• TicketiQ

TicketiQ

Overview

TicketiQ has a rating of 4.08 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketiQ most frequently mention customer service. TicketiQ ranks 25th among Concert Tickets sites.

  • Service
    10
  • Value
    9
  • Shipping
    8
  • Returns
    4
  • Quality
    7
1
See all photos
How would you rate TicketiQ?
Top Positive Review

“Excellent Experience”

buffie f.
6/2/22

I was quite hesitant to purchase through TicketiQ since I had not heard of it but I was too tempted by the pricing to resist. Well, lucky for me things went perfectly! The transaction was completely flawless and while I had to contact customer service (because I was being overly cautious) the response was immediate and very reassuring! I would definitely buy thru them again!

Top Critical Review

“Horrendous Service”

steve W.
9/28/22

Have used many ticketing sites but this was the worst experience in 20 years. Paid a lot of money for 2 prime NFL tickets and was told repeatedly they would arrive on or before the Saturday of the Sunday game day. Saturday came and went, and no tickets. Sunday morning came and went and no tickets. Went to the NFL team ticket office 2 hours before the game and they confirmed no tickets had been transferred so had to buy additional pair from them to get in. After game i see an email to me a few minutes before kick off saying my original tickets had been transferred. Ticket IQ refused to deal with the issue or the ridiculously late delivery. AVOID.

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user buffief2
1 review
3 helpful votes
June 2nd, 2022

I was quite hesitant to purchase through TicketiQ since I had not heard of it but I was too tempted by the pricing to resist. Well, lucky for me things went perfectly! The transaction was completely flawless and while I had to contact customer service (because I was being overly cautious) the response was immediate and very reassuring! I would definitely buy thru them again!

Service
Value
Thumbnail of user stephenw1702
1 review
1 helpful vote
September 8th, 2022

While I was skeptical about TicketIQ at first (having never heard of it), I could not have had a better experience using the platform. I needed last minute concert tickets and TicketIQ got me tickets for cheap and transferred them to me quickly. Their whole thing is having no fees, which would especially come in handy I guess for higher priced events (even though the concert I went to was relatively cheap). They also give a rating for each ticket deal available, which guides the buying process. Definitely worth looking at.

Products used:
Tickets

Service
Value
Shipping
Quality
Thumbnail of user stevew2045
1 review
1 helpful vote
September 28th, 2022
Verified purchase

Have used many ticketing sites but this was the worst experience in 20 years. Paid a lot of money for 2 prime NFL tickets and was told repeatedly they would arrive on or before the Saturday of the Sunday game day. Saturday came and went, and no tickets. Sunday morning came and went and no tickets. Went to the NFL team ticket office 2 hours before the game and they confirmed no tickets had been transferred so had to buy additional pair from them to get in. After game i see an email to me a few minutes before kick off saying my original tickets had been transferred. Ticket IQ refused to deal with the issue or the ridiculously late delivery. AVOID.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesl3086
1 review
1 helpful vote
March 29th, 2022

TicketIQ was easy to use and I like the rating system they have for every ticket. Their No Fee model saved me $100 off of Mt. Westmore tickets for me and my Kids, who I've now gotten into 90s Rap!

Service
Value
Shipping
Thumbnail of user danielp62
1 review
2 helpful votes
May 31st, 2015

I had a frustrating experience trying to buy a pair of tickets through TiqIQ last weekend and posted a negative review. TiqIQ's director of customer service reached out, offered to arrange tickets to an upcoming game, and apologized. I declined the tickets--an apology was sufficient--and think it fair to update my review to reflect the follow-up.

Tip for consumers:
Don't use it.

Service
Quality
Thumbnail of user stephanies2384
1 review
0 helpful votes
February 22nd, 2022

Love that there are no service fees. Best prices I found for the event I went to. Excellent customer service as well.

Service
Value
Shipping
Quality
Thumbnail of user tylerr572
1 review
0 helpful votes
March 2nd, 2022

The ad said the price of the tickets would be the same but when I went to purchase some BTS tickets for $318 and when I went to the checkout it said the price I would be paying is $636.00 instead of $318. And the ad said the price would stay the same because there's no fees. Well why would it make me pay more than the original price it was if there's no fees. The website is such a Liar.

Thumbnail of user andrews2206
1 review
0 helpful votes
February 23rd, 2022

Highly recommend TicketIQ for purchasing tickets. They have no fees, so you're saving a lot of money compared to StubHub and vivid and other websites. I bought tickets to the Devils game and they were $50 cheaper on TicketIQ than when I looked on StubHub.

Tip for consumers:
I didn't realize that most ticket websites have the same tickets listed on each site. So buy at TicketIQ because they are the cheapest

Products used:
New Jersey Devils tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertb7516
1 review
0 helpful votes
November 18th, 2022

As an avid sports fan, I have been a loyal TicketIQ customer for close to a decade and only order on their site for tickets. Their no fee sales and superb customer service make looking at other sites unnecessary.

