• Ting

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Overview

Ting has a rating of 2.38 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Ting ranks 81st among Mobile Carriers sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
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How would you rate Ting?
Top Positive Review

“This service is great for people like me who are mostly...”

Ruqayyah R.
2/10/15

This service is great for people like me who are mostly around some sort of wifi or dont use much data. I love that you use only what you pay for. Everything you do you can easily see with their app or on their website. If you are used to watching videos and movies on data, then this service isnt for you, but the rest of us talkers and texters, its awesome! We have 5 phones on the account and our bill is average 120 month. I was paying a little more than this on sprint, no data, 1500 min, and i had a 20% discount code from my job. You do have to buy your own phone, but the cost savings is huge for us. Plus we get to have smart phones unlike on sprint who was forcing us into an expensive data plan. They have opened their service up to phones from other services besides sprint now and i wholly recommend taking a good look at this service!

Top Critical Review

“Unethical billing practices & poor customer service”

Ginger M.
11/28/22

I bought a simple flip phone from Ting as an inexpensive back-up phone. I turned off access to data on my account dashboard so that I wouldn't be charged for data I didn't intend to use. Ting advised this would deny my phone's access to data. They billed me for data anyway, advising my phone consumed data on two occasions. Ting stopped responding to my inquiries (my last three emails went unanswered) and never rectified the overcharge posted to my credit card. I will be closing my account with them. Check out their BBB rating….a big fat F. Update: Ting finally responded to me and credited the data charge to my account.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user lizzys3
2 reviews
1 helpful vote
March 31st, 2017

I love Ting. I am very glad that I use it. However, I am an individual that doesn't use my phone too much. If I were a heavy phone user, I don't think it would be right for me. If I plan on adding anyone to my phone plan, then I will most likely end up switching to a new carrier. The service is fine, a little spotty with data. But if I need to use my phone more, Ting is just not for me.

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About the business

Ting is the smarter choice for mobile service. The average Ting bill is just $23 per phone, per month.

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