• Tiffany & Co

2018 CUSTOMER CHOICE AWARD

Tiffany & Co

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Overview

Tiffany & Co has a rating of 3.71 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Tiffany & Co ranks 14th among Diamond sites.

  • Service
    27
  • Value
    26
  • Shipping
    18
  • Returns
    19
  • Quality
    24
Positive reviews (last 12 months): 14.3%
Positive
2
Neutral
0
Negative
12
11
See all photos

What reviewers want you to know

Positive highlights

Critical highlights

  • Shoddy workmanship and even worse customer service.
How would you rate Tiffany & Co?
Top Positive Review

“Just want I was wanting”

Angela T.
1/16/24

Beautiful ring. Just want I was wanting. Exactly as pictured online. I would buy from Tiffany over and over.

Top Critical Review

“Expensive but poor quality”

Dana N.
11/7/23

We bought a wire ring, and bangle in 18 k white gold for our 20 years anniversary, but sadly my husband ring after wearing it for 6 months, it's discolored, it's turn to yellow. I brought the ring back to the store in San Diego to get it fix, they told me I have to pay $100 for repair. Why do I have to pay when it not our fault. The sale representative keeps saying I'm sorry, I can not do anything. I tried to email them, no response. It's very disappointed,

Reviews (96)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12)
Thumbnail of user gracec382
17 reviews
6 helpful votes
December 30th, 2021

If you're looking for timeless pieces to last you for the rest of time, Tiffany and Co is the place to go. The high prices will buy you longevity in your jewellery and guarantee of good quality.

Service
Value
Shipping
Returns
Quality
Thumbnail of user julianp21
3 reviews
0 helpful votes
January 18th, 2021

Bought several birthday gifts from the store. The quality is great, the pricing is... well, too, for the quality provided.

Thumbnail of user barbaraj50
Barbara J.
16 reviews
1 helpful vote
May 23rd, 2016

I'm obsessed!! I love everything Tiffany, and their site makes it so easy to shop! I'm always looking for the next Tiffany piece to add to my collection! Everything they make is just....perfect!

Thumbnail of user kurrianj
3 reviews
4 helpful votes
January 17th, 2014

Super cool collections, love shopping in it. Really had an amazing experience with them. Would be happy to recommend them.

35 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Shop fine jewelry creations of timeless beauty and superlative craftsmanship that will be treasured always. Enjoy complimentary shipping and returns on all orders.

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