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Tuckernuck

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Michigan
1 review
0 helpful votes
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Perfect dress for my daughter's bridal shower
August 11, 2022

I saw Tuckernuck popping up on my social media feeds. One dress particularly caught my eye as a possibility for my daughter's August bridal shower. Ordered it and loved it. I couldn't believe how many compliments I got on it from guests of all ages!

Date of experience: August 11, 2022
Indiana
1 review
0 helpful votes
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Red dress shipping
October 28, 2022

I LOVE my dress and wore it for a special occasion. However I never received an e mail telling me it had shipped so I had no idea when it was coming. It arrived the day I was leaving town and was thrilled though

Date of experience: September 28, 2022
Virginia
1 review
0 helpful votes
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Returns
November 14, 2022

Unfortunately I had to return 2 items as they did not fit and the process was seamless. Tuckernuck makes it so easy as well as inexpensive as there are no shipping return costs. Finally got the right fit and will shop Tuckernuck in the future.

Date of experience: November 14, 2022
Texas
1 review
1 helpful vote
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Used black dress
January 8, 2023

I was very disappointed with my purchase. I was so excited at first to get this sleeveless black dress with a black bow in the back for a wedding. The site seemed to be classy and the dress was almost $200. I received the dress and the armpits of the dress were filled with white residue from deodorant! I was stunned. What kind of store sends a customer a costly dress and doesn't check whether it's been worn or damaged? I sent it back and will not trust ordering from Tuckermuck again!

Date of experience: December 9, 2022
California
1 review
0 helpful votes
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Defective $700 received is Non Returnable
September 13, 2022

The nonreturnable non exchangeable dress, same company, same size as blouse owned, as another blouse per chased from you, same day, a wrap dress which wrapped, leaves 8" of bare chest, is defective, as you know, for near $700 and will be reported unless immediate return for full refund does not promptly arrive. News of this occurance has been circulated to friends in 2 other states and I've clicked not to receive further advertising from Tuckernut. A shameful business ‼

Date of experience: August 14, 2022
Indiana
1 review
0 helpful votes
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Feedback on blouse I purchased
January 19, 2023

Great experience in purchasing and receiving, I iron alot and wanted to iron the creases out before wearing...unfortunately when I put the iron on the fabric it literally disintegrated before my eyes...I doubt the iron touched the sleeve for 3 seconds but it was too late and put a big hole in the fabric immediately.

Any chance I can get an exchange?

Date of experience: December 20, 2022
South Carolina
1 review
0 helpful votes
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Disappointed
September 1, 2022

Fabric description should be reversed, more spandex than cotton. Fabric gives the dress more of a sporty look definitely not a light airy summer look, and definitely not for a dinner date! Fit is good, kept the dress will wear w/tennis shoes, disappointed it isn't more versatile.

Date of experience: August 2, 2022
Texas
1 review
0 helpful votes
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No comment
August 24, 2022

I am happy to click on a little button to say my experience was excellent but I do not appreciate a survey that requires me to submit text/comments before my survey answer can be submitted. This is the last time I will answer a survey for tuckernuck.

Date of experience: August 24, 2022
California
1 review
0 helpful votes
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Several recent purchases
September 28, 2022

I purchased many items from Tuckernuck. I loved every single one of them. I always get so many compliments. Have I recommended
Your outfits to others? You bet your life and they too are happy with the things they ordered from Tuckernuck.

Date of experience: September 28, 2022
California
1 review
0 helpful votes
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Overpriced and disappointing
September 29, 2022

I tried Tuckernuck for the first time for an event. I purchased three items, 2 out of the 3 items sent were the incorrect items. After I paid for expedited shipping and needed for an event. Their customer service could care less when I called, and didn't even offer to refund my shipping expenses. Don't bother, I'll be sticking to Bloomingdale's.

