• Tinder

Tinder

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Overview

Tinder has a rating of 1.85 stars from 695 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 703rd among Dating sites.

  • Service
    144
  • Value
    147
  • Shipping
    62
  • Returns
    83
  • Quality
    131
Positive reviews (last 12 months): 3.2%
Positive
3
Neutral
2
Negative
88
71
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I can't get my money back and customer service refused to look into it or lift the ban on my profile, phone nu.ber.
  • They dont have a phone number thats usable, cutomer sevices is less than useless.
How would you rate Tinder?
Top Positive Review

“Useless Nigerians”

Jerry J.
12/11/23

30% of the profiles are Nigerians and they won't kick their useless profiles on there, they just leave them to trap people and scam information steal Google cards steal your banking information. Nigerians are useless I don't know why Tinder allows them to make accounts from Nigeria pretending to be American and everybody else in the world! If one of those little useless bastards tries to get you off of there onto Telegraph WhatsApp or SnapChat guarantee you it's 100% useless Nigerians!

Top Critical Review

“Stuck up”

Kurt W.
2/2/24

Most women on there no matter what you send as first message don't respond. Either there are many fake accounts or most of the women are so stuck up they judge you off of a message. Without even finding out more about you. I have had a couple women be open and turned out to be a great time. But compared to Facebook dating app tinder replies are 1/5. Facebook matches almost always result into some conversation.

Reviews (695)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (45) phone number (14) use tinder (46)
Thumbnail of user kurtw114
3 reviews
1 helpful vote
February 2nd, 2024

Most women on there no matter what you send as first message don't respond. Either there are many fake accounts or most of the women are so stuck up they judge you off of a message. Without even finding out more about you. I have had a couple women be open and turned out to be a great time. But compared to Facebook dating app tinder replies are 1/5. Facebook matches almost always result into some conversation.

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Thumbnail of user darrens441
3 reviews
3 helpful votes
January 15th, 2024

Trying to rescue that stock price Tinder is resorting to any number of scams or IGNORING scammers that are WOMEN! You see, men are the only ones paying for dating sites. Guys won't stay around if there are 20 real women for 100,000 men. I have 100 plus shots like this of women with the same attributes you would find in Korean social media post---white skin filter pic, most have absurd names like JOURNEY and they are all 18-20 miles from me and all 34. SIck of their games, I deleted some of my pics, names like, Fearless, Popsicle, Provo, Lactose Bernie--all women profiles. HAHA

Thumbnail of user wilsonb110
1 review
0 helpful votes
February 23rd, 2024

Tinder ignores your search criteria such as age and distance and I'd say a third of the profiles are fake. I now get international profiles even though my search radius is 25 miles (I live in Arlington, VA). Tinder's a sleazy operation. Match.com is so much better.

Thumbnail of user georgeb782
3 reviews
22 helpful votes
February 12th, 2020

Tinder used to be really hot. If you matched, you hooked up right away, banged your brains out, and that was it. Sometimes you'd find a keeper and that was even better. Now it's flooded with LTR types. Also, it's very poorly monitored. About half of the women say "I really don't use this site look me up on another site". Many of them point you to snap chat, or a rip off sugar daddy site. Tinder is OK, but weak management not monitoring content that directs to other sites has really downgraded the value of membership.

Thumbnail of user davem148
15 reviews
12 helpful votes
March 17th, 2024

Tinder like all of the other online dating sites is a Legal Fraud. You pay to join, but if you get any responses of course you have to upgrade to "Gold" to actually see the photos if people they claim have responded to or liked you. A total crock of bull$#*!, that does nothing but defraud you out of you money. It's not just the POS Tinder, all of the dating sites are total frauds. Save your money, stay away from all of these money Vampires.

Thumbnail of user bonniem1071
1 review
3 helpful votes
December 17th, 2023

Good morning, I am leaving a review on Tinder due to the fact that when I updated my profile with more recent photos and said that God is number one in my life, besides my family, then I was canceled. I was informed that I had violated their agreement. But yet at the same time they play a big factor in the LGTQ whatever it's called community the lesbian gay and accept that. You do not get to speak to a person. They will just send you an email telling you that you've been banned.

Service
Value
Quality
Thumbnail of user jerryj363
4 reviews
3 helpful votes
December 11th, 2023

30% of the profiles are Nigerians and they won't kick their useless profiles on there, they just leave them to trap people and scam information steal Google cards steal your banking information. Nigerians are useless I don't know why Tinder allows them to make accounts from Nigeria pretending to be American and everybody else in the world! If one of those little useless bastards tries to get you off of there onto Telegraph WhatsApp or SnapChat guarantee you it's 100% useless Nigerians!

