• TigerDirect

2021 CUSTOMER CHOICE AWARD

TigerDirect

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Overview

TigerDirect has a rating of 3.58 stars from 462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TigerDirect most frequently mention good prices, and computer parts. TigerDirect ranks 25th among Electronics sites.

  • Service
    63
  • Value
    54
  • Shipping
    54
  • Quality
    48
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
21
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What reviewers want you to know

Positive highlights

Critical highlights

  • Rotten service and worse their customer service people can't be trusted to give you an honest answer.
How would you rate TigerDirect?
Top Positive Review

“Offering great products”

Joe M.
6/17/22

This is not the first time I have ordered from TigerDirect the products that I have ordered in the past have been great. So I expecting the same quality of products from this order and I'm sure they will last me another 10 years or so like the last ones with only a few upgrades here and there to keep up with the growing technology. Thank you, TigerDirect for offering great products at an amazing price.

Top Critical Review

“TD cancelled ordered without notification and have not returned funds”

arthur c.
2/7/23

Tigerdirect: Ordered from this website a few days ago (MBA/IPAD PRO) and today they cancelled the order without notification. Funds are still showing on CC as unreturned. It appears TD is in the business of cancelling orders that we place and keeping our money. Fraudulent business practices.

Reviews (462)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (80)
Thumbnail of user thomasl2018
2 reviews
0 helpful votes
February 22nd, 2023

As a tech enthusiast, I've been a long-time customer of TigerDirect. They always have a great selection of electronics and components at unbeatable prices. I've never had any issues with my orders, and their customer service quickly resolves any concerns. Check out TigerDirect for your next tech purchase.

Thumbnail of user michaele1866
2 reviews
0 helpful votes
August 11th, 2022

Wenn Sie guten Service und einen günstigen Preis schätzen, sind Sie hier genau richtig. Ich kann es nur empfehlen.

Thumbnail of user xavierd34
12 reviews
12 helpful votes
June 9th, 2021

I was very happy with the customer service I received ordering my computer. When I placed the order it was on backorder. I when I called to check on the order I noticed that the price had dropped. The representative was able to cancel my previous order and placed a new order at the lower price, and was still able to get the computer in a reasonable time frame. She made the transaction very easy for me, and I was very happy with the service.

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Value
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Thumbnail of user anielisam
6 reviews
3 helpful votes
September 30th, 2021

Good service. This is absolutely amazing. The UI and overall user experience is top class. Good service. This is absolutely amazing. The UI and overall user experience is top class.

Thumbnail of user williamf1834
3 reviews
0 helpful votes
August 3rd, 2022

Ich möchte dem Unternehmen sehr für seine Professionalität und Freundlichkeit danken. Sehr reaktionsschnelle, geduldige und zuvorkommende Fachleute

Thumbnail of user jibl
21 reviews
12 helpful votes
October 18th, 2021

Refurbished computer we bought for... 5/5 thanks for your service tigerdirect.com is best <3. This is absoulately the best site ever.

Thumbnail of user kennethb39
4 reviews
21 helpful votes
February 26th, 2015

A good app to keep an eye on TigerDirect's sales. This was especially helpful during the Black Friday / Cyber Monday time frame.

Service
Value
Shipping
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Thumbnail of user vladimird14
1 review
0 helpful votes
February 1st, 2019

Svi artikli uredno zapakirani, visoke kvalitete i dostava u roku. Svaki proizvid je tražene kvalitete provjeren poslihe upotrebe i jako sam zadovoljan dostavom. I ubuduće ću naručivati Vašu robu jer sam siguran da će biti opisane kvalitete, profesionalno zapakirana uredno dostavljena. Zadovoljan sam cijenama koje su istaknute prije narudžbe i koje su ispošticane u potpunosti.

