• TinyDeal

TinyDeal

Overview

TinyDeal has a rating of 3.34 stars from 560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TinyDeal most frequently mention fast delivery, good price, and free shipping. TinyDeal ranks 3rd among Wholesale Electronics sites.

  • Service
    60
  • Value
    60
  • Shipping
    61
  • Quality
    58

Proactively asks for customer feedback

2
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Allways another fake name, allways do they have to check the post office.
  • THEY TAKE YOUR MONEY, NEVER SHIP YOUR PRODUCT.THE CUSTOMER SERVICE NAME "EVE" KEEP LYING, LYING AND LYING.
How would you rate TinyDeal?
Top Positive Review

“Excellent services”

Fotios M.
1/6/18

European warehouse services are really excellent. Fast delivery and very good prices. Greater choice in products would be welcome.

Top Critical Review

“Lost my money, please stay away”

luis a.
7/25/17

Don't let them scam you with the apparent low prices. No quality just cheap worthless stuff. My camera did not work at all and when I requested a refund they wanted me to place a higher order for them to ship a replacement. I complained to PayPal and they agreed that I qualified for a refund but that I had to cover the certified shipping back to China which cost 3 times more than the crappy item. I lost my cash, stay away.

Reviews (560)

Rating

Timeframe

Other

Reviews that mention popular keywords

post office (21) customer service (41)
Thumbnail of user luisa155
1 review
2 helpful votes
July 25th, 2017

Don't let them scam you with the apparent low prices. No quality just cheap worthless stuff. My camera did not work at all and when I requested a refund they wanted me to place a higher order for them to ship a replacement. I complained to PayPal and they agreed that I qualified for a refund but that I had to cover the certified shipping back to China which cost 3 times more than the crappy item.
I lost my cash, stay away.

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear luis,
We feel pity to see your review and complain. That is paypal's rule for the shipping fee. But we think there is a better solution for this order. Customer service is always there. Further information, pleaes check or reply our emails & message. We hope everything could be handled in a peaceful and satisfied way. Wait your further reply.
Best regards.
Tinydeal Team.

Thumbnail of user barryj48
1 review
3 helpful votes
June 12th, 2018

Tiny Deal's customer service is inefficient, they think we are fools and refuse a refund that i should normally get. After several contacts over several months, the answer is always "checking post office" or "wait a few days". My order was made in February and we are in June and I'm tired of waiting "a few days" to finally have no refund when I did not receive the article. This website is a scam, it is possible to dois a successful purchase, but if you have any problem with your order, which is very common, they never will do something for you. Tiny deal owe me 230 and refuses to refund me. NEVER order on this site unless you like to play Russian roulette with hypocrites.

Thumbnail of user davidr383
1 review
1 helpful vote
June 12th, 2017

I had ordered a smart bracelet from this company... never received it... after 88 days I finally received refund... I understand sometimes mistakes happen... but its how you deal with it that defines you... their reviews on there website are only positive... and probably written by them... when you read them you see what i mean... from what I have seen of all the comments 25% are serious problems with product and service. So if you buy from them... 25% chance you will be very disappointed...

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear David R,
We feel sorry for such an unhappy shopping experience. We shold look into this issue after confirming the order number and other details. Specific will follow it up to give us a solution. Wait you postive feedback. Thank you.
Best regards.
Tinydeal.com

Thumbnail of user cristiang7
1 review
1 helpful vote
February 24th, 2017

El tiempo de envío ha sido correcto, pero el movil comprado el año pasado ha sido reparado 3 veces en la garantía. Primero empezó a fallar la pantalla, después el vibrador y por último ardió mientras cargaba la batería. El movil costó 210 y me dieron 25 por las molestias para comprar otro movil. No me pareció justo que me dieran 25 por un movil que me costó 210 unos meses antes. En Aliexpress ofrecen 1 año de garantía con sustitución. No volveré a comprar en ésta tienda.

Tip for consumers:
NO RECOMENDABLE!! Si tienes problemas con lo que compraste, te remiten a una empresa de reparaciones externa. Si después de todo te quedas sin el producto estando en garantía, te devuelven un porcentaje mínimo por las molestias,

Service
Value
Shipping
Returns
Quality
Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear Cristian,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. Would you please provide us the order number or email us at sales@tinydeal.com with your order details so that we can check out more details for you? We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you. Thanks.
Thank you.
Best Regards,
TinyDeal Team

Thumbnail of user gregoryc50
15 reviews
44 helpful votes
April 5th, 2018

You can't buy by PayPal of you don't have a credit card linked to your account. I gave up for this reason.

