We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
It was quick and painless. Self explanatory. Will be using again for all ticket purchases.
It's was an amazing event, 10/10 I would get my tickets here again saved money and enjoyed the show
It was amazing I live the band they were amazing as well.
TickPick's User interface combined with the flat prices with no hidden fees allow for cheap real tickets with amazing views!
Tick Pick truly the worst.
Don't trust them.
They don't deliver the tickets when ordered and they don't list the tickets if you try and sell.
I created a listing only to see that it never made it to the site.
Tick Pick truly the worst.
Don't trust them.
They don't deliver the tickets when ordered and they don't list the tickets if you try and sell.
I created a listing only to see that it never made it to the site.
This process was a simple method of comparing prices and options for a concert.
I will now only use tick pick
Amazing product!
It was an incredible experience with fantastic seating at a fantastic price with no up charges I will continue to use this service as often as possible. Thank you so much.
Seats were amazing. Purchasing tickets were pretty smooth.
Everything came out wonderfully and we had a very enjoyable experience without being gouged by ridiculous fees. Tickpick is my go to place for tix.
I am always a little nervous about purchasing tickets on the second hand market. There were no issues with the purchase of the Beach Boy tickets. We decided to go at the last minute (after the show had already started) Once the tickets were purchased they showed up right away in my AXS account. We were able to walk right into the venue and enjoy the show.
Very easy and straight forward. Tickets readily transferred to my account. Will buy from here again.
I beg you, please Do Not Purchase Tickets in this site unless you want to lose your money. My tickets were never sent I tried to contact them several times through text,email and calling. I paid extra for Fed Ex which was a scam. They refuse any and all refunds. I don't know why they haven't been shut down. I plan to advise friends and go on line to tell people about what goes on at this so called company. Please go to another site, even if it ends up costing more. Just for Peace of Mind knowing you will receive your tickets. They are complete SCAMMERS!
Awesome site easy to use no fees great features great service highly recommend
I love this app. They have no fees and so easy to purchase and find seats. So convenient and fee free it's amazing. I buy all my tickets for shows and games from them and never had a problem.
Purchasing tickets with NO FEES! When a ticket is $22 and you buy 2 tickets and the TOTAL is $44 (just like it should be) ==> that's GREAT!
Our Concert was excellent! Opening act = Edwin McCain, middle act = Collective Soul, headlining act = Hootie & The Blowfish! ALL 3 acts were terrific! Thanks for the NO FEE experience!
Great seats and great price! Wish we could use your service for more tickets.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.