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Claim Your BusinessTJ Maxx has a rating of 2.2 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TJ Maxx most frequently mention customer service, credit card, and free shipping problems. TJ Maxx ranks 96th among Department Store sites.
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I bought this professional manicure set from beurer and the quality is amazing, I got for such a good price at tj maxx, here you can find amazing things such as this. I am in love with this machine and can't wait to get my nails done with it, it comes with so many things recommended 10/10!
I went into Marshalls today to purchase a few few things to get ready for my Jamaica trip. To my surprise my card was declined, called them, and they told me that it was because of too many authorized users. Really cause I am the only person under my roof lady customer service was rude. Not helpful to me at all. Consumer beware do not get this card. They suck
I love TJ Maxx but I can't use my gift card for $10.00 because shipping and handling is way too high. There prices used to be so much better. It used to be more like a really cool garage sale. Now they're just like everyone else. Over priced!
Tip for consumers:
They offer free shipping for signing up with your email but I never received anything. I'm disappointed!
I was at the TJ Maxx today in Oceanside, Ca. Off the 78 and Plaza drive. I had to use the restroom. It was a three stall bathroom. One was out of order. As I was in the bathroom I looked down on the ground and the was toilet paper with poop on it. I then looked over to my right and there was poop on the floor in the out of order stall. It was very disgusting. I went to check out and let the cashier know. She them informed a manager (he was some sort or coordinator) who was aware of this and started he thought it was already taken care of. He had called several employees to the front and it seemed like no one wanted to clean it up. I feel it was very unsanitary and the managershpuod of made sure that this was taken care of right away.
Whenever I go to TJMax the line is always about 15 minutes long. They have 6 cash registers and about 2/3 of them working. They're able to have a lady dealing out shopping carts and one monitoring who comes in and out of the store but they can't have they're lines move a little faster. I understand we are in the middle of a pandemic but it's always been like this and it's not getting better. I hope this changes because I love coming to this store but it makes me sick to think about it.
The Cape May store was amazing itself but there was 3 cashiers and no managers in sight. It was very crowded and the same cashier # 8, Tracy was checking out customers continuously until one lady had a problem with her return which held the line up for about 30 minutes. Returns should have a separate area or registers. Tracy should be rewarded to excellent customer service and effectiveness.
TJ. Maxx ame Marshalls are owned by the same company, so everthing is much the same at both, except T. J Maxx has some jewelry,
Today, 12/2/19, I was offered the chance for purchase discounts. I was in the application process when it came up to the requirement of entering my SS number. Why was this required when I was not applying for anything serous, like a credit card. The cashier did not know why when I asked. NOT COOL! And not returning.
I ordered via TJMaxx.com 5 items. Loved 4 of them, all 4 as described and per wayfair, houzz, etc, were about 2/3 cheaper than what the other sites were selling the same items for. HOWEVER, the "large tufted champagne colored ottoman" arrived as the wee small PINK footstool. Dimensions stated under the description online was 24in D x 17in H. The pink footstool they shipped me was 11" in height and about 15" in diameter. An attempt at a disgusting shady online bait and switch. Not only did I have to take this Barbie pink footstool back to a physical store but I had to wait in one both very long bay area line for buyers and returns to obtain my refund. No issues with the refund, but if the warehouse didn't have what I ordered in stock they should have canceled that part of the order instead of trying to see if I'd have kept the hugely overpriced footstool and hff having me take my time to lug their error back to one of their stores. Just low end and vile warehouse employees they probably recruited off the corner somewhere... in skidrow.
If you want quality clothes or anything for that matter go to TJMaxx. Their prices are very reasonable and the staff is very helpful. They even tailor cothes if need be.
Im not really sure how to feel about T. J. Maxx, the prices isnt the best and most the stuff is out of stock then the shipping is expensive
They have nice clothing but they clothes looks like it from the 70s. Most definitely need to update the styles. The clothes looks like something my grandma would wear
I prefer to shop at TJMaxx online because stores are usually disorganized and lines are long.The good thing is a free return to the store but still you can't avoid standing on line.
Online selections are easier to browse, howevrr the store does not allow browsing by brand names, only items or styles at best. Price wise comparable with other online discounted stores like BonTon or sales in Lord & Tailor etc.
I feel that few years ago prices and selection were better
I go to TJ MAXX (around the corner) only for household goods or gifts! I'm larger sized, so clothes and a lot of jewelry is out of the picture. They do have stuff that is cute & unusual in the home/kitchen/decor section but every single one you do have to kind of watch... I think they throw stuff on the shelf when stocking! Just examine anything you find & intend to buy VERY carefully for damage, chips, tears, whatever...
THE STORE IS NEVER HAVE THE NICE STUFF IN PUS SZE. AND YOU CAN NEVER FOUND SOMEONE ONE THE FLOOR...
It depends on the store location you can find items you like. There shoe selection has gone down hill. Purse selection is still great.
So far the items I have seen on the site are not as good as the items I find in the store. And some good things in the store aren't on the website that I can see.
I love the stores, and decided to buy on line. 4 days after I placed my order, I got a notice that it was canceled. I called customer service and they showed my item as being available and re ordered. Great. Then I was notified my order was canceled AGAIN. This time I was told it was no longer available. They need to get their poop in a group. I was very disappointed and will not buy on line from them again given that their computer software cannot keep up with inventory which leads to a poor customer experience.
I th No the shoes are way to high! But the household stuff is good. They really have an amazing clearance section!
The TJX Companies is the leading off-price retailer of apparel and home fashions in the U.S. and worldwide.
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