• Tidebuy

Tidebuy

Overview

Tidebuy has a rating of 4.01 stars from 1,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidebuy most frequently mention customer service, online store, and wedding dress. Tidebuy ranks 30th among Women's Clothing sites.

  • Service
    400
  • Value
    391
  • Shipping
    398
  • Returns
    309
  • Quality
    388

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
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Negative
16
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See all photos

What reviewers want you to know

Positive highlights

  • I think it's a fabulous site with a lot of good items.And the customer service was so soon.
  • The women shoes from tidebuy online store are certainly some of the very best options to consider today.

Critical highlights

  • I ordered a wedding dress (June 2013) and received the wrong one.
  • I got SO scared about my prom dress that I wouldn't wanna risk it again with anything else!
How would you rate Tidebuy?
Top Positive Review

“Wow!”

Kristina S.
9/29/19

I was very hesitant to order from this place. I preferred two dresses at separate times. Both came well before I expected (3 weeks) and both were gorgeous! They are well made and look like the pictures. Highly impressed.

Top Critical Review

“Ordered Coffee Bean Grinder, Never Received!”

David W.
5/22/23

I ordered a coffee bean grinder, They gave me a tracking number of AS750148128CN. They claim product was delivered March 31,2023. It was not delivered, and I have Ring cameras to prove it wasn't received. Sent multiple emails to some person using the name "Ni Hao" at email address: NI HAO' <*******@outlook.com>. Mr. Or Ms. Hello claimed they would refund my purchase and despite multiple email correspondence it still hasn't been refunded. This website is a scam!

Reviews (1,627)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (176) wedding dress (98) women shoes (13) prom dress (36) return policy (21) evening dress (19)
Thumbnail of user wenl6
1 review
1 helpful vote
January 20th, 2017

TideBuy supplies a lot of fancy/beautiful items which are affordable to most people. They often give customs huge discounts on what they purchased. Shipping is also very fast. I surely will recommend it to my friends and family members.

Thumbnail of user jodiel14
1 review
1 helpful vote
December 29th, 2014

Ordering dresses online is always a little big of a scary experience, I spent many hours searching different websites for the perfect non-traditional wedding dress. It happened over and over again where I would find the perfect one, soon to find out the site was a scam website overseas which made knock off cheap dresses. Finally, after much frustration and becoming extremely skeptical, I stumbled upon tidebuy. I was not disapointed.

Service
Value
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Thumbnail of user lucyr8
1 review
1 helpful vote
March 26th, 2015
Verified purchase

My dress was ordered at this site. The dress is a perfect fit just like the measurements I gave them during the making of the order. The speed of delivery is amazing and the quality of the dress is off the charts! The price is perfect for great dresses. I recommend it for all those dress lovers you will never be disappointed with the variety of choices they offer.

Thumbnail of user nickia1
1 review
1 helpful vote
December 29th, 2014

The prices are great and there is such a large variety, I thought for sure it would have to be another scam website, so I read up on the reviews and decided to take a chance. I am so glad I did! I recently received my dress, about a week after ordering, and I am extremely satisfied. It fits great, just needs a little hemming at the bottom, I didn't have to spend a fortune, and it arrived in a timely fashion. Thanks tidebuy

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Value
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Thumbnail of user quiannaw
1 review
1 helpful vote
February 23rd, 2015
Verified purchase

Despite encountering a small error the customer service Department was very quick to fix it. I have received another dress after returning the first one. Tidebuy did not let me down

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Value
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Thumbnail of user marinam37
1 review
3 helpful votes
November 18th, 2016
Verified purchase

I had a great experience dealing with this store.
The product that I bought was good, but the service and the experience
Was one of a kind.
Good Job

Thumbnail of user requines
1 review
1 helpful vote
January 18th, 2015
Verified purchase

After looking for a cocktail dress around town I was not successful to get exactly what I wanted. However I found it in Tidebuy. I ordered the dress immediately because time was passing and the dinner party was drawing closer. I got the dress after 15 days and it managed to fit well. I am making this review to appreciate the workmanship of the site and the fast delivery of a customized party dress.

Thumbnail of user juanb41
1 review
0 helpful votes
January 20th, 2016
Verified purchase

Great experiences when purchasing from tidebuy. All of my orders arrived on time and never made me disappointed. I think, I'll buy more from them. En. Will also tell tidebuy to my friends.

Thumbnail of user kristinas73
1 review
3 helpful votes
September 29th, 2019

I was very hesitant to order from this place. I preferred two dresses at separate times. Both came well before I expected (3 weeks) and both were gorgeous! They are well made and look like the pictures. Highly impressed.

Thumbnail of user kevinn22
2 reviews
1 helpful vote
February 23rd, 2015

I just wanted to express my thanks! Especially appreciate the excellent customer service which is increasingly difficult to find these days!

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Value
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Thumbnail of user philsg
1 review
2 helpful votes
October 22nd, 2017

They are same as snow very camel fur and tender in their look, these dresses are high in quality and unique in style. Whenever I wear this dress, I always get a feeling of sweet angel. There are lot of collections in tidebuy online store, that impress all young ladies. When I wear this dresses my heart is filled with a feeling of gratitude, thanks very much to tidebuy.