Thumbnail of user alexk487
2 reviews
2 helpful votes
December 15th, 2023

Been there for almost two years I consider myself good looking and intellectual, I posted few high quality photos and prepared an intellectual Bio, within 3 1/2 years there only 4 women wrote me back, one profile genuine rest fake profiles & photos, last correspondance pointed towards a bored Tinder Administrator Woman disguised as a dating member which I consider as highly fraudulent. Tinder does not pay attention nor care to remove fake profiles!

Service
Value
Thumbnail of user roeytheroo
1 review
2 helpful votes
February 14th, 2024
• Updated review

I have to commend this site on managing to gather losers from here to Timbuktu. Men make no attempt with pictures or details. To me I use it as a reminder that sometimes the grass is not greener on the other side.
Tinder you really need to relook at your site because there was no reason to take out a subscription.

Tip for consumers:
Nothing

Products used:
None

Service
Value
Shipping
Returns
Quality
Waste of money
November 28th, 2023
• Previous review

Dont waste ur money joining no difference between the free version and the one u pay for. They also keep deducting from your credit card until u change ur card. Site is also full of wacko and keeps recycling the same people over and over again. Very sad for a dating site.

Products used:
I wish i could rate a minus thats how sad this site is

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Shipping
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Thumbnail of user adri.palhares
1 review
3 helpful votes
February 23rd, 2024

I pay, I made a profile with my most recent pictures, and then they blocked me from everything saying that my profile is fraud, accusing, meet you in person, meeting myself and refuse any communication or explanation to me, I resend my pictures got bounced back because they refused to accept any communication. They cut all the communication with me, what really upsets me, that they don't even gave me a chance to prove they were wrong. It was accusations accusations accusations the way they treat me was $#*!ty
A long time ago I tried tinder, and the man post a picture of his $#*! and profanity words, I took a picture, and I reported, they were very thankful when I did that, they blocked me completely through emails and everything I just wanna prove to them that I was not a fraud. I'm very upset it's all acquisition.

Thumbnail of user gabriellew144
1 review
0 helpful votes
February 5th, 2024

I have proof of 3 of the same profile 3 different names on Tinder I took photo of the first 2 and then I found 3 one the same I wrote to say they were just fake and it was removed from my messages within 30 minutes

Thumbnail of user jennac231
3 reviews
0 helpful votes
February 22nd, 2024

MESSAGES WON'T SEND AND I CAN'T GET MAIL. TRIED EVERY THING FAQ SAID AND STILL NOTHING. SO I'M LOSING ALL MY LIKES BECAUSE I'M DELETING ACCOUNT. THIS HAPPENS ALOT SINCE THEY HAVE ANSWERS POSTED ON FAQ FOR THIS PROBLEM. NO CUSTOMER SERVICE TO COMPLAIN TO AND FIX IT. SUCH A $#*! CO.

Thumbnail of user jamess8971
1 review
2 helpful votes
November 22nd, 2023

So, the fact that the site is at least 50% fake/ fraudulent accounts is one thing, but what truly makes Tinder an absolute POS is that you can not contact an actual human being that works there without some sort of miracle. That alone should tell you its all bull$#*!.

Waste your money elsewhere.

Thumbnail of user brendac2287
1 review
0 helpful votes
February 25th, 2024

Paid for a 6 month gold membership was "banned " after 5 days. Only had reviewed profiles and "liked" some. Had not had any conversations. I didn't know how to do the photo verification and account was eliminated. I basically paid $30 a day

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Value
Quality
Thumbnail of user mem260
3 reviews
4 helpful votes
November 11th, 2023

Tinder arbitrarily banned me. I did and said nothing that might even have remotely violated their terms of service. They had me go through a verification check to make sure I was human, which was followed by the ban. Their verification is absurd. It doesn't work and clearly their staff consists of imbeciles. Arbitrarily banning people appears to be the norm. Close down this criminal activity. In fact, they should be deleting any and all personal informal when they ban an account, but appear to retain it. Maybe it's time for a law suit, maybe a class action, against Match Group.

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Value
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Thumbnail of user mcoscar160
1 review
0 helpful votes
February 19th, 2024

I was on Tinder for only a total of 24 hours and I realize quickly this is not the place to be. They charge me six months subscription fee for better services and then every time I wanted to text send a picture or anything else with someone I met. I was confronted with a more money more money in app purchase. Disgusting! Not only that, but the very first person who responded to me immediately asked me for my phone number with no other conversation. When I suggested that we chat a while as we were and I said it is very early to immediately give you my phone number is that OK? They immediately clicked off, and I never heard anything from them again tells me it was a scammer. Today I received text messages from somebody pretending to be a close friend or relative of a person. I supposedly spoke to on tinder. The person was very persistent and would not stop texting me, so consequently I have closed my Tinder account and I have blocked that Texter/caller And I will not go back on Tinder. Hi suggest to everybody reading this review that they stay away and I mean far away from Tinder! It's a stressful site and a truly bad nightmare! What a scam!