Thumbnail of user maridasapichino
1 review
0 helpful votes
September 7th, 2022

Got tickets to a Mets game recently. Prices were cheaper than Stubhub, and the site was very easy to use.

Products used:
Tickets

Service
Value
Shipping
Thumbnail of user ralphg297
1 review
1 helpful vote
September 7th, 2022

Had a wide variety of tickets throughout the arena for the Knicks game I purchased. Also, this company doesn't have any additional service fees tacked on at the end of the purchase. The price I saw upfront was what I paid at checkout.

Tip for consumers:
use the filters to specificy by section. for bigger venues there's a ton of tickets listed

Products used:
tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessel245
1 review
0 helpful votes
February 19th, 2022

These guys have no fees and the best prices on tickets to sport events. I bought tickets to see the Knicks at MSG and saved $50 on lower level seats compared to Vivid Seats.

Products used:
Tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomo587
1 review
1 helpful vote
August 23rd, 2022

Purchase 4 tickets to NFL game. Had a bad feeling about TicketIQ. Checked with team ticket office. Seat Tickets sold by TicketIQ we're still in the possession of the season ticket holder.

Reported fraud to Visa got money back before travel to site.

Can't rate TicketIQ below a 1

Thumbnail of user robertp1924
1 review
3 helpful votes
September 9th, 2020

I purchased Boston Bruins tickets from Ticket IQ on March 9th, 2020. The event was scheduled for March 16th, 2020. Seats were in lodge 19, row 13 for seats 7,8 and 9. Robert Pagliarini was the name on the order.

I received an email from ticket master as well as ticket iq that I would be issued a refund but haven't seen anything posted to my account as of yet.

I have called and nobody answers. I email and still nobody answers.

I know you guys are super busy just looking for my money back. Ticketmaster has refunded you because I spoke with them and have emails confirming that but I have received nothing. This is criminal and just bad business.

Thumbnail of user abel294
4 reviews
7 helpful votes
April 25th, 2016

My friend used it once and I just used it for the first time. It seems like one of the best places to buy event tickets second hand. You can look for what's available in exactly the section you'd like to sit and you can choose from the best prices available in that section. So much better than fighting for tickets on Ticketmaster!

Thumbnail of user bryanl143
1 review
3 helpful votes
November 18th, 2019

On game day for the 49ers Vs Seahawks we purchased tickets. The charge went through an hour before Gametime. After the purchase I called to get the tickets. The person said they would send them shortly. I get a cancellation notice without an apology 25 minutes before game time. Instead I get bombarded with emails to buy tickets. I sent them an email and never got a response back. We also kept getting error messages on the app and the website. Their app is spotty as well. I will NEVER again use this service. I've always bought tickets before game time with no issues. How can you not respond to an email about a customer concern like this? Worst company!

Thumbnail of user jamesl255
1 review
4 helpful votes
August 26th, 2016

I was shopping for opening day tickets for the Yankees and found a ticket for less on another site, submitted my claim and got a promo code for 200% of the difference within 24 hours. I ended saving almost 25% compared to StubHub.

Thumbnail of user johnl1295
1 review
0 helpful votes
April 29th, 2019

TicketIQ has cheaper tickets than Stubhub by about 10-15% for Bruins playoff tickets. They still have fees, which I don't love, but they're a lot less than what you see on other sites. 4-Star is because they don't have some tickets i see on other sites. Will definitely keep them the mix for any ticket shopping

Thumbnail of user jakek4
4 reviews
24 helpful votes
May 6th, 2012

Along with SeatGeek, this is the best place to search for tickets before buying them. They show you the best deals, and TiqIq doesn't sell tickets, they are a search engine or a ticket aggregator for the best ticket deals. Why would you limit yourself to one site when you can easily browse 10-30 sites all in 1 place at the same time for FREE? Use TiqIq, SeatGeek or another website to search for tickets, but TiqIq is EASY TO USE AND QUICK!

Thumbnail of user brianl563
1 review
2 helpful votes
August 18th, 2019

Gave them all the proof that they weren't the cheapest and they not only stopped responding to me when the proof was given that they were beat, they didn't honor their guarantee and hung up when I called. Guys are a complete and utter joke and worst customer service imaginable. Was for tickets in the same event same row and they said I wasn't matching their "guarantee" area. See photos for proof I was. Same section (14) same row, same event. Made it to the show, with better seats at a cheaper price but these guys are scammers that should be called on their BS.

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Search all sellers and save on all sports, concert, theater and event tickets with TicketIQ. No fees, all tickets 100% guaranteed.

Company Representative

Thumbnail of user tonyc119
Tony C.

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