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Claim Your BusinessTJ Maxx has a rating of 2.2 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TJ Maxx most frequently mention customer service, credit card, and free shipping problems. TJ Maxx ranks 76th among Department Store sites.
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I bought this professional manicure set from beurer and the quality is amazing, I got for such a good price at tj maxx, here you can find amazing things such as this. I am in love with this machine and can't wait to get my nails done with it, it comes with so many things recommended 10/10!
I went into Marshalls today to purchase a few few things to get ready for my Jamaica trip. To my surprise my card was declined, called them, and they told me that it was because of too many authorized users. Really cause I am the only person under my roof lady customer service was rude. Not helpful to me at all. Consumer beware do not get this card. They suck
I bought this professional manicure set from beurer and the quality is amazing, I got for such a good price at tj maxx, here you can find amazing things such as this. I am in love with this machine and can't wait to get my nails done with it, it comes with so many things recommended 10/10!
Tip for consumers:
Service was amazing
Products used:
Christmas gifts
Recently, I called our local TJ Maxx to see if they had any spring/summer wreaths in stock. I was lucky to speak with a customer service rep AMARINE. She had excellent customer service skills, as well as a great telephone voice. She was very helpful and in fact, put a wreath on hold for me and this is a customer service rep. They should not lose. She's very well trained. Please share this review with her manager as well as the rep herself.
I was so amazed with the values that I spent over $100. Helpful Clerk Sherry helped me fill out what was needed for a TJMAX Credit Card explaining every detail. She was so patient while I tried to come up with my Social Security Number. I travel 40 minutes to shop at this special store! In Sycamore, IL. Everyone in the store reaches out to see if you need any help. Everything is very clean. There were lots of unique fall ideas. My shopping experience just made my day!
It was such a pleasant shopping experience.
Products used:
shoes sweater, gifts
Fue de compras ayer lunes y Alexandra me dio una excelente atención asi como Mariela. Amo ir a TjMaxx en Lake Nona, de Orlando, Florida. La atención es excelente y la tienda muy ordenada y limpia.
Completely misleading and dishonest! - All three dresses received are nothing like the ones ordered. Fabric is totally different, cheap rubbish fabric. Front bodice was sewn at the back of the dress! Unbelievable! Sizes were totally incorrect. Ordered a long dress, they sent a short one, ordered a long sleeve, they sent sleeveless. After sending emails and explaining, they only agreed on 50% refund, which we haven't received yet! DO NOT ORDER FROM NINECOLOURS!
One of my favorite stores ever. Great great brands at much much lower prices and the shoe area is really awesome
TJ Maxx is my go to for finding cute things for my home, gifts, cute clothing…. You name it!
I found a cute top and needed to try smaller sizes, asked for help so I wasn't searching all day and Emma was quick at giving me the two sizes smaller, I bought that too! Stephanie was such a big help with jewelry and found a cute ring and Ashley at the checkout was so friendly! I love my Plover, WI store, the great finds there and the awesome staff!
Tip for consumers:
Bring more money!
Products used:
Jewelry clothing blanket
On my last visit (I go about 1x month) I found succulent plant holders, Cuisinart salt/pepper shakers, Vince Camuto shoes and some cool house decor in a bargain bin. TJ Maxx is an adventure. It is the place to go for expensive/exotic toiletries that are authentic and pennies on the dollar to full price at large Dept. Stores. There are always hidden gems there! Sometimes you have to dig, since so much in poked into tight spaces, but if you a true Shopper like I am - you'll do it and get a kick out of it. The bargains are superb. The merchandise is first rate. I am never disappointed there, but always thrilled. I find something special on each visit. I hate to give it away... but I think you should give TJ Maxx a good, long look some day! All the best.
Good deals and have never had a problem redeeming one of the coupons. Will continue to use Groupon when necessary.