Thumbnail of user jakew36
5 reviews
11 helpful votes
August 28th, 2016

Before I buy anything in the local store or online I am going to the Tiger direct too see their prices and overview of iteam. So far they didn't let me down in any case. They have affordable prices and you do not need to go google about the item because they explained under " overview " everything. My last buy from tiger was external hard drive and it is as they said it is. Thank you Tiger, I am recommending everyone to try them out, you won't regret it ;)

Thumbnail of user williamd118
9 reviews
7 helpful votes
September 27th, 2016

I done Business with Tiger direct a few times. My first time I ordered a wireless router a USB wireless router transmitter and as gift I geuss they sent me 2 USB cable extenders all the item were D-Links! On my most recent ordered I ordered a pair of Headphones w/ noise cancellation switch. These are the BEST I've ever had TigerDirct you are the BEST

Thumbnail of user najiba1
1 review
0 helpful votes
May 14th, 2019

I got many info for my office equipment. Thank to You... Keep up the good work guys. Hope Your business is getting stronger

Thumbnail of user gweng97
4 reviews
3 helpful votes
June 16th, 2020

Great experience! I've got my orders on time, and I am satisfied with the quality. Thank you for your hard work!

Thumbnail of user ankurp15
6 reviews
1 helpful vote
December 25th, 2020

I rarely write reviews, but here I see good service and knowledgeable professionals - so I leave my recommendation, all is well!

Thumbnail of user tomassag
5 reviews
20 helpful votes
July 20th, 2017

I've purchased a few smaller things over the years from here and they've always been reliable and no complaints. Mainly computer parts etc. I recently bought a new laptop which was 20% less than anywhere else and I'm currently typing away from it.

Thumbnail of user briand123
8 reviews
22 helpful votes
December 4th, 2016

Never had anything go wrong and when it did it was fixed right away

Thumbnail of user chadh24
25 reviews
65 helpful votes
January 21st, 2015

You know I have to make sure that past ratings that are love or misdirected on Tiger direct because they rate with me Five stars. There products are name brand priced littlle high but quality makes up for it I purchased a Blu. Advance phone and it works great. Shipped fast Customer service are OK managers or supervisors in the home office are GREAT so if your thinking on purchasing something from them. Do it worry free smiles all the way... Chad

Tip for consumers:
Make sure there bare no back orders

Service
Value
Shipping
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Thumbnail of user lenah27
2 reviews
0 helpful votes
June 4th, 2019

I ordered one computer monitor to this company and it arrived in 3 days. Quality is acceptable and perfect service

Products used:
monitor

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Value
Shipping
Returns
Quality
Thumbnail of user manlol
6 reviews
0 helpful votes
December 25th, 2020

Very decent selection really and all the products look modern and have good functionality. I think this is exactly what I was looking for, thank you for updating the assortment in a timely manner.

Thumbnail of user loryt
10 reviews
8 helpful votes
September 11th, 2017

A friend shared with me this store telling it's cheap and have guarantees for quality tablets. Samsung for less than #300 was a good choice I did. I'm sartisfied with the way it works.

Service
Value
Shipping
Returns
Quality
Thumbnail of user geraldr16
6 reviews
2 helpful votes
July 2nd, 2015

I have purchased my last 3 laptops from Tiger Direct. I always save a ton of money and the laptops have all been great. In fact I still use 2 of them. I sold the other one. Quick to answer questions and help you any way they can

Thumbnail of user jonahhf
4 reviews
2 helpful votes
April 11th, 2017

Bought my GTx980ti card here and they price matches NewEgg for me and I ended up getting it for just little cheaper due to shipping. Top notch store.

Thumbnail of user chrish181
2 reviews
1 helpful vote
December 12th, 2015

From usb keys to laptops and everything in between. I use Tiger Direct for work orders and personal and have yet to be disappointed. They provide excellent guidance and can always count on savings.

Thumbnail of user beckyg4
5 reviews
1 helpful vote
April 6th, 2015

Ordered a laptop from TigerDirect. Received quickly at a lower price than other companies. Great product. Use it for banking, games, letter writing, surfing the web etc. So many choices to pick from, great customer service, Many different sizes, choices on what you want install on the computer, every price range. I have purchased many items from TigerDirect and have been satisfied every time. Good company.

Thumbnail of user chadb20
5 reviews
4 helpful votes
February 19th, 2016

Cheap parts

Thumbnail of user wader13
5 reviews
2 helpful votes
March 28th, 2016

Great service and customer support

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