• Title Nine

Title Nine

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Title Nine has a rating of 1.77 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Title Nine most frequently mention customer service, and credit card problems. Title Nine ranks 265th among Sportswear sites.

  • Service
    20
  • Value
    19
  • Shipping
    22
  • Returns
    16
  • Quality
    18
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Not worth it to purchase from this company since their customer service is so poor.
How would you rate Title Nine?
Top Positive Review

“Exchange”

Kathy W.
4/21/21

I recently purchase capris and a top which were both exactly what I hoped for but to big. I needed to call customer service which like anything now days demands patience. I want to give a shout out to my rep.(unfortunately I did not get her name) she was so kind, patient and so helpful. If my wait time was a reflection of how customers get treated- it was worth every minute. I very rarely do reviews but I felt this company deserved my time. I will definitely be a future customer. Thank you!

Top Critical Review

“Done”

Erin S.
6/23/21

I've tried in the last couple of years to buy clothing and I really want to support this business because first and foremost, it's run by women and they do a spectacular job curating their line of outdoor clothing but every time I've ordered the shipping is so slow and customer service is lacking. I would say count on a minimum of 3 weeks to receive your item. For the price it's not worth it. I might shop this line if there was a store anywhere close to me but their online presence isn't meeting the standard it should.

Reviews (47)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18)
Thumbnail of user kathyw593
1 review
0 helpful votes
April 21st, 2021

I recently purchase capris and a top which were both exactly what I hoped for but to big.
I needed to call customer service which like anything now days demands patience.
I want to give a shout out to my rep.(unfortunately I did not get her name) she was so kind, patient and so helpful. If my wait time was a reflection of how customers get treated- it was worth every minute. I very rarely do reviews but I felt this company deserved my time. I will definitely be a future customer. Thank you!

Products used:
Capri, top

Service
Value
Shipping
Returns
Quality
Thumbnail of user suzannee262
3 reviews
0 helpful votes
July 22nd, 2023

The swim top I wanted was out of stock
So they suggested a few similar ones
And they discussed the sizes and styles
With me. We ordered 4, one in 2 sizes.
One size fit on the best one and it was
Also on sale. It had the option for
Regular straps or cross, which I don't
Like. I need support and the light padding
Was perfect.
They make many suits for customers who
Can't wear skimpy bikinis. Cater to women
With active lifestyles or just swimming
Nearly impossible to find a top like this
And the shorts type bottom I already
Had is comfortable and dries quickly
Couldn't be happier

Products used:
Bathing suit

Thumbnail of user theov6
2 reviews
1 helpful vote
February 16th, 2022
Verified purchase

I recently discovered that Title Nine is one of the only US-based retailers carrying a hard-to-find Scandinavian brand. I was looking for the SK Hoop Wingspan Down Anorak that is sold out everywhere which Title Nine had in-stock and discounted which seemed too good to be true. So, I researched Title Nine reviews which, as you can see, are quite negative. Since the product I wanted was sold out everywhere else, I took a chance. I placed my order over this past weekend and sprang the $36 for next-day delivery which arrived today as expected. Based on this experience, I've been pleasantly surprised and would buy again from Title Nine again.

Products used:
SK Hoop Wingspan Down Anorak (down pull over jacket)

Value
Shipping
Quality
Thumbnail of user cyndim47
1 review
0 helpful votes
May 22nd, 2021

My life is better wearing my title. There pockets are hidden some of my dresses are 8 years old. I love my life wearing title 9

Tip for consumers:
Women who work and work out in one . Active wear with pocket for travel . Women who are strong like men but still like being feminine.

Products used:
Always and only so far dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellyg54
1 review
0 helpful votes
November 10th, 2015

Unique, high quality product and excellent service above and beyond what I receive at most stores these days. They know their stuff and stand behind it.

Service
Value
Shipping
Returns
Quality
1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Score sports bras, activewear, athletic swimwear and amazing customer service with hassle-free returns at Title Nine. We're sports bra experts and we'll gear you up in adventure-ready clothes made to move from work to workout to weekend with ease.

How do I know I can trust these reviews about Title Nine?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Title Nine?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business