Products used:
Nothing

Service
Value
Quality
Thumbnail of user jimy545
1 review
2 helpful votes
October 29th, 2023

It is difficult to obtain accurate information from Tinder. Using my Android phone attempting to unsubscribe a writing on their website instructed me to go to Google play. However Google play had severed business ties with Tinder. There are more examples.I am having a friend go to alleged address of company in West Hollywood to check if it is a mail drop. Is the real company behind Tinder in Florida? T

Thumbnail of user mmeshref
1 review
1 helpful vote
December 29th, 2023

Plain fraud! They open a lot of services that cost a lot of money. In my case, a mixture between "you are among 1% selected profiles and you need to pay £399 per month" you pay that? It's useless because you need to combine it with platinum account for another 40. Useless, you need to do spot whatever for another 60 for 6 hours.
You do all of that and finally find some decent people who are happy to talk with you and you stop paying for all of this?
You get banned without any reason rather than "you violated terms of services" without specifying what exactly did I violate? And then immediately you lose all the connections you accumulated because you didn't exchange phones or emails with them yet!
STAY AWAY!

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Thumbnail of user caolansbackup
1 review
3 helpful votes
December 22nd, 2023

Made an account and got banned. I contacted customer service to help with this they said unfortunately we take bans seriously so I will remain banned. I tried getting this resolved as I didn't do anything so I wanted to know why this happened and they just kept repeating that line to me. Awful customer service

Service
Value
Thumbnail of user drewp145
1 review
0 helpful votes
November 26th, 2023

I used tinder for years, woke up one day randomly the other week to a account ban, I never broke any rules though... so I was like ill message and see what's wrong it has to be a accident, nope they are like we aren't even gonna look if it's a false ban your just SoL, hence 1 star terrible company with no acutal customer service.

Tip for consumers:
Recommendation -5 stars .

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Thumbnail of user epson560
1 review
0 helpful votes
July 18th, 2023

Tinder has revolutionized the way we find love! This incredible app has made dating exciting and accessible like never before. With its user-friendly interface and innovative matching algorithm, Tinder brings people together effortlessly. I love the variety it offers, allowing me to meet amazing individuals from diverse backgrounds. It's a delightful experience, filled with countless possibilities and genuine connections. Thanks to Tinder, my social life has blossomed, and I'm grateful for the endless opportunities it presents. Highly recommended!

Service
Thumbnail of user sasham61
3 reviews
11 helpful votes
March 20th, 2023
Verified purchase

Tinder is at its bottom. FULL of scammers and fake profiles. Don't even try to start a conversation if there's a professional photo and no profile description. Now of all the others that seem legit you'll spend a lot in likes and boost and you will not hear from any of those. The only profiles answering are the crypto scams. There's plenty of stolen models photos… just do a search around…

Tip for consumers:
Do NOT throw away money on this full of scam dating app

Products used:
boost, likes, platinum

Service
Value
Quality
Thumbnail of user rdfemefatale
1 review
0 helpful votes
December 21st, 2023

These uneducated admin behind the scenes of Tinder are fully worthless and clueless. I did NOTHING other than upload my own JUST-TAKEN pic, used my real name, DOB, zip etc., allowed location sharing etc. and yet THEY BANNED/BLOCKED me FOREVER, per their own written words. I heard by everyone that I know, that has used Tinder, it's nothing my deceptive, fake, premiscuous people, including tons of cheating partners so I'm glad I wasn't able to join. ALL OTHER REVIEWS on Real sites like this one, speaks just the same as I.

Products used:
zero - Tinder would NOT allow me to join for no reason what so ever.

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Value
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Thumbnail of user wadeva000
1 review
4 helpful votes
April 5th, 2023

My account got compromised; but Tinder dont have a button to "Terminate all sessions; and change password" as the rest of normal apps have, with any concern of privacy and security.
I then, exclusive, contacted the customer support for Match; through multiple channels.

One of them replied "We highly recommend that you delete your account and start again, or whoever logged into your account will continue to have access."
Another replied "unfortunately, we are not associated with Tinder"

Service
Value
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Thumbnail of user tatak1
1 review
0 helpful votes
December 23rd, 2023

HORRIBLE 100%! Horrible dating app, lots of fake profiles. If I can give a -0 I would. Banned me for no reason. Lots of fake profiles and scammers. This app needs to be shut down!

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1.9
695 reviews
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