We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Excellent show. No issues. Bill was funny and had a good time.
Got my tickets easily and my family and I had so much fun
I was so worried this website/app was a scam. But thankfully, no issues. Easy to book tickets with email confirmations and the best price!
Had a great time at tell the game, tickets were a great price especially without the extra fees!
TickPick is so easy to use and I love no fees. I use the app for all my ticket needs.
Everything worked out surprisingly well minus the fees that are usually charged, thank you TICK PICK u have the fans in mind
My only concern was that I was never able to see the tickets on the ballpark app, and that stressed me out. However the tickets did work when I went to the ballpark.
Process was easy. Tickets were great and we bought them $55 below face value. Great Experience.
Easy to use the app, good seats, would definitely use this app in the future
Best bang for your buck without a doubt! Found tickets right behind home plate and a few rows off the field for less then $15
I got tickets to the Phillies game. They were great seats and a good price with no fees. I received them fast to my account.
I had never used this service before but, I found that there were no associated fees on top of the ticket purchase, only the cost of the tickets. Great bonus. The only thing needed to receive the tickets after purchase was to get the MLB Ballpark app. Easy. Very pleased with the results and the quick actions of the owner of the tickets.
Excellent. Love there aren't additional fees. What you see is what you get. I'll never buy from anywhere else.
Received the tickets very quickly on Ticketmaster.
Very easy decent price
I don't think it could be much easier. You guys make it seemless and I'm digging the all in price. Had a great time at the game and no pressure at all from the ticketing end. I'll be using you guys from now on.
It was a great experience. The seats were good seats and the price for the tickets were less than I expected. We enjoyed ourselves.
Awesome! Tickets where exactly what they said they were. Didn't have any issues at all
I was in San Antonio and bought 3 Garth Brooks tickets for the wife and kids while they were in Las Vegas. The tickets were in my Ticketmaster account in less than 5 mins. I then transferred them directly to my wife so they could to to the concert that night. They had a Great time!
Loved how easy it was to purchase a ticket and I got it transferred to me within minutes of purchasing. Wish there was an option to change currency but other than that, it was a seamless transaction
I received an email asking how my event was, but it's not happening for another 2+ weeks!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.