We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I say that the tickets were 16 dlls for Padres game and I thought it was a great deal but I still expected the price to go up with fees and taxes but no! Each ticket was exactly 16 dlls. I was happily surprised.
Great seats. Easy to get and use through app. What you see is what you pay.
Ticket purchase process was great, however even though their FAQ said I can transfer my tickets, I wasn't able to, and when I reached out to support, they just stopped responding.
Awesome price and easy to receive the tickets for use! Love this app.
Excellent way on ticket prices for any games. As I liked on going to the Padres games and convenient way of cheap last minute prices.
Great tickets! Easy app to use to purchase tickets. Great deals!
Bought some Red Sox tix. Nosebleeds. The seller didn't send me the bar codes. I was getting worried, cause it was close to game time. Tickpick customer svc sent me great seats promptly! Great experience. Highly recommend this site...
Very fast and easy to get tickets to events. Lots of different seat locations available to pick from. Did not disappoint.
Concert was amazing, I'm still playing the songs over in my car,
No words to describe the view from my seats! Thank you
Great experience in getting all inclusive price for tickets - I recommend this app to everyone and will continue to use in the future!
All laughs and smiles in our family time. Great experience. Looking forward to attending another event.
I bought my ticket in the parking lot 1 hour before the show. I think I paid too much for the ticket considering the arena is small and all the seats are well placed. It didn't seem like there was a bad seat in the house! The nose bleed didn't as high or steep. This is a great arena and if a concert I want to see comes to Allstate in Rosemont, I will be thrilled to come back. I drove from Kentucky to see this show and it was worth it!
I was able to install the app and Ticketmaster and have my cheap tickets in 20min
I decided to go to a Dodger game on a whim. With only 2 days before game day I was able to get tickets really fast. On top of that they were reasonably priced.
I'd definitely get them here again.
Purchased two preseason tickets from this app. Super easy process, worked seamlessly. Will use again..
Really awesome concert and seats were great for the price!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.