Thumbnail of user mamiem2
2 reviews
1 helpful vote
January 18th, 2015

The prices are fantastic... Friendly customer service... And FAST shipping and delivery!

I always go to Tidebuy before I look on other sites.

Shopping on a budget while still keeping my cute and sexy style

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Value
Shipping
Quality
Thumbnail of user lazarusd
1 review
2 helpful votes
January 22nd, 2019

I've Ordered Eachine E511 WIFI FPV With 1080P Camera 17mins Flight Time High Hold Mode Foldable RC Quadcopter RTF - 1080P Three Batteries Without Storage Bag
And I test it once was having technical Faultry and contacted them.

They promised to resend the new One and I can't wait to test it and learn a lot about Video Pilot Industry

I hope will receive it soon

Thumbnail of user yianezv
1 review
0 helpful votes
March 14th, 2015
Verified purchase

The customer service inquiry after I had received my dress really does make me believe this site is concerned about future business and a good reputation rather than a "one time" sale.

Thumbnail of user ardentr
1 review
3 helpful votes
October 28th, 2014

The best way to shop for amazingly gorgeous dresses. The website is user-friendly, it allows for you to see detailed images and has customer service chat function 24/7. I have always bought my dresses online from tidebuy for the past 3 years now and have always been satisfied with the level of service, website ease of access, convenience and the quality of the dresses. I would highly recommend tidebuy as the best place to do your dress shopping :)

Thumbnail of user abhayk3
2 reviews
11 helpful votes
January 17th, 2018

I was looking for this style coat everywhere and this exceeded my expectations. Its superbly made and looks fantastic. I use it to stay warm and snuggle into at home on cold days/nights.

Thumbnail of user aminas6
1 review
1 helpful vote
March 1st, 2016
Verified purchase

Wore TideBuy dress for our engagement photos. It was a little big around the waist but i used a Brooch in the back to tighten it up a bit. I received a lot of compliments!

Thumbnail of user manahh
1 review
0 helpful votes
February 19th, 2015
Verified purchase

I ordered two dresses from this site. Unfortunately, one of the dresses was a little bit bigger than expected. After taking pictures as instructed by the customer service Department, I managed to convince them and got my full refund for the dress in two days. They also paid for the return shipping of the dress that made a mistake. As for the other dress it was great and I still have it.

Thumbnail of user nathalyk
1 review
4 helpful votes
April 23rd, 2016
Verified purchase

I recently wrote a very clear and direct review of purchasing a formal dress that did not meet the standard set by the manufacturer in color, fit or quality. They have decided to accept a return and offer a full refund upon confirmation of the shipping transaction. Although I was disappointed in the experience, I wanted to report that they did finalize an appropriate customer-friendly resolution.

Thumbnail of user masculinee
1 review
1 helpful vote
May 6th, 2016
Verified purchase

I got my product within 7 days after submission the order. Thanks for your good service and yeah awesome shipping free home delivery. Will definitely use in future too.

Thumbnail of user rashas
1 review
0 helpful votes
February 7th, 2016
Verified purchase

An excellent experience, variety of items, different prices for before purchase. Follow up after purchase was a really amazing experience! It was pleasantly surprising to find an email from the company telling me that Aramex could not contact me to deliver my item, and that the Tidebuy team was concerned.

So, thank you and keep the good job up!
Rasha

Thumbnail of user inesm1
1 review
0 helpful votes
February 14th, 2016
Verified purchase

This site is the site for safe shopping
I ordered the shoes that arrived in just 10 days, wow.
I'm very pleased, I agree with all combinations

Thumbnail of user cristyb1
1 review
1 helpful vote
February 3rd, 2015
Verified purchase

I would say am a very satisfied customer with the help of customer service. I have my winter apparel well set after I shopped last November and Got them by December. Apologies for late review since I had never known of Sitejabber. Thanks

Thumbnail of user yanzk
1 review
1 helpful vote
February 10th, 2015
Verified purchase

I love this site for their nice clothes and discount sales they offer from time to time. Cheers TideBuy.

Thumbnail of user freshl3
1 review
1 helpful vote
January 14th, 2017

I'm so hooked on to this website, for all the right reasons. I stopped spending my money at big retailers and instead find everything I want on this site for a far better price. We have to be mindful that brands cost us so much because of all the advertising they do, they clothes themselves are much cheaper.
With this website, you can go one more notch higher and use coupon codes to save more! Fashionistas, this is the place to be!

Tip for consumers:
Find more ways you can save on your order on the "Find Coupons" link

Service
Value
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Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.

Business History

Tidebuy.com is a cross-border e-commerce store for offering trendy fashion, clothes, shoes, dresses, bags, bedding, men’s, kids, and jewelry wigs, etc.
We provide multiple languages ​​such as English, Japanese, French, Spanish, Arabic, etc. Meanwhile, we ship to over 200 countries worldwide!
We engaged in providing a better customer service and better quality items at affordable value.
With advanced technology system, experienced operations team, sales team and efficient logistics services, Tidebuy.com has quickly become a leader of cross-border e-commerce.
Thrilled by our rapid and steady growth, we will continue to offer an extensive product selection and follow the international trends closely. We strive to provide our customers with quality products at the best prices possible.

Company Representative

Thumbnail of user tidebuyt
tidebuy t.
Typically does not respond to reviews

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