Vilnius, Vilniaus m., Lithuania
I found an easter egg coupon on the site and put it in, but it was not taken into account in the billing process :(
Had to order another IP for server as system added previous IP order to wrong server. So just wasted a IP for no reason
Price displayed on the main website is absolutely deceptive. For example, it literally just says "EUR 1.99 per month" for the S vps plan. No asterix, no small print. Just a blank 1.99. When in actual fact it is 2.49 per month BEFORE tax when you get to the checkout. It is in fact only 1.99 a month if you pay quarterly. This is outright deceptive and absolutely infuriating for such a good company to be so dishonest.
You will see that their customer service is non-existent, unhelpful, and untrustworthy.
Great low cost, but you "get what you pay for" - truly.
No proper answer my services were deleted despite I have asked to no do that!. No support, weekend no one answers anything
I tried to buy the product but I was unable because the phone verification and email verification don't work.
You have a horrible user experience on your website
Nothing is clear !
You don't communicate enough with me as a customer and my first setup experience wasn't clear enough and everything seemed really weird
Your website and your user experience need to be done from scratch !!!
I would love to host you, if it was not necessary to send you the scanned documents. I'm not 100% sure that they do not ever get to share on the Internet. I already had a sad experience in another company.
Services is fine, but the network is unstable. Sometimes the network speed just drops to 10Mbps on all routes. Support is quite fast, but uses premade response templates often instead of just willing to help you.