Thumbnail of user sosk
1 review
0 helpful votes
May 10th, 2019

They take advantage of their clients to sell cheap copies of the products they are advertising they are selling

Thumbnail of user abukbire
1 review
2 helpful votes
February 2nd, 2016

I bought lots of electronic equipment from them it came not working as described when u open a case then they tell you thru emails they will help
Continued discussions for week to solve and they never solve simply they r fraud and non ethical
Even when I reviewed the item they deleted my review! What the $#*! is that website
I runs Ed 100pax with them damn what a cheating business

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear Abukbir E.?
We're terribly sorry to hear about your unhappy experience. We would like to look into this for you as there seems to have been a miscommunication and we would like to help. Would you mind emailing us at service@tinydeal.com with your order details (number) and please reference this review as well? We will try our best to solve the issue for you.
We always strive to give the best service possible and make customer's experience our top priority.
Hoping for your kindly understanding and we look forward to hearing from you.

Best Regards,
TinyDeal Team

Thumbnail of user georgef70
2 reviews
1 helpful vote
December 9th, 2016

"I make orders for CHINA very often and i was satisfied until i met tiny deals. I bought a smartphone from their Germany warehouse at 9/11 with an estimate time of 3-7 days and a month later and many emails at the beginning the only i got from them is 'be patient my friend' never a serious answer to my questions and when i asked for my money back they now don't even answer to my mails.Are you searching for such experience? Order from Tiny Deals!

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear George F.,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. Would you mind emailing us at service@tinydeal.com with your order details and please reference this review as well? We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you.
Thank you. Best Regards,
TinyDeal Team

Thumbnail of user moey1
2 reviews
1 helpful vote
May 19th, 2017

I ordered a smartphone and some other items. My order kept sitting "Processing", and whatever number of e-mails I sent them went unanswered. They kept sending me bot generated e-mails asking me to wait some more days. I kept asking for my money back with no response. My question is why they take orders for merchandise they don't have in stock. Finally after disputing the total order amount with my credit card company, they finally refunded but it took approximately one month. This company has zero integrity. Don't do business with them unless you want a lot of heart ache.

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear Moe,
It is a pity to see this review about your unhappy experience. Please reply us with your order number or other order information so that we could follow it up. We apologize for inconvenience it brings. Specific staffs will check and follow it up. Wait for your sooner reply.
Best regards.
Tinydeal team.

Thumbnail of user ombrettad
2 reviews
2 helpful votes
October 9th, 2013

My package was indeed delivered... in China. I live in Italy.
When asked what was going on, they said to be a little more patient, that it will take a few more days, that the China tracking system is faulty. Or... maybe I just gave them the WRONG address?

STAY AWAY FROM THEM!

Thumbnail of user tiagoa6
1 review
1 helpful vote
March 20th, 2017
Verified purchase

I have had a lot of virus since I bought this Lenovo Vive Shot Z90-7. It is not the first time i buy a smartphone online, but it is the first time I have had this problems. Result: bank number accounts stolen and money stolen.
Other problems: bad translation (a lot of things in chinese), some apps don't get updated, the gallery APP is awful. In conclusion, what could have been an excelent smartphone, turned out to be the worst possible.
For real: don't buy stuff on Tinydeal and of course, don't buy this smartphone, it's dangerous!

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear Tiago A.
Sorry to see this review about your bad shopping experience. The phone was tested to work well before shipment. There should be something to check and confirm before we could give you a solution. We have related staffs to follow it up with you. Please check the email we sent you and reply it. Thank you so much for your understanding. We suggest that next time you could contact our customer service for some confirmation firstly.
Thank you so much.
Best regards
Tinydeal Team

Thumbnail of user domenicol8
1 review
1 helpful vote
October 26th, 2016
Verified purchase

Acquistato è arrivato nei tempi previsti, fin qui tutto bene, appena arrivato il prodotto a casa si presenta gia aperto e privo di cuffie, all interno dello smartphone c'era installata l app di tinydeal quindi acceso il terminale da loro e configurato senza che nessuno glielo avesse chiesto, in piu non c'erano le cuffie, dopo un po di giorni lo smartphone aveva dei problemi seguiti da dei riavvi ho chiesto il cambio ma niente

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear Domenico l.,
Thank you for posting this and bringing it to our attention and we're terribly sorry to hear about that. We'd like to look into this for you.
After checking, we found that the phone is never sold with headphones together. What accessories it contains you could see from our Package Contents in product details page before you buy it.
As TinyDeal is a big company with over 12-years history, our customers have certain expectations. We won’t deceive any single customer. If you want buy some accessories which are not included, you could consult our online customer service. We will recommend for you.
As to the quality problem of the phones, our customer service has already sent you an email about the solutions of the problems on Oct. 26th, pls check it. If you have any other problems, you could reply that email directly.
Hoping for your kindly understanding. Thank you!

