4th box, I literally received one ribbon candy and 1 piece of gum. Everything else was chips, cookies or popcorn. I will be canceling as the quality has significantly been deteriorating.

Date of experience: March 3, 2020
Kentucky
2 reviews
0 helpful votes
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Treat Yo Self
December 10, 2020

I ordered a wonderful surprise for myself. There is a lot of fun in this tightly packed box. Plenty of well-curated snacks to try. Go Premium. You're ordering snacks from Tokyo, so why skimp?

Date of experience: December 9, 2020
Colorado
1 review
0 helpful votes
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So glad I signed up for this monthly box! It's so much fun as a family to try everything and it brings us together, for a unique experience each month.
Thank you Tokyo treat!

Date of experience: July 20, 2020
France
1 review
0 helpful votes
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Excellent
December 22, 2019

TokyoTreat is the best when it comes to variety of products and it's one of the greatest prices!

I've recieved 3 boxes from TokyoTreat so far and have loved each one! The variety is excellent, if you love Japan and food I highly recommend the box.

Date of experience: December 22, 2019
Colorado
2 reviews
6 helpful votes
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Family fun
April 6, 2021

Tokyo Treat boxes have great portion sizes with themed boxes that are a wonderful family experience! Compared to some other boxes it is enjoyable for all ages.

Date of experience: April 5, 2021
New York
1 review
0 helpful votes
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Fast shipping. I thought with covid it would take a while to get here, but it only took about a week. I've done a few other snack box subscriptions before, but this was my first time trying Tokyo Treat. I was kind of nervous at first, but when my box arrive it exceeded my expectations. There were so many different and cool Japanese snacks. Some flavors I've never had before. I especially loved the Sakura flavored Ramune. It was so good and something I never would have gotten the chance to try if not for Tokyo Treat! Also the art work on some of the snacks were super cute. Can't wait for my next box!

Date of experience: March 31, 2021
GB
1 review
0 helpful votes
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Just received my first premium box through #tokyotreat. I am very impressed, there a6te so many interesting things to look through and I look forward to the taste tests! The box is literally packed with things, and the sakura theme odd this month's box had some fabulous things to try that you just wouldn't otherwise see in the UK. I also love that the sister sites ( e.g. nmnl etc) are connected so you can really indulge your Japanese product fantasy! Thoroughly recommended.

Date of experience: April 27, 2020
Arizona
1 review
0 helpful votes
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Buyyyy it!
March 20, 2021

This box was so fun for my daughter and I to open and try! I've never bought anything like this before, but I would 100% buy again! I'm actually thinking of signing up for their monthly subscription!

Date of experience: March 20, 2021
Canada
1 review
0 helpful votes
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I had an excellent experience with them. But I do see some improvement. The predemet onces are:
1. Required to pay high shipping fee.
2. Had to contact to solve issue with the company like with banks.

Date of experience: March 17, 2021
Florida
1 review
0 helpful votes
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Amazing subscription box
September 24, 2020

My box got here so much quicker then I expected for something coming all the way from Japan. The assortment of snacks is great and the beverage is awesome! Thanks Tokyo treat

Date of experience: September 24, 2020
Florida
1 review
0 helpful votes
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Amazing and Delicious
April 20, 2021

This is one of the best Japanese snack boxes, and they have super fast shipping. Not only that but they offer a huge variety of yummy snacks all very authentic Japanese goodies!

Date of experience: April 19, 2021
Michigan
1 review
0 helpful votes
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Fast delivery
April 18, 2021

Deliver was fast, only issue with it was the shipping company didn't give many update to where my package was. However, quality treats, will buy again!

Date of experience: April 17, 2021
Texas
1 review
0 helpful votes
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Amazing Subscription Box
February 16, 2020

One of the best Japanese subscription box out there, the variety on each box is amazing with both savory and sweet snacks. There's something for everyone

Date of experience: February 16, 2020
Pennsylvania
1 review
0 helpful votes
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I am a big snacker and I like to try new things so the concept of the TokyoTreat box really interested me. Through having the subscription, I have been able to discover new favorite snacks that I will purchase in the future. The downside is that a majority of the snacks are duds in my opinion and before I thought I was getting my money's worth but some of the snack sizes and portions are so tiny, I'm surprised they count it as an item when they could have included at least two packets rather than just a single pack. Luckily I have not had any shipping problems like some of the other reviewers. Even though I do not plan on renewing my subscription, I thought this was a good way to try snacks I wouldn't have initially purchased myself and worth trying at least once.

Date of experience: August 1, 2020
Washington
1 review
2 helpful votes
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Poor customer service
September 26, 2021

False advertising: I did not realize that I would be automatically resubscribed to a three month subscription without being notified. When I contacted customer service to see if I could get a prorated refund (as I already received a box I was not planning on purchasing) I got no help and no solution. This is poor customer service and unhelpful to a situation I was not informed of. I do not recommend this service. Poor communication and poor customer service

Date of experience: September 26, 2021
Israel
1 review
1 helpful vote
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It is a scam!
March 27, 2024

Caution! This service is deceptive and fraudulent. Beware before making any transactions, as they engage in dishonest practices and can't be trusted.

Date of experience: March 27, 2024
Texas
1 review
0 helpful votes
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We FaceTime with our niece and nephew throughout the month and enjoy trying the snacks together. COVID has made our normal holiday visit hard, but we had to get creative to spend time with our littles. Thank you TokyoTreat for creating an opportunity for us.

Date of experience: December 10, 2020
Mexico
1 review
0 helpful votes
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Every snack is a new experience, the problem was with the customs in my country, so you have to check that before ordering but everything was fine at the end

Date of experience: May 27, 2021
California
1 review
0 helpful votes
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Amazingly delicious
February 22, 2020

Super delicious snacks, how could anyone Not Love them. Absolutely everything we get in our monthly subscription box is just profoundly delicious. Haven't received a single snack we haven't liked.

Date of experience: February 21, 2020
Philippines
1 review
0 helpful votes
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1st time to subscribe, the snack inside are interesting. Especially the pokemon and doramon is the thing i like it most. Different snack on each month is a wonderful suprises. They pick the best and I agree. If you recieve a soda and kitkat, pls refrigerate

Date of experience: January 8, 2021

Overview

TokyoTreat has a rating of 3.9 stars from 728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TokyoTreat most frequently mention subscription box, japanese snacks and new things. TokyoTreat ranks 10th among Subscription Shopping sites.

service
241
value
245
shipping
237
returns
114
quality
240
This company does not typically respond to reviews
+317