TitleOneManagement reviews

A close friend of mine rents a home in Atlanta with Title One Management and earlier this week on Monday April 1st she suffered a brain aneurysm and had to be rushed to the hospital for emergency surgery. Her neurosurgeon has kept her in a coma due to severe swelling in her brain tissue, but I was informed this morning that she is out of the coma and is doing well so far today and will be going home very soon.

In the meantime, I have been trying to assist with managing things for her until she can get back to it herself and since we already are aware of her diagnosis and she has an upcoming scheduled surgery to repair them, she gave me an emergency plan in case something like this happened.

My incapacitated friend also told me that she made sure Title One Management was fully aware of these issues over 6 months ago when she first received her diagnosis and did not think I would run into any problems with them if I ever needed to try to work with them on her behalf. Little did she know the reality...

I contacted Title One Management, along with GA Power, Gas South, her cell phone company, her car insurance company, etc., as soon as I could on Tuesday and left word about her situation and provided my contact information, yet I never received a response all week from this "management" team.

I was able to check her email account yesterday on April 5th to ensure I hadn't missed anything in the chaos of the week and found a message from the Title One Management team threatening her that they were going to take legal action against her because they had not received her April rent payment and would be filing documents on Monday if payment was not received by 9:00 am:
************************************************************************************************
Good Morning (Name),

This email is considered your official final demand for payment or possession.

Your April rent payment has not been made. We will begin the filing process at 9am on, April 8, 2019. Please have your payment submitted prior to that day/time to avoid the eviction process. Contact our office at (678) 792-2050 to learn what your current amount due is.

Thank you,
Chelsea B.
Property Administrator
****************************************************************************************************
I wrote to Chelsea B. and team and repeated everything I had already told them on Tuesday, however this time I was very upset about the way they were treating my friend when she has been unable to even communicate and I asked them to remove the exorbitant amount of late fees BECAUSE THEY DID NOT RECEIVE HER PAYMENT IN FULL BY 5:00 PM ON APRIL 1ST, when she was having emergency surgery, (approximately $500 by Monday, it was $260 on Wednesday).

I asked them not to take legal action, and I also told them AGAIN that her Power of Attorney who can manage her finances will be back in town from camping with his children for Spring Break this past week will be back in town this weekend and will most likely make her payment by Sunday evening.

We are talking 4 days late here!!!!!! And she has been in the hospital in a COMA!!! and they are completely aware of this!!!!

I received a response from Chelsea, along with Jessica, stating that although they are so sorry that she, along with her family and friends, has been going through such an incredibly difficult time over this past week, Title One Management is unable to "PLAY FAVORITES" and must enforce their policy of late payments IF RENT IS NOT PAID IN FULL BY 5:00 PM ON THE FIRST OF EACH MONTH.

She also said Title One Management will continue to take LEGAL ACTION but graciously offered "if rent is not paid in full on Monday, April 8th, by 5:00 PM rather than by 9:00 AM.

Wow. Unbelievable. Engage with this company at your own risk!

TITLE ONE MANAGEMENT IS IN IT FOR THE MONEY. THEY DON'T CARE ABOUT PEOPLE. WE WENT TO COURT AND ONLY ORDER THEY RESPONDED TO WAS FOR ME TO VACATE THE PREMISES. THE MOVE OUT LETTER WAS COMPLETELY BOGUS THEY LIED ABOUT SO MUCH. BEWARE DO NOT RENT FROM THEM. THEY ARE THE WORST. * I SUFFERED FROM 2 GAS LEAKS WITHIN 3 MONTHS. THEY DIDN'T CARE.I ENDED UP IN THE HOSPITAL BECAUSE OF ALL THE STRESS THEY PUT ON ME.THEY ARE A BUNCH OF DEMONS THAT NEED TO BE STOPPED.

*Personal information redacted by admin