Best Regards,
TinyDeal Team

Thumbnail of user stefanr9
1 review
1 helpful vote
June 25th, 2017
Verified purchase

The mobile was broken when it arrived already. I had sending from Germany, but I was not allowed to send it back to Germany - I had to send it to China for repair. They told me to use normal post, for not getting trouble with import duty "and the sender is responsible for all the consequences". Before I was allowed to send it back I had to prove that it's broken by sending a video showing that it is not possible to switch it on. 1 month sending to China they assumed - then 1 month for repair - then additonal the time for sending the repaired phone from China to Germany.

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear Stefan R.
It is really pity to see this review with your unhappy shopping experience. Please tell us your order number so that we could check or help further. Any further problem or question, you could also contact our customer service or message me. Specific staffs will follow it up. Sorry to make you down. We will do best to do it better int he future. Welcome to buy again.
Best regards.
Tinydeal team.

Thumbnail of user raymodm
3 reviews
11 helpful votes
June 16th, 2015

The Walkera QR X350pro RC UFO Quadcopter that I bought from them doesn't work. It doesn't turn on at all. The box was damaged during shipment as well. And the Plasma Magic Crystal Desktop Ball Light that arrived wasn't USB. Instead of a USB end, it has a foreign plug on the end that I can use.

They denied my request for a return, so now I have to do a claim through PayPal.

Thumbnail of user jenniferc40
28 reviews
74 helpful votes
May 2nd, 2013

I do not trust a company that only takes paypal. Paypal will not get your money back. They have great prices on electronics, clothes, beauty, and toys, but this is really too good to be true.

Thumbnail of user naeemuddinb
1 review
1 helpful vote
May 23rd, 2016

They accept money through credit card not refund money if they not able delivery items.
They delay delivery above 180 days and will say will not able refund your than they start excusing to pay... They show on website just to deduct money from credit card and not delivery your items...

Avoid this web site.
Naeemuddin

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear naeemuddin,
We are sorry to hear about the delay of your order. By no means was that done purposely. Sometimes, it will be delayed by customs, logistic and your local post office.
Could you please tell us the order number at service@tinydeal.com? I'd like to see what may be happening and causing the delay. Please do not worry. We will refund or resend if you can’t get the parcel in the limited time.
Hoping for your kindly understand and we look forward to hearing from you.

Best Regards,
TinyDeal Team

Thumbnail of user karll18
1 review
3 helpful votes
June 28th, 2014

Ordered a cellphone from them. Still waiting after a year. Same response from them every time saying they will refund after report from post office which never comes. They duck and dive. Over a year now and still they refuse to refund more or even allow me to purchase something else to the same value.
DONT TAKE A CHANCE!

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Hello dear~ This is John from tinydeal. Could you show me your Item Number or Tracking Number, so that I can check your case and help for your trouble. https://www.facebook.com/TinydealShop

Thumbnail of user terom
1 review
2 helpful votes
December 12th, 2013

Never get the phone, china custom return it back to them. Now i need to pay more money to get it. Sure they had first play time so i can´t claim paypal refund.
I also ordered small items low value but items were low quality. It was trasch.
My sister also ordered phone from tiny deal and gei it... proken... and they do not pay nothing back, sure they can send it back put post will not send anything with lion battery inside. Cost of return more than value of phone.and refund price is low in tinydeal.

Thumbnail of user yr9
1 review
3 helpful votes
July 28th, 2014

I ordered two bracelets from tiny deals and the picture of them when I ordered them showed them pretty, ornate and bright looking bracelets. When i received them they were tarnished, dull looking gems and orange discoloration like oxidation. How can anyone in good conscience sell this with a picture that looks totally different. I contacted them and the offered a 5% discount on my next ordered. I said no and I wanted my money back. They kept offering me little crap discounts like this and said they would not refund because they have little profit in the items I bought. I offered to ship them back at my expense but they did not want to refund me. They are very unprofessional and I would not ever buy from them again no matter how cheap the items are. You get what you pay for. They need a class on customer service and how to treat people on business. Don't waste you time with this company.

Thumbnail of user daves117
1 review
2 helpful votes
November 3rd, 2014

Years ago they used to be good, but now they are full of crap. I bought a tablet, delivery stated 10-15 days. It took them 10 days to get it to the courier (PostNL) for delivery in W, Australia. It has been sitting in E. Australia now for 2 weeks. TD says, this is normal (bull... t) They give stupid responses. Like "This is normal Delivery It has arrived in your country" My "County" is Western Australia not Eastern Australia!
I opened a Paypal dispute and they have ignored that, making no response.
Its been 26 days since the purchase and it still sitting 2500Km over in the Eastern States of Australia!
Post NL is not contactable. All my emails have been rejected by the Mailer Daemon, also they do not have any offices in Australia so why use a flaming Dutch company, which has a shocking reputation amongst their Corporate and Private customers.
I strongly recommend people to avoid this bunch of monkeys, cos I am sure there are no human beings working there. This is Planet of the Apes scenario!

