We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I was in San Antonio and bought 3 Garth Brooks tickets for the wife and kids while they were in Las Vegas. The tickets were in my Ticketmaster account in less than 5 mins. I then transferred them directly to my wife so they could to to the concert that night. They had a Great time!
Loved how easy it was to purchase a ticket and I got it transferred to me within minutes of purchasing. Wish there was an option to change currency but other than that, it was a seamless transaction
I received an email asking how my event was, but it's not happening for another 2+ weeks!
Was a blast taking my daughter to the show. Tick Pick was easy to deal with and were exactly was was advertised and what we were looking for in a seat.
Ordered my tickets Got to the venue-and had a free upgrade! The show was amazing and I will definitely be using TickPick for more concerts!
I found that TickPick may release tickets faster than other sites and do not have hidden fees. TickPick shows you the price you pay. Everything was fast easy and convenient.
Thank you for your service
Great experience from ordering the tickets to attending the event
This was my first concert ticket purchase. When I made the purchase at 530pm (the day of) I was so nervous, and not sure what to expect... but everything went so smoothly. We had great seats and paid a fraction of the price.
I will definitely be buying here from now on.
I found the app easy to use, prices were reasonable and I like that the price you see when you pick seats is the price you pay. No add on charges when you checkout.
The game it self was not very good for the Cardinals as they were beat soundly.
Super easy to purchase ticket. Super easy scanning getting in. At the venue it didn't contain all the information on my seat, row, section. I had to open the attached PDF for proof of seating.
My family made a last minute decision to attend a KC Royals game. I tried GameTime and Ticketmaster but was extremely unhappy with their surprise fees. I turned to TickPick and couldn't be more happy with the process. Within an hour of purchasing the tickets, I had them in my MLB app. I highly recommend.
As easy as it gets. TickPick came in clutch for some great seats at even better prices, love the all in pricing. No guess work on how much the tickets will actually cost.
Ever been to an Astros game? It was great!
Ever buy tickets from a third party app? No complaints.
So far the convenience and experience has been unsurpassable
Love the no fees part and will buy tickets on this site instead. Sadly we were not able to use the tickets due to illness
We got a free ride to the stadium from a local bar and the game was fantastic. I.ve been to several hundred games, but this is the first where I saw both a grand slam and an inside the park home run in the same game.
Great seats, great price, great fun!.
We had so much fun at the ballgame. The seats were excellent and I appreciate that I can get a visual preview before purchasing the tickets. The entire process from searching to purchasing and using the tickets was really easy. We'll definitely purchase again from this site.
My daughter and I were driving across the country, saw there was a game playing at Kauffman Stadium, turned around, bought tickets and watched a great game in great seats! TickPick had many options of seats for us to choose from. We picked what we wanted and headed to the entrance! Everything was easy and we had a blast!
I will use this site for all baseball game tickets going forward. The site is easy to use, loved how you see a picture from the section you are looking at, and the price rating is awesome. Best site for baseball tickets.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.