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Tobi has a rating of 2.49 stars from 855 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tobi most frequently mention customer service, phone number, and store credit problems. Tobi ranks 75th among Women's Clothing sites.
Proactively asks for customer feedback
4,174 reviews
The return process was tricky, but tobi response to troubleshooting was completely supportive and helpful.
Ordered this item before, and free shipping to The Netherlands means high costs of import these goods. Further the item was delivered somewhere else, so i had to pick it up, not knowing it. This time you will deliver at my home adress, and customs costs are yours. Thank you. So, free shipping and delivery to my home adress in NL.
Delivery took too long. Product is well made and looks great.
This was not the dress I ordered but I am going to keep it. It was supposed to be hunter green with dark green lace and there was no lace pattern on this dress.the order slip that came in the package had a picture of the one I ordered as well.
Took 2 tries to
Purchase because my first order was oddly cancelled
Prévoir une dizaine de jours pour la livraison. Livré en bon était. Vêtement de qualité.
Dress was too small. $#*! you. I don't want to do this bull$#*!
No
Nice app
It’s the 3rd time I buy here, I knew I will find what I need
Good price, and good quality
It’s the 3rd time I buy here, I knew I will find what I need
Good price, and good quality
One of the dresses I ordered was very pretty and great quality, but the other looked nothing like the picture, too small, and cheap material.
Good
The garments I’ve received have been great quality
Good quality
I trust them
Good quality
Not a bad product for the price but a little disappointed in the quality of zipper and sewing on the straps. Delivery time was great!
Pricing was great and timeline wasn’t bad.
Customer Service has been very helpful whenever I reached out.
Customer Service has been very helpful whenever I reached out.
Their clothes are quite expensive but it is worth the price - good quality!
Free shipping and no duties
For my graduation event
The dresses were too small with little give in the band around the ribs.
It was a good experience but I was just so mad how long it took to come to my destination.
The dresses and everything are very elegant in a way.
They seemed very classy
Good selection per price, did not carry my size will need to alter
Price point
Good selection per price, did not carry my size will need to alter
Price point
I thought the quality would be better for how much the clothing items are.
I like the items shown on the website
I like them based on the pictures
Shipping took too long
Quality wasn't as nice as expected for the price
Responded quickly but couldn’t really do anything about delayed delivery
Saw on instagram
Liked the styles
I ordered this dress for a wedding this past weekend, and it is super pretty, and looks gorgeous. It just arrived 4 days after the wedding-and a day later than it originally said.
Shipping took way too long on the website it said 3-5 days and the tracking would take a few days to update at a time. It was supposed to be for my moms wedding and it came a few days after, disappointed in the shipping and tracking. Overal the dress is beautiful but shippping took about 2weeks
My return label has been unavailable since I received my order.
Good quality material but it all fit weird. If I sized up it would have been too big. If I sized down it would have been too big
My experience was fine, I think that my item was a little pricy and when I got it in the mail, the material was stifling and I will be returning it.
Met the guidelines
Met the guidelines
The sweaters are medium, but they're shorter than I thought the would be. Things at Tobi run small.
Gain trust and grow your business with customer reviews.
Tobi is a "members only" online fashion boutique that sells a full range of discounted women's clothing: dresses, handbags, leggings, denim, and so on. Tobi is based near San Francisco, California.