I made a purchase at a TJ Maxx of some candies, but they tasted aweful! I tried to return them and was refused! I phoned the customer service number on their web site and was extremely pleased with the response! I was phoned later in the day by that particular store manager who told me to please come in with my return, apologized profusely for the error made by one of her employees, and would like to not only process the return but give me a free gift as well! Finally, a company that takes customer service seriously! Thank you TJ Maxx!
With wonderful booty to behold... I have to limit myself to one visit aweek or I'd be broke but I love this store and not just for the clothes for everything from dog beds to tea... and it's always changing so you don't get bored... perfect!
The Harahan Store is so clean, kept up nicely and the bright lights welcome you into shop. No items found on the floor. Fitting rooms are also very clean. I want to especially say that a spoke with the manager, Manuel Garcia, and he expressed such pride and concerns of operating such a wonderful store. The prices are so incrediably affordable, that my sister had purchased an item at Kohl's for $45.00 and I found the exact same item for $16.00 - needless to say, she returned Kohl's and purchased the entire set at Maxx. I now love to go to this store and highly recommend others to do the same. Mr. Garcia definitely makes this store a great place to shop!
If you've ever bought anything in TJmaxx then you too can authenticate my opinion that this store is the bomb, great prices, good brands, excellent locations. I can go shopping with $100 and come out looking like I spent $1000.
I've been shopping at this place since high school! Best deals ever. Not all locations are as organized and tidy but they all have some great deals.
I have used tk maxx a few times and found the goods to be real quality. So pleased with the savings I made at Christmas time. Fantastic site highly recommend it
I have been a customer of 9020 N Green Bay Rd
Milwaukee, WI for many years. I would like to thank Tina the manager for being so helpful and kind. She is patient with customers and attentive. A few days ago I had made a return and later noticed I wasn't refunded for one of the items. I went back the next day and Tina was the one who helped me. Tina took the time to resolve the problem with my return and did so in a very professional manner. She was very apologetic and sincere. Absolutely the best! Thank you Tina! Yuliya Fridman.
Favorite store. Has everything anyone would need at an affordable price. They have the same things that you would buy at a name brand store for over half the price. Defiantly worth checking out!
I love TJ-Maxx because of their great selection of stock designer items and fair prices. They offer a wide range of clothing, shoes, home decor, accessories, and jewelry. TJ-Maxx's prices are usually about half of what you'll find at the original stores, even though you can be sure all the designer items are 100% real. Great place for shopping!
Products used:
Juicy Couture tracksuit, Guess handbag
T. J. Maxx is an outstanding discount retail clothing store featuring name brand clothing at reduced prices. They also have other kinds of merchandise such as luggage, purses, accessories, furniture, and household items. Shop at your nearest T. J. Maxx and get the biggest bang for your buck!
I love the variety of items you can buy while visiting TJ Maxx. I also love each department has its own clearance section. Check out the video attached for the cutest fund I got today!
Products used:
Jacket!
Tons of gift ideas that are unique. I don't like mall shopping and the convenience of a free standing store is at the top of my list. Clothes for 50 + females lacking in the last couple years. Baby clothes beautiful. Nice intimate selection.
I absolutely LOVE this store.
They have such good finds and for great pricing.
The only downfall is that you will want to get EVERYTHING and then you are broke.:-)
Check out a recent review here --> https://youtu.be/1Zd7p_Fm9PU
T.J Max is a great place to shop! Higher end name brands at a discount. I love to browse the clearance. And it's great place to stock up on unique gifts!
A huge shout out to Doris &Dyanne! They gave excellent customer service at the Beverly Hills location. They took their time and explained the difference in the metals used in various jewelry. Needless to say we bought it all! Thanks from the bottom of our hearts!
I had Fran help me today. She didn't make me feel like I had to rush for the next person and was also super bubbly! Loved her personality and next time I go I hope she is working!
The TJX Companies is the leading off-price retailer of apparel and home fashions in the U.S. and worldwide.
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