Date of experience: August 30, 2022
New York
1 review
0 helpful votes
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I received an item that I did not Order.
September 17, 2022

In my previous order I received an checked dress marked FINAL SALE, that I NEVER ordered. I have no interest in this dress and do not k ow what to do with it. I sent an email to you the moment I received it but never heard back... I am so disappointed. I buy a lot of my clothing with you and am surprised with the lapse in customer service. Now I'm stuck!

Date of experience: August 17, 2022
North Carolina
2 reviews
0 helpful votes
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Love the Clothes…Online
September 1, 2022

I love the Tuckernuck items I see online. I also very much appreciate the advice I got from Tuckernuck personnel. The dresses I ordered were snug through the shoulders and otherwise too large. There was lots more fabric for most of the dresses than I expected though I do remember reading a review that said the same thing.

I will definitely order again even though I returned nearly everything I ordered recently.

Date of experience: September 1, 2022
New Jersey
1 review
0 helpful votes
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First time order
August 22, 2022

I typically like to try on dresses in store and was a little reluctant to order online but kept coming back to this one dress for a wedding. I ordered late in the game but the dress arrived in plenty of time and was a great fit. I threw in another dress as I was checking out. I received compliments on both dresses. Very satisfied with my first experience with Tuckernuck!

Date of experience: August 22, 2022
Florida
1 review
0 helpful votes
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Excellent Service
August 9, 2022

While I did not keep the last products I ordered, Tuckernuck's service throughout my ordering process was excellent! They were timely in the delivery and return process. My circumstances were just a matter of fit and a changed mind.

Date of experience: August 9, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent service with returns
October 17, 2022

I love just about every purchase from Tuckernuck, however, once in a while the item just isn't right. I don't hesitate to take a risk on a purchase as I know the return and refund will be processed immediately.

Date of experience: October 17, 2022
Colorado
1 review
0 helpful votes
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My Tuckernuck pieces are the ones I reach for most often when going out, packing for vacation or traveling for work events. The sleeveless white Kenzo dress I just purchased will be the perfect addition for an upcoming vacation.

Date of experience: August 28, 2022
Missouri
1 review
1 helpful vote
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LOVE the styles but returns take forever!
October 20, 2022

Tuckernuck has taken over my closet in the last several years. It is my 'go-to' for chic, classic and timeless closet staples. Being in my 40's it is sometimes hard to know what looks are "age appropriate" but still make you feel confident and amazing- and Tnuck defintiely has it! My one complaint however, is the returns process. The UPS return option that was available for a short time was lovely and quick. Now, the only return option is via USPS and quite a few times, I have had to email customer service inquiring about the status of my return that was received back to Tnuck several days prior per the tracking.

Date of experience: October 20, 2022
Illinois
1 review
0 helpful votes
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Great customer service
November 1, 2022

Any time I contacted customer service I got reply sooner than expected.My first purchase / order got lost, was getting nowhere with post office, Contacted Tuckernuck customer service and got the issue resolved right away. Thank you!

Date of experience: November 1, 2022
West Virginia
1 review
0 helpful votes
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Return difficulty
September 6, 2022

While I liked one dress of the two I ordered, the other dress just didn't work. I decided to return it, so I went through the return process. All went smoothly until it got to the point of getting a free shipping label. The email that was supposed to have the link to print out the return shipping label NEVER came. It's been at least 5 days and I've still not received the link. I have gotten numerous other emails from Tuckernuck, so I know the emails from them are not going to spam. Guess I'll have to dispute the charge with my credit card company. Really frustrated!

Date of experience: August 7, 2022
Florida
1 review
0 helpful votes
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Georgetown store
December 16, 2022

While visiting Georgetown I was delighted to see an actual store. I shop online but it was fun to see a few things that I had considered. I found a beautiful green toile dress but they didn't have my size. The store associate was lovely and so helpful, she had my dress shipped and I received it the next day.

Date of experience: December 16, 2022

Overview

Tuckernuck has a rating of 4.6 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tuckernuck most frequently mention customer service, great quality and return process. Tuckernuck ranks 28th among Women's Clothing sites.

service
170
value
7
shipping
7
returns
4
quality
655