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Hi, Dave,
Thanks for your feedback ~ Could you pls show us your item ID? So that we can check what happened and see if anything we could do for you!
Thank you!
TinyDeal.com

Thumbnail of user andream159
1 review
3 helpful votes
September 4th, 2017
Verified purchase

I write and pay SHIP FAST dan what? Send me to DHL a earphone?
More mail nex ship fast the cell, and surprise 37 euros + of customs
Never buy on this site!

Thumbnail of user tinydeals2
TinyDeal S. – TinyDeal Rep

Dear Andrea,
It is pity to hear of your unhappy shopping experience. Please reply to tell the order number or other details of this problem so that we could check and follow it up. We are ready to help you.
Thank you.
Best regards.
Tinydeal team.

Thumbnail of user carlosc49
1 review
3 helpful votes
September 18th, 2015

I asked "TinyDeal", express to write low value on package less than 20 dollar. But no, they do not even bother reading my order note? Not very nice way to make business. PostNL want from me explanation on content and value. This usually happens when the value on package is higher then 20 dollars. Now I have to write back to PostNL with documents in order to then receive my package.! ð! DO NOT BUY FROM THIS SITE! ð!
More then ðTinyDealð is a ðHugeRipoffð

Please do not make my error to order here.

Thumbnail of user elenam15
1 review
2 helpful votes
July 26th, 2014

Beware! Of tinydeal, hi i bought a phone thl w100 from tinydeal. After 5 month the screen become dark, i was contact tinydeal. They dont want to fix it under the warranty, so u are as thl companny that i thoth its a good phone well i was wrong, i just throw the phone to the gurbach its dos not worth to fix it. But to let u wnow that on evry forum i can ill tel every one not to buy thl phone and not to buy from tinydeal.

Thumbnail of user nurmaanr
1 review
2 helpful votes
December 11th, 2014

Hi all i have ordered a tablet from this site about 2 weeks ago. As usual they sent the tracking number by email and the site to check it. But when i came to do so, i was told that the tracking number was detected to come from Singapore but it could not be found. This is very disappointing. Just to say that i had given some preference to this site to Focalprice because they were providing tracking number for the same price. I had already ordered many items from Focalprice and the customer service is blameless. I had once ordered a tablet and it came to Mauritius in three weeks. But here, two weeks had passed and don't even know if my parcel exists!
If you ask me, I would discourage you continuing to buy from this site. If they don't give me a good reason for what has happened, i shall never buy from there again!

Tip for consumers:
Don't trust it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user yunusm
1 review
3 helpful votes
March 19th, 2015

I have been using Tiny deal for a number of years as supplier to a small online business I run. I have spent thousands of pounds over the last few years and been happy until the last order I placed just before Christmas 2014 only 1 of the 3 parcels arrived after contacting numerous times and an e-mail now the size of a small Shakespear novel is advising that I need to wait 5 month and contact my post office even after advising that the tracking numbers supplied indicate the last know location as Holland and after contactinr the Royal mail on a number of occasions they have no record of the items entering the UK. I am now in the process of legal action to persue refund of funds along with the loss of earning I have encountered.
Update after supplying TinyDeal (As they requested) with a conformation letter from the Royal Mail stating that the parcels have not been recieved. I recieved a reply now saying that as the letter was not stamped they would not accept it. When I asked what information they required in the stamp as the letter I supplied was dated signed and on royal mail headed paper I recieved another reply advising stamp required for claim and in capital letter DO YOU UNDERTAND - Lovely customer service. Now almost a year on with no sign of a refund and even if that does happen I only get 80%. Whatever you do please think twice prior to ordering anything - a note to consider not all overseas companies are a bad as these muppets when things go wrong and I have ordered from a few compaines who get things sorted very quicky please just do your research before ordering as its all good when things go right but you do not want to have to deal with these thief if it goes wrong you have been warned.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

TinyDeal China online shop free shipping, shopping for cheap new Android Smart Phone, Electronics Gadgets, Car Accessories, Game Gadget, Toys, Gifts, Watches, Jewelry, Clothing from the best china wholesale supplier sotre

Company Representative

Thumbnail of user tinydeals2
TinyDeal S.

How do I know I can trust these reviews about TinyDeal?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TinyDeal?